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i-Hotel
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Reviews (25)
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12 - 17 of 25 reviews
Reviewed January 13, 2012

I booked the deluxe room but did not realise that the room is so small until i got into the room. Having seen the size of the room, i went down to check with the reception if there's any bigger room available. And they showed me the executive suite which was slightly bigger with more space. I was more than happy to change to that room. Overall, the staff was friendly and helpful. It is a small hotel. Good for short trips around Damansara area.

  • Stayed: January 2012, traveled on business
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1  Thank Tansb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

the room i had was queen sized bed.. like the tv and toilet.. not to forget the side bed lights which i can on just 1 touch.. the only thing i don't quite like about my room is that there's no window.. so the room will be completely dark if i did not on the lights.

apart from the window.. i love this hotel.. i like the painting they put in my room too. will be there for second visit again

Room Tip: get the deluxe room.. the one with window as your roof!
  • Stayed: October 2011, traveled solo
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1  Thank MissyIb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

It was my second visit to this hotel, I'm extremely happy with their friendly services there. I mean for a small to medium size business like i-Hotel, they provide professional staffs and friendly services. I'll definitely stick with this hotel whenever I have a trip in Selangor or KL.

  • Stayed: August 2011, traveled on business
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1  Thank Natashalabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

We stayed in this hotel for 2 days in September 2011. We choose this hotel because it is very cheap (and at the same time still have some basic amenities) and it is in Petaling Jaya.

+ + The Location + +

The hotel is in a new area of Petaling Jaya about 1 hour drive from the KLIA / LCCT airport and depending on the traffic about 20 min drive to the 1 Utama shopping centre and about 30 min to the Sunway Shopping Centre. Unfortunately there is no public transport nearby and there is only off-street parking available. There are a few local restaurants within 10 mins walk but apart from that you will have to ask the reception to call a Taxi for you.

+ + The Hotel + +

The hotel is a budget style hotel. It has a 24 hour reception and a lift. It comes with free WiFi although the connection speed is sometimes horrible. Check out time is 12 noon and the hotel will charge you around RM15 extra per hour for late checkout. There is no restaurant, no gym, no swimming pool ... in short it is a hotel just for staying.

+ + The Room + +

We stayed in a Deluxe room.

The room is small but still have space for a double bed, 1 bedside table and you can still put 1 suit case on the floor. It has a bathroom (shower only) and a TV. There is no wardrobe but there are hangers on the wall for you to hang your clothings. There is a telephone for you to call reception and house keeping.

The hotel provides 2 clean towels everyday and the bathroom has 2 dispensers for the shampoo and the soap.

It has hot water with average water flow.

There is an aircon (free) and I think it is powerful enough.

There is no hair dryer but you can request one for free.

Overall the room is clean but nothing fancy.


* * Things I like about this hotel * *

1. The price - Within this price range in PJ, I think this is the best hotel.

2. The aircon - Its free to use and it is powerful.

3. The water - Its free - you get 2 x water bottles daily.

4. WiFi Internet - Its free too ! Just ask the reception for the password.

* * Things I don't like about this hotel * *

1. The noise - Due to the hotel's poor door design, most people have to slam shut their doors which can be noisy during check out time. It is also a bad news if you are staying next to someone who would like to talk all night long.

2. The Location - It is in the middle of no where. Forget about bus, LRT or train. Taxi or get your own car.

3. TV - The TV reception is horrible and unless you understand malay, there are not many choices.

= = Overall = =

With the price that I was paying, this is a very good hotel. It meet most of the basic needs for a basic hotel. Unlike some other budget hotels which charge you extra for air-con, towel and soap, 2 x water bottles daily and internet, this hotel provides all these things to you for free.

Note: There is a RM 50 deposit requires on check-in at the time of the writing.

Room Tip: Ask for a room next to no one.
  • Stayed: September 2011, traveled as a couple
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4  Thank Wasabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2011

on it's official site(http://www.i-hotel.com.my/), when we booked superior room at 25 February 2011,it told us:"Good news! The dates you specified are available!Rates starting from RM0.00 per night." and when we confirmed it, the total price display was rm0.00. (at that time, when we searched the deluxe room's price display is rm108.00, so we consider it was a promotion about the superior room's price RM0.00) so we booked superior rooms, had resevated and confirmed it. the hotel had sent booking confirmation (Ref: 01671,01673,01679,01680,01682,01683)very quickly, but two days later, the hotel deleted "superior room" type on it's official site, after we asked it twice,the hotel didn't admit it, the hotel told us:"There are something goes wrong to our system. Please refer the price RM98.00" but the system's question is the hotel's question, we believe it is price fraud, not system bug.we need the hotel keep its promise, let us check in no another additional money.OK? ourbooking confirmation Ref NO. is 01671,01673,01679,01680,01682,01683.

  • Stayed: February 2011, traveled as a couple
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1  Thank sly1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 28, 2011

Well, we made a big mistake in our pricing engine that capped every booking on the site at RM0.00. The mistake started at 25/2/2011. When we figured out the mistake was happening, we had to shut down the site for a bit until we got the pricing problem fixed.

While we’re sure this was a great deal for guests, it was inadvertent, and we took a big loss so far. However, it was our mistake. We will be honoring all bookings that took place on hotel website during our mess up. We apologize to anyone that was confused and/or frustrated during out little hiccup and thank you all for being such great guest. We hope you continue to support i-Hotel. We will email our promotion for this matter individually.

Cheers!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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