My family stayed in 2 rooms, 15117 & 15118 from 15th to 17th October 2013. I don't understand why the hotel put us just above the loud banging from the renovation from the floor below. We checked in late on the 15th and we left the rooms early on the 16th and didn't came back until later in the evening. Only on the 17th, that we realised there was really insanely loud noise due to the ongoing renovation from 10 am to 6 pm when we came back around 5 pm. We were due to check out the next day, so to pack and unpack just to move to different rooms was out of the question. We were also not offered to be moved when we complained to the hotel. It was unfair that the hotel did not inform us of the ongoing renovation when the booking was made, otherwise we would have not taken the rooms. In some ways, we felt cheated. What about other families with babies or if we decided to sleep in?
- Official Description (provided by the hotel):
- Sunway Pyramid Hotel, formerly known as Sunway Pyramid Hotel East, reopens after an extensive renovation. Every aspect of the guest experience has been rethought, bringing a breath of freshness with more choices and new experiences. The newly renovated hotel reflects functional design that incorporates Malaysian inspired textures, bold patterns and vibrant colours; complemented by enhanced in-room facilities and technology upgrades for a convenient and fuss-free stay. The hotel features 564 Deluxe guestrooms and suites; incorporating new category of family rooms and suites. Guests staying at Sunway Pyramid Hotel also have direct access to the leisure facilities available at the 5-star Sunway Resort Hotel & Spa. Booking is now open for stays on 3 November 2016 onwards. Sunway Pyramid Hotel is located at Persiaran Lagoon, Sunway City, 47500 Selangor Darul Ehsan, Malaysia. GPS Coordinates: 3°04'18.8"N 101°36'31.2"E. ... more less
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- Also Known As:
- Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
- Pyramid Hotel At Sunway Lagoon