We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very good and memorable stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Eastin Hotel Kuala Lumpur
Ranked #7 of 49 Hotels in Petaling Jaya
Reviewed April 29, 2014

A very good buissiness hotel, a bit far away from the main tourist attractions of KL, however for me the distance was more than made up by the quality of room.

The rooms are nice and spacious, good for people like us who have toddlers running around. The room service was nice and quite appetizing.

Would recommend this to any one who is visiting KL and wants to live near PJ

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank azharaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded May 2, 2014

Dear Azharaga

Thank you for taking the time to review the Eastin Hotel Petaling.

We are delighted to hear the favourable comments you have with regards to our facilities & services & look forward to welcoming both you and your young family back soon.

Thank you for choosing to stay with us .

Warm Regards

Jane Suppiah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (629)
Traveler rating
Traveler type
Time of year
Language
  • More languages

333 - 339 of 629 reviews

Reviewed April 25, 2014

I had stayed there for 5 nights at The Eastin Petaling jaya
the manager mr pram Kumar was very helpful as he allowed us an early check in which was extremely helpful as we arrived at 6am ! from Australia! and then allowed us for a late check out at 1pm as well...im very grateful to him ,hes very kind and very professional

Room Tip: a little far from any shopping centres but if u want a good priced hotel , this is it !enjoy!
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 27, 2014

Dear Anita L

What a great way to start the week !

Thank you for taking the time to write in & compliment Prem Kumar .

I will definitely share your comments with him which I am sure will be a great source of motivation for him .

I have taken note of your comment that the hotel is a bit far from shopping complexes. The Tropicana City Shopping Mall is only 2km away from the hotel . Complimentary pre-scheduled shuttle services are available not only to this mall but other nearby malls like Bangsar Shopping Complex and KL Sentral station which provides connectivity to KLCC.

We hope you will be able to "explore" these malls on your next visit .

The team & I look forward to welcoming you back to the Eastin Hotel Petaling Jaya soon .

Warm Regards

Jane Suppiah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

Wanted a weekend getaway and booked the Eastin Deluxe room. I was very impressed with its size. The room was clean, spacious and well equipped. Had some friends over so it was great having a separate living room and bedroom and an extra toilet. The hotel itself was very clean with nice decor. The staff were friendly and very helpful. Didn't get the chance to try the facilities (gym, pool) and breakfast but the Japanese restaurant was excellent. Only thing is, this place is a little out of the way so getting to a mall or the city is a bit difficult for those without a car. Other than that, I enjoyed my stay at Eastin.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KL_home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 27, 2014

Dear Guest

Thank you for taking the time to review the Eastin Hotel Petaling Jaya.

I am happy to note you were impressed with our facilities and services & hope you will be able to stay with us again & experience the other facilities you did not get a chance to try out on this visit .

We do offer complimentary pre-scheduled shuttle services to nearby malls & Light Rapid Transit (LRT) train stations with the convenience of guests without cars in mind . In addition , taxis services are readily available for hotel guests' use .

Thank you for choosing to stay with us and we look forward to welcoming you back soon.

Warm Regards

Jane Suppiah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

had a last minute booking via Expedia (cheapest i found in the internet). paid SGD255 for 2 night stay (with bfast) in the Executive Deluxe without the Executive Floor benefits. Was given room #1627. room furnishing inclds 2 televison sets, work desk, two sitter sofa, armchair, iron & ironing board. huge bathroom. 2 full length mirrors in the room. wifi was good.
hotel is located in the trade & business centre of Petaling Jaya. no shops nearby and it's beside the busy Sprint Highway. All is good with the shuttle service provided by hotel and local malls. That is such a bonus!! Else, it's a 10 minutes drive to Bangar or Mid Valley Shopping Centre or 5 mins to Tropicana Mall. Cab from Mid Valley to hotel costs RM11.
Breakfast is good with wide spread to choose from.
This would be more of a business hotel, you see more gentlemen around and less of couples or families.
Gym has new equipments and size of pool is adequate.

Room Tip: Get an executive room WITH the excutive privileges. Be sure to confirm on that before making confirm...
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank L0vespell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 23, 2014

Dear L0vespell

Thank you for taking the time to review your stay at the Eastin Hotel Petaling Jaya .

We are delighted that you found our facilities & services satisfactory & sincerely hope you will return to stay with us soon.

Warm Regards

Jane Suppiah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

Basically a nice and decent hotel. Hotel staff were all very helpful from check in to room service and in the restaurant as well. I have to compliment all the staff they were very helpful. Breakfast was good, I enjoyed the selection. Room settings are up to standard. Nothing fancy, I will use it again.

