I usually stay at Hilton KL, however due to the location of meetings on this trip thought I’d try Hilton PJ. Wish I hadn’t bothered. The hotel is dated and the lobby could do with a refurbishment however it was the service that was really lacking. At check-in, the receptionist was more interested in her conversation with a colleague regarding a cheque from another guest rather than answering my questions. I had booked an Executive Room – while upgraded to a suite, it was in the West Wing as opposed to the East Wing where the Executive Lounge is situated. So to get to the Executive Lounge, had to take an elevator down to the lobby and walk across to the separate bank of elevators for the East Wing to go up. Nice bed but room did smell of mildew until the air conditioning was cranked up. Bell staff and coffee shop attendants were very pleasant however my interaction with other staff left me feeling like I was bothering them by staying at the hotel. I travel regularly to KL and next time I’ll be back at Hilton KL – it’s a lot easier to get to via KLIA Ekspres and the service is consistently good.
- Official Description (provided by the hotel):
- Hilton Petaling Jaya is located in the heart of the business and leisure districts, 15 minutes away from downtown Kuala Lumpur. The Kuala Lumpur International Airport is 45 minutes away by car, while the closest Light Rail Transit (LRT) station is just a short walk away. The hotel is a stylish urban retreat that leaves a lasting impression. Fine dining options, attentive service and Malaysian hospitality add to the experience, while nearby recreational and shopping facilities provide entertainment for all. ... more less
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- Also Known As:
- Hilton International Petaling Jaya
- Hilton Petaling Jaya
- Petaling Jaya Hilton