We had stayed at RBTC three years before and had a good experience earlier. The location with shops and restaurants, is no doubt the best attraction of the hotel.
We rang the hotel as it was 9pm to let them know that we are still coming and will be checking in late. To my dismay, when we checked in and my kids were already in the bath, I could not find a single towel in the room. We had also requested for an extra bed but the bed was only wheeled into the room after we went down to the reception to sign on the invoice. Toilet drain had hair from the previous guest.
Breakfast was not bad but the lobby could do with better odor control. The toilet at the lobby had a bad smell and the floor was wet when we visited it.
To be fair, another family stayed at the same hotel with us and was contented with their family suite. I am not sure what the housekeeping procedures are like but there is definitely some lapse. The hotel is in need of some upgrading, not sure why they bother to build a nicer, grander one next door that makes this one look even worse with its current state.
- Official Description (provided by the hotel):
- Let Royale Chulan The Curve hotel (formerly known as The Royale Bintang The Curve) at Petaling Jaya, Selangor, Malaysia bring you closer to everything that matters. From a sophisticated urban respite to lavish diversions, this 4-star hotel in Mutiara Damansara surrounds you with ease and luxury befitting a worry-free stay. ... more less
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- Also Known As:
- Royale Bintang Damansara Hotel Petaling Jaya
- Royale Bintang Damansara Petaling Jaya