I had business in that area and it allowed me to travel to meetings come back to the hotel. That was the main advantage of the hotel was its location.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 13, 2014

Dear Bruce

Thank you for your review of our hotel .

It is always a good start to the week when you receive positive endorsement about the helpfulness of the Eastin team . Your comments will definitely be shared with them to help motivate and encourage them in continuing to render hospitality of the highest standards .

Our Chef has recently revamped the breakfast buffet spread & I am happy to hear that you enjoyed the selection .

I am delighted to hear that you will return to stay with us & look forward to welcoming you back soon.

Warm Regards

Jane Suppiah
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014

Spacious room, nice breakfast and pleasant experience until we encounter a security breach due to the housekeeper's negligence. Lodged incident report but unfortunately the chief of security did not look very keen on improving the situation at all. In his words, "it's the housekeeping. they always forget. I will try to brief them". We honestly think that it is not acceptable at all as similar situations may occur often leading to risk of crime within the hotel.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank spicyfoodieaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 6, 2014

Dear tweyl

Thank you for reviewing your stay at the Eastin Hotel Petaling Jaya.

I am sorry to hear that your otherwise pleasant stay was marred by the negligence of one of our housekeeping team member's carelessness . The response given by our Security Officer was not appropriate & both parties will be counselled on their performance to reinforce the high standards that are set for all to follow.

Thank you for bringing this up to my attention & I hope you will return to stay with us soon.

Warm Regards

Jane Suppiah
General Manager
Eastin Hotel Petaling Jaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

Bad experience. No response from their CS when i sent an email to change my booking date. The hair dryer was broken (they did provide another hair dryer) and worst of all, their alarm clock suddenly on by it own and wake us up (freak us up!)

With the price i paid, i expected more amenities (only basic amenities) although they did provide free WiFi.

Location wise is great,if you drive by yourself and very near to the shopping area.

Bad experience. No response from their CS when i sent an email to change my booking date. The hair dryer was broken (they did provide another hair dryer) and worst of all, their alarm clock suddenly on by it own and wake us up (freak us up!)

With the price i paid, i expected more amenities (only basic amenities) although they did provide free wifi.

Location wise is great,if you drive by yourself and very near to the shopping area.

Still will recommended for the location

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this reviewResponded April 3, 2014

Dear Andy K

Thank you for taking the time to provide us with feedback regarding your stay .

On checking with the Reservations team , the said email was indeed received with a request to revise the check-in date. Since it was a prepaid booking, the team assisted by sending an e-mail to Agoda on the same day as Agoda would need to prepare an amendment voucher and change details in their system. Agoda only responded on the 29th March, at which point in time, you had already arrived at the hotel.

What they failed to do was to revert to you to inform you that these were the steps that were being taken . I sincerely apologise for this oversight & also for the hairdryer that was spoilt & alarm clock that should have been re-set .

The housekeeping department will reinforce checking of all equipment to ensure it is in good working condition prior to guest's arrival.

Once again , thank you for taking time to feedback details of your stay . I hope you will return to stay with us again and look forward to welcoming you back soon.

Warm Regards

Jane Suppiah
General Manager
Eastin Hotel Petaling Jaya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Petaling Jaya hotels
1.7 mi away
Hilton Petaling Jaya Hotel
Hilton Petaling Jaya Hotel
#2 of 49 in Petaling Jaya
1,445 reviews
2.4 mi away
One World Hotel
One World Hotel
#3 of 49 in Petaling Jaya
1,164 reviews
1.1 mi away
Best Western Petaling Jaya
Best Western Petaling Jaya
#11 of 49 in Petaling Jaya
231 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Royale Chulan Damansara
Royale Chulan Damansara
#8 of 49 in Petaling Jaya
475 reviews
1.2 mi away
Crystal Crown Hotel Petaling Jaya
1.6 mi away
Hotel Armada Petaling Jaya
Hotel Armada Petaling Jaya
#10 of 49 in Petaling Jaya
267 reviews
Show Prices
Show Prices
Show Prices

Been to Eastin Hotel Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13, Jalan Seksyen 16/11, | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Petaling Jaya
#3 Best Value Hotel in Petaling Jaya
#7 Luxury Hotel in Petaling Jaya
Price Range: $56 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Official Description (provided by the hotel):
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Fastbooking, Expedia, Hotels.com, TripOnline SA, Cancelon, Orbitz, Travelocity, Hotwire, Cheap Tickets and getaroom.com so you can book your Eastin Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing