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One World Hotel
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Reviews (1,256)
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988 - 993 of 1,256 reviews
Reviewed April 22, 2012

We stayed three nights in a Junior suite. I can not find one fault with this Hotel.It is a bit out of K.L. but the hotel provide a free shuttle bus to the city. The staff were magnificent.Celine on reception,Kenneth the Director of rooms and his assistant Jennifer,Zaza in the Sphere lounge were quite outstanding in their duties and made sure we had every comfort.The concierge desk were of great assistance. Special mention must go to their Peridot club and the staff who run it.The most relaxing of lounges where you can just chill out.The breakfast choice is unbelievable and caters for all tastes.I will be staying here on all our future trips through Kuala Lumpur and have no problem in recommending this to any travellers

Room Tip: Upgrde to a Junior suite.Its worth it
  • Stayed: April 2012, traveled as a couple
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Thank Robbo44Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this reviewResponded May 2, 2012

Dear Valued Guest

Greetings from one world hotel!

Thank you for your kind review and compliments on our staff at the lounge and front desk which has been communicated to respectively.

Rest assured, we will continue to improve on our facilities and services and offer guests exceptional service at all times.

Should your travels bring you back to Petaling Jaya, do stay with us again.

Warm regards.

Florence Leong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2012

One World's location is great for being located right smack by One Utama shopping center, so if you love shopping and then heading right to your hotel room to rest and shop some more, this place will suit you. I also got my hair done at a salon in the mall and enjoyed the excellent service (thank you, Bee, at Infinity, I hope someone reads this and tells you!). There are ample restaurants in the shopping center for your meals. The hotel's complimentary breakfast was yummy for local foods (I didn't bother to try the Western section because, seriously, who wants Western food when we're visiting Malaysia?). Room service was a bit quirky--took away our soap and shower cap without offering any replacement. You'd think for this level of hotel, they wouldn't be stingy with supplies. The free wi-fi was great. Our room looks much bigger on the Internet than it actually is, but with two queen-size beds for the deluxe room, it was still very comfortable for two people and maybe even three. I would say this hotel is above-okay, but not outstanding. I didn't use the pool and spa, so I can't rate those.

  • Stayed: April 2012, traveled with family
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Thank EHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

We love this hotel. It's such a good location with the Utama Plaza attached to the hotel, so if you do not want to travel about checking out the sights you will find everything you need in the many levels of the Plaza.
Eat in the downstairs breakfast restaurant of the hotel as the selection is awesome.
The hotel pool with it's seperate children's pool and slide is great and has a panoramic view of the surroundind suburb.
We stayed in a "junior suite" and found the room excellent.
The staff are brilliant and very helpful.

  • Stayed: April 2012, traveled with family
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Thank Ross S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this reviewResponded May 2, 2012

Dear Valued Guest

Thank you for taking time to review your recent stay on TripAdvisor. Our team is glad to know that they have made your stay a memorable one.

We do share your enthusiasm about 1 Utama Shopping Centre which is indeed a great place to shop.

We look forward to welcoming you back soon.

Warm wishes from all of us at One World Hotel.

Regards.

Florence Leong

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Reviewed April 19, 2012

I stay a night in this hotel. It is a top end five-star hotel.

Location: The guest can't ask for more since it is just next to One Utama Shopping Center.
Room: Clean, typical business hotel
Facilitiy: They have everthing that the guest need.
Transportation: It is a metered taxi. It is uncommon there. So, go for it by all means if you need to go somewhere.
Restaurant: Many choices i.e. local, Japanese and international.
Staffs: Professional smiling.

Room Tip: Ask a room to face the highway. It is a good view from high floor.
  • Stayed: February 2012, traveled on business
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Thank WaiKeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this reviewResponded May 2, 2012

Dear Valued Guest

Thank you very much for your kind review. It was a pleasure having you as our guest.

Our hotel do offer complimentary shuttle service to designated areas in Kuala Lumpur such as KL Sentral and KLCC. Do make use of this complimentary service when you next stay with us.

In the meantime, we look forward to having you as our guest again.

Warm wishes from all of us in One World Hotel.

Regards.

Florence Leong

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Reviewed April 19, 2012

I have traveled here a number of times now for meetings held in the hotel.
The meeting rooms are good, and have great coffee! Likewise the restaurants are good for breakfast and lunch (though the coffee at breakfast is invariably cold and horrible).

Staff for the most part are great; except in the bar when they can be painfully slow.

Rooms are comfortable, if not luxurious and have everything you might need.

the location is less than ideal - there is a mall attached to the building - great for shopping - but not much else. The lobby is used as a cut through from an office building to the mall so there is a constant stream of people, which leaves the lobby un atmospheric. The lobby bar is pretty cold. Shame they don't have a more atmospheric pub or bar too.

  • Stayed: April 2012, traveled on business
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Thank mikebkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneWorldHotel, Public Relations Manager at One World Hotel, responded to this reviewResponded May 2, 2012

Dear Valued Guest

Thank you for your support and patronage. We are glad to learn that you have had an enjoyable stay in One World Hotel. Nevertheless, on behalf of the hotel, I would like to apologise for the slow service in the bar. Rest assured improvement will be made to improve staff efficiency.

In the meantime, our team looks forward to welcoming you back soon.

Warm regards.

Florence Leong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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