I have been staying at this hotel for almost three weeks, and so far Everyone's nice until I moved to the family suite and I did not get the towels in my room replenished after the rooms's cleaned. When I called to ask for them, they said they wouldnt be available until 7 pm. At around 8 pm, I called again, since the housekeeping did not keep its promise and asked for 5 towels. They said the family suite is only alotted 4 towels. This is the first time I have stayed at a hotel that is not willing to give even a single extra towel. My conclusion is the housekeepers on the 6 th floor are such pain in the neck as opposed to the really nice ones on the 9th floor. When they finally delivered the towels, a housekeeper came pressing the bell and knocking like there's no tomorrow. Since I had just completed a medical procedure and could only walk at a slow pace, I was very pissed off. I could still keep my cool though and merely said "can you be a little more patient next time?" But all I got was nothing, no reply. She just turned away quicky. How rudeeee!!!!! FYI, I kept paying for my stay in advance and in cash. There was even an instance when they said they didnt have a change for me and told me to claim for it when I check out. Wowww, it's the first time that a hotel owes me. Shouldn't it be the other way around? I had actually been quite pleased during my 2 weeks stay and the front desk guy, Admie, was very helpful and accomodating. However, the housekeepers on the 6 th floor have really suceeded in ruining the whole experience.
- Official Description (provided by the hotel):
- Let Royale Chulan The Curve hotel (formerly known as The Royale Bintang The Curve) at Petaling Jaya, Selangor, Malaysia bring you closer to everything that matters. From a sophisticated urban respite to lavish diversions, this 4-star hotel in Mutiara Damansara surrounds you with ease and luxury befitting a worry-free stay. ... more less
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- Also Known As:
- Royale Bintang Damansara Hotel Petaling Jaya
- Royale Bintang Damansara Petaling Jaya