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“Just loved it”

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Sunway Resort Hotel & Spa
Ranked #4 of 45 Hotels in Petaling Jaya
Certificate of Excellence
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
“Just loved it”
Reviewed April 25, 2014

This resort lived up to my expectations. Room large with balcony. Great food in the different restaurants I have been. BF buffet excellent. Gym with many equipment. Pools great. And the staff: very friendly and very skilled. Very convenient: the pyramide, that's the shopping mall next to the resort.

Room Tip: I had the room going to poolside with balcony. Very quiet. 7th floor.
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toifistoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 29, 2014
Dear Toifistoa,

Thank you very much for the lovely review and we are really glad to hear that we managed to meet your expectations during your stay with us. Thank you also for the kind comments of our breakfast buffet offerings at Fuzion and the kind comments to our working staff, who we won’t be where we are today without them.

We hope that your stay with us encourages you to return one day and we will be very happy to arrange and accommodate you once again.

Thank you again for the amazing review and we hope to see you again soon.

All the best from all of us at Sunway Resort Hotel & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
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English first
Maracaibo, Venezuela
Level 5 Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 25, 2014

Just coming back for a great weekend at Sunway Hotel Resort & Spa. First impression was amazing. It is a huge facility with lot of luxury. Rooms very spacious, clean and well decorated. My rooms were reserved in a lower floor. However at the moment of check in the lady at the front desk suggested to get a higher floor to get a nice view of the Sunway Lagoon Park. I took the suggestion and was perfect. I got a perfect view of the park and my kids were just exited about spending some time there. Breakfast was very good too with many options including western and Asian food. We did not use the pool of the hotel by looked very nice. All decoration is ambient to Egypt. Location just perfect. Only steps away from the Sunway Lagoon and Sunway Shopping Mall. At the mall you have several nice stores, an ice skate court, cinemas, etc. I can't wait to come back to this hotel.

Room Tip: Get a room on a high floor (after 14) so you can enjoy the view either of the sunway lagoon park of...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alfredo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 27, 2014
Dear Alfredo B,

Thank you for such an amazing write up! It had been a great honour to welcome you and your family to Sunway Resort Hotel & Spa and we are glad to hear that you all had a wonderful time with us.

Thank you for the great comments and we are also glad you took upon our suggestion for a higher floor for the wonderful view. Thank you again for choosing to stay with us and we hope to see you again soon in the future.

Should you ever require any assistance in arranging for your next visit, please do let us know and we will be very happy to arrange it for you. Until then, have a great week ahead and see you again soon!

All the best from all of us at Sunway Resort Hotel & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 24, 2014

i'm totally satisfied with the service and the atmosphere here. Stayed for the business matter and pretty well to rest your mind after done your work. Nice view from your room, various of foods you can try, great greeting from their staff and pool also nice.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AzimRahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 27, 2014
Dear AzimRahman,

Thank you very much for the review provided! We are indeed pleased to hear that you had a satisfying stay with us and we hope that your business meetings has gone off without a hitch with your stay with us.

Thank you again for the wonderful review and for finding time to provide us with this short but sweet review. Should you require any further assistance in arranging for another wonderful stay, please do let us know and we will be very happy to arrange for another amazing stay with us.

Thank you and have a wonderful week ahead.

All the best from all of us at Sunway Resort Hotel & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
2 reviews
Reviewed April 23, 2014

very nice place actually I hope I go there again, very nice view at the park sight and a wonderful swimming pool for kids and other for adults.
very comfortable suite room.
an excellent various breakfast buffet.

Room Tip: the suite which is park view is awesome
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noha_eissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 27, 2014
Dear noha_eissa,

Thank you for the great review provided! We are glad to have been able to meet your expectations and thank you again for the kind comments. We also hope that you are able to make it back again for another stay and we will be very happy to welcome and arrange for another amazing stay with us.

Thank you again for the time in writing this review and choosing to stay us during your holiday. Have a great week ahead and see you again soon.

All the best from all of us at Sunway Resort Hotel & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 23, 2014

I use to stay in this hotel when I travel to kuala lumpur n it is a very good hotel , clean n comfortable room.Breakfast buffet excellent n the staff are very helpful especially Mrs Irma. I get a very big room with 1 king size bed n 1 double bed + free wifi @ a very good rate.

