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“far from the madding crowd”

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Cyberview Resort & Spa
Ranked #1 of 5 Hotels in Cyberjaya
Certificate of Excellence
Reviewed July 23, 2013

We stayed for a night last weekend, and it was so refreshing and rejuvenating. Only about 45 mins out of KL ( we got stuck in a traffic jam on the way out so it took a bit longer!), and there you are in this verdant green haven. The buildings are all low rise, which contributes to the spacious, spread out feel - you don't get that 'high-rise-many-people-living-around-you-feel' which normal hotels give you.

The lobby is large, with a high ceiling. It's dimly lit and there's some aromatherapy going on, so your senses are soothed with a subtle fragrance - my daughter exclaimed "this smells like Bali!" when we walked in!

Our room (referred to as a chalet, but actually one of a few rooms in separate blocks) was a distance away from the lobby, so we checked in and then drove to the room. It was on the 2nd floor of a two storey building, and as there was no lift, we had to take the stairs, which was fine for us, but which we had not been expecting. Perhaps the receptionist should inform guests as they check in, since if we had brought along someone elderly, the stairs may have become an issue.

It rained and rained that afternoon. We decided to have some tea in the restaurant by the pool, and were sitting at a table under the canopies erected outside. It was very pleasant and peaceful, until it started to pour - it was a real thunderstorm, and the wind felt hurricane-like to us city slickers. We started to get drenched and had to move into the restaurant proper. The waiters were very solicitous in getting our meal transferred inside.

The room was really large, and had a 'column'-like structure in the center in which the TV was placed. My daughter had a lot of fun running round and round it and appearing and disappearing between both sides of the room - if you had more than one kid, that feature itself could have entertained them for a while!

The bathtub is this huge egg-shaped freestanding structure in the bathroom just asking to be sat in - and the hot water was sufficient to fill it enough for her to 'spa' herself in!. The shower has a rain shower attachment, along with the regular hand held shower, which is nice. Body lotion,shampoo, shower gel and conditioner are provided in littleceramic bottles (which you of course are not invited to take back gratis!) - a luxurious touch, but I couldn't help wondering "what if the previous guest was a psycho who had topped the bottles up with some toxic fluid?" - that's the paranoid city dweller in me!

We had a huge balcony atttached to our room - big enough to hold another double bed! (we later realized that it was only our room, as it was above the entrance downstairs). They should hang a hammock there, would have been a perfect place to laze in!. We faced lots of greenery, and heard quite a few birds. Realized later that night that the highway must have been just beyond the trees, as we could here a lot of vehicle movement once we got back after dinner - but it wasn't intrusive as the trees were a sound barrier.

The bed was extremely comfortable, we all slept extremely well. There were no mosquito nets (as I read in some of the previous reviews) and luckily it was a mosquito free day as I had forgotten to pack our mosquito repellant.

Small issues with the room : no hairdryer (there was an iron) (as we checked out and informed reception that there was no hairdryer, we were told there should have been one!), there was a problem with the water drainage in the shower cubicle, and the sound on the DVD player was not working.
When we called to inform that the DVD player was not working, somewhere around 6pm, we were told that there was no one around as they had all gone to break fast! (it being the fasting month) I would have expected that a large hotel like this, which is also catering to many foreign tourists using it as a stopover from KLIA, whould have somone on standby, if they want to maintain their standards.

The other thing was that room service did not clear the trays that guests left outside their rooms - we saw the same trays when we checked in, and they were still there when we checked out!.

We managed to use the pool the next day - it was freezing as it was drizzling intermittently the next morning as well, so couldn't stay in too long. There is a shallow wading pool, and a large pool for swimming, which has a waterfall feature.

We checked out the kid's play room - that was a real disappointment. It smelt terribly damp and musty, and was so messy with kid's toys all over the place. Felt like no one had entered or used the room in ages. Even if there is not much demand for the room, it shoudl be better maintained and cleaned. Perhaps the carpets need to be replaced with something else?

Had breakfast in the restaurant, it was a buffet which was plentiful and tasty. You can ask for a buggy to pick you up at your room and shuttle you to the main block, which we did for my daughter's sake - sadly, the buggies were not working, and they sent a van, which she found quite boring! The other times we walked from our room to the main block, a pleasant stroll.

