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“Perfect rainforest experience”

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Permai Rainforest Resort
Ranked #9 of 54 Hotels in Kuching
new delhi
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Perfect rainforest experience”
Reviewed January 21, 2011

The resort was the highlight of our trip.. And so glad we did it. After reading the reviews on trip advisor we decided to stick to the tree houses which turned out to be a great decision. I would recommend this to any nature lover.
We took one of the walks... But the guide was hardly talkative.. And was more like jut showing us the way... Which was disappointing. The cafe was just ok.. And language was also a bit of an issue. But the jungle pool and the two small beaches made up for it all.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drpeekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (136)
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Auckland
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 11, 2011

We stayed in Treehouse No 9 last week. We were at the Permai Rainforest Resort mid week and for 3 nights. We thought one night would be insufficient, two nights very good and 3 nights just perfect for us. Loved the cold and clear jungle pool, lucky enough to see silver leaf monkeys, about 20 of them, right outside our treehouse the first morning. We were there for rest and relaxation but suggest taking a supply of books, beer or wine and teabags (coffee only provided in the treehouses). Bearing in mind where you are, and the seclusion in the rainforest canopy, it is a unique experience. For active people there is a range of activities that would suit most people i.e. hiking, swimming at the beach, excursions to Bako National Park, kayaking etc.

  • Stayed January 2011, traveled as a couple
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Helpful?
Thank zambrosia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 4, 2011

This is a review of the cabins - perhaps if one stays in a tree house the the experience would be very different (though I'm skeptical after staying at this resort that all the reviews on here of this place are genuine)...

Service
Staff were friendly and helpful. Though in the Cabins at least there is no housekeeping service whatsoever. Breaksfast was poor. The hot food wasn't kept hot, things like fresh milk were missing and hygene was questionable at best.

The resort
The resort itself is very nice. The jungle trail was lots of fun, the two beaches are nice - especially the smaller one and the jungle pool was lovely and quirky - though as others have mentioned too small for much swimming. Take a torch as it gets very dark at night!

The cabins
What can I say. They are set up for school trips and if that's how you want to spend a holiday then fine but be aware each cabin comes with 6 single beds, 2 shelves, an empty fridge, kettle, two small sofas and nothing else. Things that were lacking include:
-No where to unpack and hang clothes
-No hot water in the bathroom sink
-No phone
-No TV
-No bedside tables
-No bedside lamps
-No insect screens on the sliding doors
-No housekeeping - so no new towels etc...

The cabins were very damp and smelly, there was a big gap between the front door and the floor allowing the outside in all too easily. the windows didn't close properly and the whole place felt very unsecure. I booked 3 nights and left after 1 for the place next door even though I'd paid in advance. If it were possible to give no stars for the rooms then I would. If you can't get a tree house and the cabins are the only option then I'd strongly recommend shelling out the extra 20$ and staying at the place nextdoor. This honestly was one of the worst places I've ever stayed in (and I've stayed in some pretty ropey places)

  • Stayed December 2010, traveled as a couple
    • Value
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Helpful?
4 Thank MsLulu1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 4, 2010

Wish we'd had more than one night here. There were 9 of us travelling together (2 families), so we stayed in their 10-bed, 2-storey cabin, no. 5. Otherwise the treetop cabins only slept 2 and would work out very expensive.
It was basic bunkroom accommodation and we had to ask for towels and a couple of blankets as there were only sheets on the bed. But we expected that for the price.
The restaurant was great, well except for the Ice-cream the kids ordered, which came out looking a beautiful golden yellow, Mango? Banana? No, CORN!!!
The Jungle Pool was beautiful, and the beach very shallow, but picture-perfect.
The monkeys that hung out in the trees outside our room during the night were a bonus!
The resort is close to the Sarawak Cultural Village which was well worth the visit.

