We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Experience staying in Hilton Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Petaling Jaya Hotel
Ranked #2 of 45 Hotels in Petaling Jaya
Certificate of Excellence
Delhi
1 review
“Good Experience staying in Hilton Hotel”
Reviewed January 18, 2013

The best part is 24 hours gymn with attached sauna and steam. The buffet breakfast is lovely with all the flavors of Asian food. The was a small swimming pool with limited functional hours. For accessibility, there are total 4 parallel lift to the main building and another 4 parallel lift for the adjacent smaller building. Nearest metro station is Taman Jaya. Hotel staff is very polite and humble.

Room Tip: Higher the floor better is the view. For using the local public transportation free shuttle servic...
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohitaroraDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,365 reviews from our community

Traveler rating
    595
    526
    158
    61
    25
See reviews for
210
192
98
732
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
melbourne
Level 5 Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 15, 2013

Room is refurbish and large. Shower is great with the rain shower. Nice and fluffy towels provided with good amenities.
Buffet breakfast is OK. Not a hotel to stay if one is going to KL for sight seeing as there is No convenient public transport.
Careful when hiring a taxi to airport - there is a different rate between a normal and limo taxis. Normal ~ MYR$100 versus MYR$150 for a limo.
No Free Wifi even in the lobby area which get a minus point from me.
Like to thank hotel for the extended checkout time that I was given.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinghq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
75 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 11, 2013

From the outside it does not look much, but newly renovated inside with the Hilton touch. I stayed one night and for me this hotel, though outside the city, was in a good location...not too busy. The staff were very friendly, however they do need to be more attentive. I had to ask a few times to refill the coffee and orange juice while having breakfast, but the selection of food was impressive.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheStyleTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review, January 13, 2013
Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel.

I was delighted to read that you enjoyed your stay and in particular our newly renovated bedrooms and the friendliness of my team; I will be sure to pass on your kind words. Regarding your disappointment with service in the restaurant, please accept my apologies for the oversight.

Thank you again for the feedback and I look forward to welcoming you back to the Hilton Petaling Jaya when you next return to KL.

Kind regards
Peter Webster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
75 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 10, 2013

The hotel has undergone upgrades; the rooms are comfortable, spacious and clean with a good level of luxury. I stayed in a club room though.
The hotel staff is active and helpful.
This was a business stay and the rate, inclusive of an excellent breakfast, was very attractive and the hotel really delivered.

There is plenty of space in restaurants, lobby and club. I did not check the fitness area and outdoors.

There is a good luxury taxi service straight at the doorstep of the lobby which is convenient to get around and much better than the regular taxis in the street; especially getting to the golden triangle off peak hours in KL was not bad at all. I did expect worse with all the heavy traffic in region.

When for business in KL and PJ this is hotel is worth your consideration over the more expensive hotels downtown KL.

Room Tip: Check out the rates at the club floor; these rooms offer very good value
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johannes H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review, January 15, 2013
Thank you for staying with us, and I appreciate you taking time to share detailed feedback on the hotel.

I was delighted to read that you enjoyed your stay and in particular our newly renovated bedrooms at the executive floor. All executive rooms have access to the executive lounge, serving complimentary breakfast and evening drinks and canapés.

Also, thank you for the comments about our other facilities, food and the service from my team. I will be sure to pass on your kind words to the team members.

Again, thank you for the feedback and I look forward to welcoming you back to the Hilton Petaling Jaya when you next return to KL.

Kind regards
Peter Webster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Segamat, Malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2013

of course there are cheaper hotels around pj, but none offer the uniqueness of hilton pj's service quality. uncle chillis isnt as good as zeta, but i'm sure many will find the cigar bar pretty dashing.

Room Tip: higher floors have better views but are mostly smoking rooms.. west wing is always better
See more room tips
  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Praz55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review, January 13, 2013
Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel.

I was delighted to read that you enjoyed your stay and in particular the quality of service from my team; I will be sure to pass on your kind words. Regarding your comment on smoking rooms, all rooms are actually non-smoking except for the 14th floor which has been designated for smokers.

Thank you again for the feedback and I look forward to welcoming you back to the Hilton Petaling Jaya when you next return to KL.


Kind regards
Peter Webster
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 2, 2013

Recently stayed in Hilton PJ for two nights during my trip en route to Kota Kinabalu. It's my first visit since the refurbishment.