Room Tip: club room or theme park room.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nazimaMauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 27, 2014
Dear nazimaMauritius,

Thank you very much for the great review and again for choosing to stay with us for the second time! We are really glad to have been able to once again meet your expectations and we will continue to do on every trip.

Thank you again for the wonderful review and we hope to welcome you again in the future. Until then, have a great week ahead and see you soon.

All the best from all of us at Sunway Resort Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 21, 2014

We stayed on a business trip in this location figuring that there would be things to do at night on the premises or close by. It worked out great. The hotel is fantastic and the water activities are fun. The pools are very clean - as is the rest of the hotel. The attached Mall is fabulous. The buffet breakfast is excellent. In fact it is difficult to ration yourself so as not to be too full. I made use of the exercise facility near the pool, and that was very convenient. The only thing lacking on site is a late night watering hole. The bar in the lobby closes kind of early, although you can sit in the cigar bar if you don't mind cigar smoke.

Overall a wonderful stay and I would definitely recommend the Sunway for a stay of any occasion.

Room Tip: Get a room as high up as you can for a better view of the pool areas.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 23, 2014
Dear David F,

Thank you very much for the great review provided! We are really happy to hear that you had enjoyed yourself and that we had managed to meet your expectations. Thank you also for the kind comments of our breakfast buffet (our chefs would be delighted to hear this) and we are also glad that you managed to make use of our facilities here.

Thank you again for choosing to stay with us and we hope that we would be able to welcome you back soon. Take care and have a great weekend ahead.

All the best from all of us at Sunway Resort Hotel & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpharetta
Level 5 Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 19, 2014 via mobile

Great big comfortable rooms with friendly attentive service throughout the facility. Depending on season - they sometimes get a lot of people in one room which can create some noise during early evening.
Breakfast buffet is first rate with broad selection of Continental and Asian fare, and high speed lines with little waiting even at omelette station(hey, it's the simple things for this simple American guy)

Stayed November 2013, traveled on business
Helpful?
Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, Manager at Sunway Resort Hotel & Spa, responded to this review, April 20, 2014
Dear Randy K,

Thank you for the short but great review provided! We hope that you had enjoyed your stay with us and hope that the noise wasn’t too much of a hassle during your stay. Thank you also for your kind comments of our breakfast buffet and we are glad to have been able to satisfy the ‘simple needs’ for the ‘simple American’!

Thank you again for choosing to stay with us and we hope that you will return again soon for a leisure stay to enjoy the rest of what we have to offer here in Sunway Resort City. Take care and have a great week ahead.

All the best from all of us at Sunway Resort Hotel & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunway Resort Hotel & Spa

Property: Sunway Resort Hotel & Spa
Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia
Phone Number:
Location: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunway Resort Hotel & Spa 4*
Number of rooms: 441
Official Description (provided by the hotel):
Sunway Resort Hotel & Spa is one of Kuala Lumpur’s most iconic 5-star hotels, situated within the sprawling integrated resort of Sunway City. The Hotel is located next to Sunway Lagoon theme park and connected to the massive Sunway Pyramid shopping mall, seamlessly integrating facilities for easy, within the minute walking-access, to a multitude of leisure and business services. On arrival, the Hotel’s dramatic neo classical façade welcomes guests to superlative features and thematic architectural designs, sheltered by towering minaret glass domes and a main driveway that boasts monumental sculptures of deer being pursued by a Malayan tiger and two life-size elephants stand guard; with a profusion of fountains and captivating oasis of water features. The Hotel’s 441 guestrooms and suites are equipped with complimentary Wi-Fi and other modern conveniences. Most guestrooms have theme park views or the resort's skyline; some provide balconies with an opportunity to walk out to the lush tropical gardens. Facilities within the hotel include an expansive free-form landscaped swimming pool with cascading waterfalls, a Balinese-inspired Mandara spa, a fitness centre, an all-day dining restaurant, a lobby lounge and several independently-operated Chinese, Thai and other speciality restaurants. Located adjacent to the Hotel are Sunway Pyramid Convention Centre, 170 food and beverage outlets and over 900-retail stores in the shopping mall, and two additional hotel towers with Sunway Pyramid Hotel and Sunway Clio Hotel. ... more   less 
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya

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