We had our other meals in Cyberjaya itself - there's no traffic on Saturday nights, so we drove around trying to find somewhere to eat. There are lots of places to eat, with a lot of choice, from Starbucks to food courts to local chains like Old Town White Coffee, so food is not a problem.

We felt really refreshed and rested after our one night stay there, and really recommend it for a short break. It's so convenient for KL-ites who want a break somewhere and don't want to spend hours getting there. We'll definitely consider going back whenever we need to de-stress and only have a day or two.

Room Tip: If you don't mind walking, the rooms further away are very peaceful. If you have problems with s...
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  • Stayed: July 2013, traveled with family
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2  Thank vickykksa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 16, 2013

We stayed there for a night, a few days ago. And enjoyed our stay very much, It's not a very big place, and cyberjaya is a really quiet place on the weekends. The room was nice, a garden facing room, which I think is better than the pool facing rooms. The buffet dinners are expensive, but must be popular as every table was reserved. Breakfast Buffet was worth it.Plentiful and nice. There are a lot of affordable restaurants and fast food places very close to the hotel, so food isn't a problem. Worth a trip to relax, or if you have kids, combining a stay here, with a trip to see the sights at Putrajaya. We drove around and finally took the lake cruise. There were some minor issues with the room though, there was no hair drier,the dvd player didn't work properly, and the drainage in the bathroom wasn't so good. But even with these minor issues, it was still a good stay. I recommend this place fully. If you are a KL'ite looking for a weekend escape, or someone on overnight transit in KL, this place is worth it. It's not that far from KLIA.

Room Tip: The pool facing rooms are more expensive, not worth it. Get the one's facing the garden. For foo...
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  • Stayed: July 2013, traveled with family
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Thank shanil178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

The room is big and clean and equip with all necessary toiletries. Front desk is really helpful and friendly. I left something in my room after checked out and front desk immediately call to inform me, really impress with their service quality. However, it'll be good if they can put more lights around the hotel vicinity as its really dark at night that its a bit difficult to walk back to our room from the restaurants. Overall, it's still a pleasant stay.

Room Tip: If possible try to get a room upstairs instead of at the ground floor as there were bugs flying into...
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  • Stayed: July 2013, traveled as a couple
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Thank mantrajr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

Somehow the relaxing atmosphere and a kind of rustic ambiance that I felt in this hotel is better suitable for the vacation than business but the experience was nice nevertheless. As people live very separately in different cottages I am not sure whether the rooms are too similar to each other but mine had pleanty of room, a nice large balcony with a view to the pools, good shower, good WIFI everywhere, and good and a very big bed with separate moscito nets around it. The service was good, somehow I didnt see many of people around but when I needed it, it appeared almost magically. The cord of the teakettle didnt reach the plug in the wall and there were some other little details that provided momentary nuisance (like moscitos when I was sitting in the balcony before going to sleep) and I could have given it probably three and a half stars in evaluation if possible but again, it was a nice relaxing atmosphere in the capital, just a short drive from the ministries and convention center, they had a free shuttle service to downtown area and actually the cab ride from the train station was 10.50, i.e. some 2.5 euros, so I managed to return one night from KLCC in half an hour, totally hassle free. The breakfast was pleantiful and there were three restaurants to choose from for the dinner. The waterfall provided a relaxing noise and it was beautiful and green around, hot and humid, yes, but it is Malaysia, right?! So, if you have business trip and take your family along, it would be a perfect place to be as long as you have to spend your time in offices.

  • Stayed: July 2013, traveled on business
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Thank ivar_t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

First of all, the room was not ready by check in time at 3:00. I was able to check in only near to 4:00pm. Mattress is the biggest disappointment for my two nights stay. Both me and my wife did not sleep well in the mattress, The mattress spring is sagging and seriously need to be change. Some of the room facilities are not functioning, eg, table lamp, dvd player. I even hear mouse running across on the ceiling at night.

Secondly the pool is very dirty , full of leaf. Breakfast was average with not much of variety.

Now the plus point of this hotel. Staff are really friendly and polite. The landscape was nice and clean. Rooms are spacious and clean.

With the improvement i mention above, i would choose to come back to this hotel again.