  • Stayed November 2010, traveled with family
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Helpful?
Thank dcpearse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 29, 2010

We opted for Permai over a hotel in the middle of Kuching over the long Thanksgiving holiday and we were very happy that we did. Although a 45 minute drive from Kuching, the roads are great and the natural beauty is worth the trek. We had the hotel shuttle pick us up and take us to the hotel. Upon arrival we were ushered to tree house #3, literally a little wooden house up on stilts at the level of the rainforest canopy overlooking the ocean (although the view of the ocean is a bit obstructed because of the trees, but you can hear the waves crashing just the same). Nice spacious bathroom with hot water, beautiful wooden floors, clean linen and furniture, and an awesome balcony facing the ocean. Woke up the next morning to watch the monkeys swinging in the trees in front of our balcony!!! Really enjoyed the pineapple fried rice and the fresh-squeezed juices at the cafe. The staff were wonderful as well. The nature walk on site is also a must. It takes about an hour and is beautiful, but make sure you wear good shoes as the terrain can get rugged at times. Would advise staying here during the week. Big groups showed up on the weekend, and it wasn't as nice. All in all a gem of a place.

  • Stayed November 2010, traveled as a couple
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Helpful?
2 Thank erikagotthetravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 15, 2010

After much anticipation for these lovely treehouses, we showed up at the front desk to check-in (with reservations paid in full, as well as email confirmation) only to find out that they again were having a 'computer issue' and had overbooked. There were no treehouses available. They said they would put us in their 'nicest cabin' which turned out to be no more than a dormitory with 6 beds and no air conditioning, quite a walk from the beach. As we had initially wanted to stay at Permai Rainforest Resort to stay in the luxiury treehouses with air conditioning, we were not happy and asked to be moved to a cabin with air conditioning. When we were moved, we found that the cabin had black mold growing on the walls (covered!), mildewy smell in the air, no hot water, and the air conditioning unit barely worked because it kept blowing a fuse. And the resort still wanted to charge us the full price of staying in a treehouse! At 9pm, after the air conditioning unit stopped working, we requested a full refund (since we had not stayed there longer than 4 hours) and moved to a different resort. They were very apologetic and promised that the charge would be refunded on my credit card. This was 9 days ago and I am still waiting on my refund. In summary- Despite the staff being very apologetic, this place is sketchy and I would not trust them. Nor would I trust my health staying in one of their cabins with black mold!

  • Stayed November 2010, traveled as a couple
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Helpful?
2 Thank LizAtl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saligao, India
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 25, 2010

