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“Hilton Petaling Jaya”

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Hilton Petaling Jaya Hotel
Ranked #2 of 47 Hotels in Petaling Jaya
Certificate of Excellence
Reviewed April 6, 2014

This hotel is very central in Petaling Jaya and served the purpose well for my business trip. It was a short drive to the University hospital where we worked. It was also close enough to restaurants and train station to walk. The rooms were clean and tidy and the staff were friendly and helpful. The hotel also caters for the live / loud music addicts. At Uncle Chilli's bar you can get all of that with a live band Monday to Saturdays. I stayed for 9 days and would recommend it to anyone.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Daniel Francois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 16, 2014

Dear Daniel Francois M,

It gives us great pleasure to know that you had an enjoyable stay with us. We appreciate your positive feedback on our service, recently renovated guest rooms and amenities. We are also glad that the live band at Uncle Chilli’s contributed towards you great experience with us.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,078 - 1,084 of 1,421 reviews

Reviewed April 5, 2014

Stayed for business and the hotel was pleasant enough. It takes 30mins by train to get to central KL around the main Pavillion, etc malls. Make sure you have the new tower rooms as they are better. They are decent refurbed rooms. Cleanliness is ok. Food is ok. In general it is an decent hotel. Staff could be a little bit more attentive - I nearly got late for my flight due to concierge being leisurly in bringing my luggage.

Room Tip: New tower rooms.
  • Stayed: March 2014, traveled on business
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Thank Frequentflyer786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 16, 2014

Dear Frequentflyer786,

Thank you for reviewing your recent stay at Hilton Petaling Jaya. We are delighted that you enjoyed your overall experience with us.

Your feedback is much appreciated and please be assured that we are looking into the mentioned points for immediate rectification. We will continue to deliver great Hilton hospitality experiences to our guests, and we look forward to having you with us again in the near future.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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Reviewed April 4, 2014

I was there for nearly a week. The location is very convenient if your work is based in PJ. The hotel is well maintained and has free wifi for guests. It has a good spread during breakfast or during the bufet dinner with a variety of cuisines from indian, malay chinese and continental. A lot better than a lot of hotels I have seen in similar category.

The rooms are neat and clean.

  • Stayed: March 2014, traveled on business
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Thank Atul_Datey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 16, 2014

Dear Atul_Datey,

Thank you for sharing your positive Hilton Petaling Jaya experience, it was our pleasure to be of service to you. We look forward to seeing you again when you are next in Petaling Jaya.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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Reviewed April 3, 2014

I went there many times for business trip and it is OK. Staff is friendly, bedrooms are clean and spacious enough. I especially recommend the buffet and this is a good place for short business trips.

Some areas of improvement:
1. Getting as taxi is a challenge at certain times of the day (peek hours = traffic jam on the bridge just near the hotel)
2. Sometimes noisy especially if you are in the lowest floor near the road. I am probably influenced by the European standard where we use double glasses but it would help there.
3.Room air conditioning default temperature is too cold ! Hotel could do some nice saving by not setting it to 10 degrees (!!!) and it would be more comfortable.

  • Stayed: January 2014, traveled on business
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Thank Laurent t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 16, 2014

Dear Laurent t,

The pleasure was ours to welcome you to Hilton Petaling Jaya! Whilst we are glad that you enjoyed your stay with us, please be assured that the points which you have brought up will be reviewed and evaluated for the embetterment of our service. We look forward to welcoming you back for a better Hilton Petaling Jaya experience.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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Reviewed April 2, 2014

as i said i have stayed at this hotel for long time and always been happy, also i every time bring friends and they are also happy and most of them return every year, also relative of mine come occasionaly. I hope my comments help for the future of the hotel

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Alfredo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 16, 2014

Dear Alfredo E,

Thank you for making Hilton Petaling Jaya your preferred hotel, we value and appreciate your continued patronage. It was our pleasure to be of service to you and we look forward to continue delighting you with more Hilton standard hospitality.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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Reviewed April 1, 2014

