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“i-Hotel: Affordable with excellence services” 5 of 5 stars
Review of i-Hotel

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i-Hotel
Ranked #31 of 45 Petaling Jaya B&B and Inns
Penang Island, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“i-Hotel: Affordable with excellence services”
5 of 5 stars Reviewed January 16, 2011

The reason we stayed there is because, after looking at several hotels' rooms, we found this one to be not only affordable and clean, but also having newer furniture. The bathrooms are very small, but they are very clean. So it feels like one of the a 4-star hotels, even though it's only a budget hotel (I stayed in the Premier Suite). They have free internet access (WI-FI) in our room =)

The staff speak English, though some speak it better than others. They are very friendly and were able to help us find nearby F&B outlets. Overall, the hotel, which is relatively new, is a terrific deal. The furniture is very modern and clean. For the price, this hotel is much better than older, more established hotels, which look nice from the lobby but are shabby in the rooms themselves.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Natashalabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at i-Hotel, responded to this review, February 20, 2011
Thanks for your compliments, we shall continue to improve our services and quality of comfort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 reviews from our community

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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Kuala Lumpur
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 16, 2011

I stayed at this hotel for 2 nights on New Year, it's located at The Strand Kota Damansara. There's a boom of budget hotels there but this one is the only boutique hotel there. The rooms are clean and they looked as good as the photos shown on their website. They have 32inch LCD TV for all the rooms with Astro channels (limited channels but movie channels is available). The beds are good and comfortable, they use KingKoil beds. The best was the Premier Suite I stayed in, it has a glass roof top where you can see the stars at night while lying on the King Size Bed. Very beautiful room with a lot of glass windows. The view however wasn't pleasant as opposite the hotel was a shopping mall construction site. When it is completed, I think this hotel will be doing really good for short stays with a shopping center just walk across and food eateries nearby. The bathroom is small but serves it's usage, there's a nice rain shower to enjoy. Overall very nice place with budget, service is good too as they're new and they have 24 hours security guard in the hotel and guarding outside as well. I hope it keeps up this way. The only two things I didn't like was the weak wifi service & the smoking smells from the neighboring guests. I don't know how the smell got into our room but it was strong and persistent. I made a complaint about this, the management has reverted back and will keep an eye on the smoking problem as this is a no-smoking hotel. They also updated me that the wifi service has been rectified. Great customer service.

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Plusizekitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2010

I am extremely satisfied with the room. Cleanliness and front desk services were fantastic. Reason why I quoted i-Hotel as a boutique hotel is because the way they designed their rooms and en-suite toilets are marvelous. With the price I paid, I have absolutely nothing to complain on !

Foods, Pubs, Massage, Reflexology, Bistro, Club and etc are all withing walking distance. i-Hotel will definitely be my only choice if I need to travel to Petaling Jaya and work next time.

One just have to try to believe it.

  • Stayed November 2010, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Cristen10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 13, 2010

We walked in and made a booking. Were told all rooms taken up except for the deluxe with balcony @RM128+10% + RM50 deposit, which had to be paid upfront.

Room is new and most importantly clean and bathroom is bright with new heater. No fridge though. Within short (~5 mins) driving distance to Carrefour and Giant. There are a couple of eateries nearby. Hotel is behind a few block of low buildings, so it's not visible from the road. There are a few lighting shops offerig pretty nice and trendy lamps.

  • Stayed November 2010, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank weepz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about i-Hotel

Property: i-Hotel
Address: No.60, Jalan PJU 5 / 20D, Petaling Jaya 47810, Malaysia
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #31 of 45 B&Bs / Inns in Petaling Jaya
Price Range (Based on Average Rates): $
Hotel Class:2 star — i-Hotel 2*
Number of rooms: 38
Official Description (provided by the hotel):
i-Hotel, a boutique hotel, boasts of a very unique and distinctive classic contemporary theme. With our slogan "Your Ideal Place To Stay," our aim is to provide a 5 star service & accommodation at a very affordable pricing. Soft lighting, soothing and gentle furnishing & decor provide perfect relaxation in all 35 rooms. All rooms are fully installed with contemporary amenity and equipment to ensure you a relaxing stay with us. ... more   less 
Reservation Options:
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Also Known As:
i Hotel Petaling Jaya

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