We landed in Kuching and went straight to the tourism desk - the chap was really helpful and recommended we stopped at the Sunday market on the way to Permai. We did and it was great fun and we picked up some great bargains and saw lots of interesting local food and produce. The roads are really good, no pot holes (unlike India) and very very clean everywhere. We had booked a tree house for 4 nights after reading the reviews on TA. We arrived on a Sunday and the place was packed with locals - really packed. Luckily living in a tourist destination we ascertained that these masses of people werent staying and were just there for the day (& thank goodness). On arriving we were handed a map and a key - walked along the path and up to Treehouse 3 which was empty but not serviced after the last people checked out. Another walk to reception (there are no phones if you forget/need something & the phone in the cafe was down) we were then steered to Treehouse 9. It was fine and the 4 of us squeezed in with 2 extra mattresses - one proper mattress the other a foam (we changed that the next night without any issue). The room was ok but they are not treehouses in the true sense of the word - houses on high stilts amongst the trees - but still fun - Treehouse 10 looked like you might actually see the sea from its balcony. With a bit of trimming of the trees at eye level all the Treehouse would get a breathtaking view of the South China Sea but sadly all we could see was the trees. The crickets are really loud and varied in tone! The bathroom was ok - towels nice and white - I also noted a few ants roaming about - but guess this is to be expected. There is a/c but we didnt use it - the open screens and fan was just fine. There is a kettle and pre mixed coffee so take tea, creamer etc. Housekeeping dont wash any cups or glasses you use so bare that in mind. There is also a fridge in the room & we took the tip of taking beer, milk, juice etc from Kuching from another reviewer. The cafe is nicely located but very expensive compared to anywhere else - not much variety - lots of deep fried - they ran out of salad... MYR 25 for simple chicken & chips compared to chicken aroma for MYR 4 for large portion with veg in Kuching!!! and service is VERY slow. Breakfast is ok but on our first morning they had run out of milk!!! After I said that this was ridiculous another box magically appeared.... the pancakes are yummy and our human dustbin of a teenage son easily put away 2 big breakfasts! The only alternative to the cafe is the Sea food restaurant which sends a complimentary cab to collect you. This is a huge warehouse type place - many many tables - not many people at all on the 2 occasions we went. The food was ok - no where near as good as what we found in Kuching though - a tip is to speak to the person at the desk for advise - the waitresses though sweet dont speak any English & this can be very confusing especially when ordering fish as it is served by the 100gm. Wouldnt rush back but there is very little choice at tPermai. Back to the resort, guests should know that this place really caters to large groups and corporates, school children etc who come for all the fun stuff the place has to offer. When a big group is in if you are on holiday it could be a problem. Lots of people get entry for the day and bring their own food. They hog the very nice jungle pool and are very loud!.. The two beaches sans the crowds were lovely - one with rocks and small - one without but home to the Damai Puri Beach Resort (which was empty - thought the bar might have some life but was empty - we looked around the hotel though and checked out the rooms - they have a lovely swimming pool, that you cant use unless you are a resident, and a nice spa village). The South China Sea was bliss to swim in, and when the beach was quiet which it was after that first Sunday it is really quite lovely. NO sunbeds or umbrellas but we liked that. The kids had great fun on the comp bikes, ropes, obstacle course etc. it was just a shame the receptionist when we checked in didnt tell us anything - just gave us the map and a key. We didnt do the resort walk or climb the mountain - probably would have if we had been told on arrival - a bit more orientation would have been great.The resort owner and manager are never to be seen but the Front Office Manager who we met the next day was great - and really helpful - I think he presumed the people at the desk talk to clients when he is not there...We went to the Sarawak Village NB we discovered it is cheaper to get tickets from reception of Permai than at the village - go on your first day as the ticket (passport) is good for your stay - would have been nice to have been told this as we ran out of time. It was quite interesting though as it is a living museum and home to the world music festival. The highlight was the trip to see the Orang-utans - that was amazing - we were really lucky and saw at least ten of these wonderful creatures. NB all trips apart from Sarawak Village go through Kuching. On the whole we really liked our stay here but cut it short by a night so we could explore a bit more of Kuching (see my review of Pullman hotel). We would go back but only during the week and not when big groups are in or it is the local school holiday - if you steer clear of those times and ask for a proper orientation on arrival you will have a lovely time...

  • Stayed October 2010, traveled with family
    • Value
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Helpful?
5 Thank MissTreeMuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Permai Rainforest Resort

Property: Permai Rainforest Resort
Address: Teluk Penyu, Kuching 93050, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Beach Free Breakfast Free Parking Restaurant Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Kuching
#1 Romantic Hotel in Kuching
#1 Top resorts Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:3 star — Permai Rainforest Resort 3*
Number of rooms: 39
Official Description (provided by the hotel):
Permai Rainforest Resort is an eco-resort set in pristine Borneo rainforest located by the beach at the foot of mystical Mount Santubong, Sarawak. Carefully designed to minimize impact on the natural environment, it offers a unique rainforest experience and a variety of activities from dolphin watching to high ropes courses and guided kayaking tours. Just 40 minutes from the Kuching, its an ideal way to experience Borneo. ... more   less 
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Also Known As:
Permai Rainforest Hotel Kuching
Permai Rainforest Resort Kuching, Sarawak

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