  • Stayed: June 2013, traveled with family
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Thank Edwin98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

I had a family holiday with our 2 year old daughter in June 2013 and was very impressed with the space of the resort. You should see how my daughter was giggling and happy that she could be so carefree and run around like there was no tomorrow!

The room is clean and huge and keeping her in the room itself was a chore for me having to keep up with her. During the stay, my husband was down with stomach flu and we had to miss a few days of breakfast. Just a call and they brought in for my husband and I sick food and breakfast for the healthy me.

My daughter loves the tub and will cry everytime she needs to get out from her bath. Just a day after we came back, we are definitely looking forward to come here again!
Our first time stay at Putrajaya, we find that we combed areas like Mont Kiara, Damansara and KL Town easier.

Quiet, serene, calm and the night air was awesome.
A fulfilling trip overall!

  • Stayed: June 2013, traveled with family
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Thank Nuramima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013 via mobile

Room value is great but the food charges are astronomical! Mee mamak for RM28 is just incomprehensible! Apart from that room was very spacious and we had the lake view, which was relaxing. Overall good although the shower unit smells of old mould.

  • Stayed: June 2013
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Thank AuntyAyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cyberview Resort & Spa

Address: The Lodge, Persiaran Multimedia, Cyber 7, Cyberjaya 63000, Malaysia
Location: Malaysia > Selangor > Sepang District > Cyberjaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Cyberjaya
Price Range: $65 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cyberview Resort & Spa 4*
Number of rooms: 112
Official Description (provided by the hotel):
Escape comes closer to home with a unique 5-star boutique tropical paradise located only 35 minutes from the centre of Kuala Lumpur, in the heart of Cyberjaya. Cyberview Resort & Spa promises a true Malaysian feel within its spacious grounds covered with lush greenery and fountains, ponds and waterfalls. The resort features 74 cozy rooms refurbished with four-poster beds and teak furniture of which 68 are chalets, two are two-bedroom suites and two are two-bedroom bungalows. We have new 38 Superior Chalets with contemporary concept to make the guests feel at home. There is also an exclusive honeymoon suite and a presidential suite, both with garden view Jacuzzi tubs. Besides the usual in-room amenities, 32" LCD screens which come with a DVD Player with cable television, in-room safe, private balcony, desk and living area as well as international direct-dial facilities, the resort also offers complimentary through out the resort. Being away from the city does not mean being deprived of culinary experiences. In fact, the restaurants offer a wide variety of choices. Breakfast, lunch and dinner can be enjoyed at the Verandah Restaurant. Italian Fusion cuisine is served at the Bistro Cascata, situated near the pool next to the cascading waterfall while Xing Zhu Chinese Restaurant offers authentic Chinese cuisine. For more relaxation there is the Karma Bar & Lounge, the resort’s hot night spot, represents a chic, modern and chill out lounge that is complemented by the serene natural surroundings. The very private "Oasis" Karaoke Lounge is ideal for a group who wants to sing their hearts out! For all those urbanites looking to get away from it all, the Sembunyi Spa offers the perfect reprieve. A 10,000 square-foot area is dedicated to a unique ASEAN theme spa offering Jamu therapy such as aromatic massages, herbal body and facial treatments. Separate male and female rooms are available for steam, sauna, hot Jacuzzi and ice-cold dips as well as a lap pool. Cyberview Resort & Spa is the ideal place for a family getaway, a romantic liaison and even corporate retreat. The Cindai Ballroom can seat 400 dinner guests and overlooks the gardens and swimming pool while the Keris Executive Boardroom is fitted with audiovisual systems for video conferencing and multimedia communications systems. If you are looking at a bigger capacity, Putrajaya International Convention Centre (PICC), which is located in the heart of Putrajaya, is just 15 minutes drive from the resort. The Perdana Hall can accommodate up to 2000 pax at one time. Recreation activities are the outdoor lawn, tennis court, basketball court (half court), mountain bikes and even fishing by the lake. There are also shuttle services to Putrajaya ERL Station - connecting guest to KL Sentral (downtown city center) and a shuttle stop to Alamanda Putrajaya shopping mall. ... more   less 
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Also Known As:
Cyberview Lodge Resort And Spa
Cyberview Hotel Cyberjaya
Cyberview Hotel Putrajaya

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