My wife has been using this hotel for the past three years and highly recommends it. Having also stayed last July for a brief holiday with her and our daughter, I can also agree with her sentiments.
The excellent atmosphere is largely due to the exemplary nature of the staff, who are both professional and friendly from arriving in the lobby to checking out.
Although it is reasonable to expect a higher level of service in the executive rooms and lounge, the staff always go the extra mile to make my wife 's stay that little bit more comfortable and extended that courtesy to me on my visit too. Rostam is a stalwart of the executive lounge and the consummate professional; striking a perfect balance of attention without being too attentive. Both Beverley and Marissa compliment Rostam's well managed lounge and demonstrate excellent customer service at all times. Although no longer front of house, Neela is also another gem in this hotel's staffing and has a ready smile and greeting when met. A nice hotel, in a convenient location, made special by its excellent staff. Recommended.

Room Tip: As close as possible to the exec lounge as possible is best!
  • Stayed: March 2014, traveled on business
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Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 13, 2014

Dear Ian F,

Thank you for your generous compliments to our team members for their warm hospitality and great service. We are glad to know that you and your wife were comfortable and felt well-looked after during your stay.

It is our pleasure to have been able to deliver a memorable experience to you and we look forward to welcoming you both back, should you return Petaling Jaya in the future.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

The hotel is conveniently placed and quick to get to from the airport. Paid 85 MAR with a taxi from the airport. As I have a HHonors Gold card I have access to the Executive Lounge, so check in and check out was very efficient and good. Hotel staff was very attentive and provided good service. The room was massive... Had a bathroom, hallway, dining place and sofa with chairs + working space. So safe to say that I could bring the whole family with me, and the cost for this room as an upgrade was a mere 199 MAR. Really worth it if you require extra space. Room service was efficient and not costly at all. All in all a good hotel, probably more for the business traveler, but I did not explore any leisure activities as such, so could not verify.
The only issue I had was that thee were construction work next to the hotel, and they worked into the late navigate and early morning, also the traffic from the main road as audible, so make sure you ask for a room not facing towards downtown KL (north-easterly direction). Other than this, brilliant hotel for my needs.

Room Tip: Try to avoid the north-east side of the hotel, as the main road passes by and there is construction...
  • Stayed: March 2014, traveled on business
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Thank EspenOlsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this reviewResponded April 13, 2014

Dear EspenOlsen,

The pleasure was ours to welcome you to Hilton Petaling Jaya!

Your loyalty as a Hilton Honors Gold member is of great value to us and we are glad that you were comfortable during your stay. We appreciate your positive feedback on your experience and hope that you will stay with us on your next visit to Petaling Jaya, we would be delighted to be of service to you again.

Kind regards.

Charles Marshall
Hilton Petaling Jaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Petaling Jaya Hotel

Address: Hilton Petaling Jaya Hotel No 2 Jalan barat, Petaling Jaya 46200, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Petaling Jaya
#2 Spa Hotel in Petaling Jaya
#2 Luxury Hotel in Petaling Jaya
#4 Best Value Hotel in Petaling Jaya
Price Range: $57 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Petaling Jaya Hotel 5*
Number of rooms: 546
Official Description (provided by the hotel):
Hilton Petaling Jaya is located in the heart of the business and leisure districts, 15 minutes away from downtown Kuala Lumpur. The Kuala Lumpur International Airport is 45 minutes away by car, while the closest Light Rail Transit (LRT) station is just a short walk away. The hotel is a stylish urban retreat that leaves a lasting impression. Fine dining options, attentive service and Malaysian hospitality add to the experience, while nearby recreational and shopping facilities provide entertainment for all. ... more   less 
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Also Known As:
Hilton International Petaling Jaya
Hilton Petaling Jaya
Petaling Jaya Hilton

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