My wife and I stayed at 9-Square for 5 nights for the convenience of her attending a course at the office building opposite. I have no bad comments about the hotel - the room was cleaned daily, the towels and bedsheets changed daily, everything we asked for, was delivered to the room promptly. My wife and I also agreed that the bed was comfortable - we slept well every night.
Plus - free wifi in the room! Yay!
The best thing about the hotel is the friendly receptionist Ida, whom we had the pleasure of knowing over 6 days. She took care of our every need, is highly obliging, and definitely plus plus plus in service! Thank you, Ida, for a pleasant stay!
Note re room - we booked Signature Suite thinking it will be bigger in size, but it is small; it has a king-size bed but that's it. Ours came with a window but no view - it faces the building opposite. There's no space for a wardrobe - only some hangers and hooks; no safe deposit, no coffee or tea nor kettle; only standard liquid soap for hair and body. We asked for a table and chair and got them; also hairdryer upon request.
Lastly, would be nice if a shower curtain can be fixed so the whole bathroom does not become wet.