Being a Gold Hhonors member, I was directed to the Executive Lounge to do my check-in. It was quick and the staff were pleasant and friendly. Check-out was quick and efficient too. Staff was accommodating when I rocked up at the Lounge at 6am (they open at 6.30am) to check-out, as I was catching an early flight out to Sabah.

Room is neat and clean, and have most basic necessities. Lounge is comfortable too, and also have a few workstations with Internet connection and printers, if you did not have your laptop with you.

Location wise, there's nothing much within the vicinity - but a quick taxi ride (or LRT - Asia Jaya Station is a short 10-minute stroll) can bring you to most parts of town easily - as it's located in a convenient location on Federal Highway between KL and PJ - though traffic can be horrible during peak hours (KL's known for it's horrendous traffic anyway).

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynn_wabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPeterWebster, General Manager at Hilton Petaling Jaya Hotel, responded to this review, January 6, 2013
Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel.

As a Hilton Hhonors Gold member, i especially appreciate your great comments regarding our newly renovated rooms.

Again, thank you for the feedback. I hope that we will have the pleasure of welcoming you back to the Hilton Petaling Jaya when you next return to KL.

Kind regards.

Peter Webster
Hilton Petaling Jaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2012

We have just finished a south East Asian holiday with stays at the several 4 and 5 -starred establishments. Our stay at the PJ Hilton stands out.

The renovations at this PJ hotel have made it very good in terms of comfort and amenities (it was jaded from age until this recent renovation).

Special mention must go to Mr Yusof Bashir and his team of staff who run and manage the Paya Serai restaurant at this hotel. They are always welcoming, attentive to detail and despite the near full occupancy of the hotel around the recent Xmas period, you never feel rushed or claustrophobic. Unlike some local hotels, you did not have to queque to get to breakfast!
The food is very good indeed but what with the excellent staff, it all makes deciding for this hotel again just so easy for our next trip to KL/PJ.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daedalusflies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPeterWebster, General Manager at Hilton Petaling Jaya Hotel, responded to this review, January 6, 2013
Thank you for staying with us, and I appreciate you taking time to share the feedback on the hotel.

I was delighted to read that you enjoyed your stay and, as someone who has stayed with us before, appreciates the new rooms following the extensive renovations.

Also thank you for your kind words about our Paya Serai restaurant and its Asst Restaurant Manager, Yusuf. The whole team are focused on looking after our guests and i am very happy that you repeatedly enjoyed your dining experience.

Again, thank you for the feedback. I hope that we will have the pleasure of welcoming you back to the Hilton Petaling Jaya when you next return to KL.

Kind regards.

Peter Webster
Hilton Petaling Jaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Petaling Jaya hotels
1.7 mi away
Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
#7 of 45 in Petaling Jaya
604 reviews
3.5 mi away
One World Hotel
One World Hotel
#3 of 45 in Petaling Jaya
1,118 reviews
3.1 mi away
Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
#4 of 45 in Petaling Jaya
1,840 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Sunway Clio Hotel
Sunway Clio Hotel
#1 of 45 in Petaling Jaya
586 reviews
0.7 mi away
Best Western Petaling Jaya
Best Western Petaling Jaya
#11 of 45 in Petaling Jaya
210 reviews
3.1 mi away
Sunway Pyramid Hotel
Sunway Pyramid Hotel
#5 of 45 in Petaling Jaya
1,237 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Petaling Jaya Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Petaling Jaya Hotel

Property: Hilton Petaling Jaya Hotel
Address: Hilton Petaling Jaya Hotel No 2 Jalan barat, Petaling Jaya 46200, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Petaling Jaya
#2 Spa Hotel in Petaling Jaya
#2 Luxury Hotel in Petaling Jaya
#2 Best Value Hotel in Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Petaling Jaya Hotel 5*
Number of rooms: 546
Official Description (provided by the hotel):
Hilton Petaling Jaya is located in the heart of the business and leisure districts, 15 minutes away from downtown Kuala Lumpur. The Kuala Lumpur International Airport is 45 minutes away by car, while the closest Light Rail Transit (LRT) station is just a short walk away. The hotel is a stylish urban retreat that leaves a lasting impression. Fine dining options, attentive service and Malaysian hospitality add to the experience, while nearby recreational and shopping facilities provide entertainment for all. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton EMEA, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Hilton Petaling Jaya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Petaling Jaya
Hilton Petaling Jaya
Petaling Jaya Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing