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“Decent hotel, good location” 4 of 5 stars
Review of Riverside Majestic Hotel

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Riverside Majestic Hotel
Ranked #8 of 52 Hotels in Kuching
Malaysia
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Decent hotel, good location”
4 of 5 stars Reviewed November 28, 2012

Hotel looking a bit old and dated, but still one of the better ones in Kuching. Price a bit steep, but rooms are large. Good food locations around the hotel. Staff are courteous and helpful.
Chinese restaurant in hotel is pretty good.

Only a few top hotels in Kuching, and this is one of the top three

Room Tip: Higher floors are better, quieter
See more room tips
  • Stayed January 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, November 30, 2012
Dear Raymond M

Thank you for your review and recommendation!

We are pleased that you have had a pleasant stay with us, and we look forward to having you back again.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps for the coming holidays, please do not hesitate to let us know when planning your next visit to Kuching.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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387 reviews from our community

Traveler rating
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    102
    17
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Switzerland
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 17, 2012

Good location, friendly staff, but the decor is straight out of the 1980's! Normally, this wouldn't be an issue, but the hotel is competing with, according to its star rating, the Pullman and the Hilton. They have a way to go!
The mall, next door, is convenient and has a variety of useful outlets.
I would only return, if he room quality was improved,

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Gmacg63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, November 19, 2012
Dear Gmacg63

Thank you for your review and recommendation!

Rest assured, we have shared your feedback with the relevant departments and we look forward to having you back again.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps for the coming holidays, please do not hesitate to let us know when planning your next visit to Kuching.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 21, 2012

Stayed here on business in an executive room. Lovely views of the waterfront and character buildings of Kuching which I found to be a lovely city. An early morning walk along the river is a must. The hotel has a lovely Chinese restaurant which has a supreme buffet. 30 different dishes that you cook yourself at the table.

Stayed October 2012, traveled on business
Helpful?
1 Thank PMO44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, October 23, 2012
Dear PMO44

Thank you for your review and recommendation!

We are pleased that you had a great stay with us and we look forward to having you back again.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps for your next business trip to Kuching, please do not hesitate to let us know.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Putrajaya, Malaysia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 8, 2012

Spend 1 night last saturday and it was my 12th visit to this hotel since 2003. I forgot to request for the room with the river view like usual. So I can't blame them. Overall I always love the room, spacious and clean. I like the business lounge where I can have my breakfast near to my room instead going to the 1st floor. Love it.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank paksu27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, October 10, 2012
Dear paksu27

Thank you for your review and recommendation!

We are pleased that you had a great stay with us and we look forward to having you back again in your preferred room - with the river view.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps for the coming holidays, please do not hesitate to let us know when planning your next visit to Kuching.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 1, 2012

After one night of terrible experience at a Kuching hotel, we walked across to check and
make reservations at Riverside Majestic.The reception staff was friendly and advised us to use their pc in the lobby to make online reservation .She even managed to get a ready room and we could check in earlier.
There were complimentary cold drinks in the lobby for the guests.
Room was clean and we got a corner room that gave us a great view of Kuching city from three sides.
Breakfast was fantastic with lots of choices and the replenishment was fast.
The hotel is just next to a shopping centre and across is the Riverfront.
The doormen were friendly and courteous.This hotel seems popular for families and guests in Kuching for conventions.

Room Tip: Choose higher floor rooms facing the river.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank HkAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, October 7, 2012
Dear HkAnn

Thank you for your review and recommendation!

We are pleased that you and your family had a pleasant stay with us and we look forward to having you back again.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps for the coming holidays, please do not hesitate to let us know when planning your next visit to Kuching.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 21, 2012

We planned for this short 4D3N trip to spent some time with my parents since we thought they deserve a break. Did all arrangements myself and read all about this hotel in internet. First impression lasts as indeed we were greeted with warm smile and check-in was very smooth, pleasantly we had rooms upgraded with compliments. Room was very spacious and simple though looked a bit worn down when walking down the floor corridor to our rooms. However, facilities like pool, futsal courts, squash, etc were not fully utilitise and not managed.
Compensated with a wonderful view from 11th floor was stunning as it faces the waterfront of Kuching. This hotel is so conveniently located. Food outlets including seafood, simple shopping centres and supermarkets are located around all corners. In fact, it is connected to Parkson shopping centre. The restaurant serves very tasty food for all meals. The Waterfront is just like Spore's esplanade surroundings. It is so alive especially on weekends. The hotel does have shuttle arrangements to Sarawak Cultural Village for a fee and we felt safe. Taxis are easily found and executive taxis use meter for charges. Everyone around us was so friendly and this hotel has the best location.
Kudos!! Riverside Majestic Hotel.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Rossha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, September 30, 2012
Dear Rossha

Thank you for your review and recommendation!

We are pleased that you and your family have enjoyed your stay with us and we look forward to having you back again.

Rest assure, we have shared your review with the respective departments for service improvement.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, perhaps in planning a surprise for Mom and Dad's anniversary, please do not hesitate to let us know when planning your next visit to Kuching.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 19, 2012

I stayed in a Club Room an found it was worth the extra. Nice t have somewhere to sit in te evenings having a snack before dinner. The rooms were very quiet and clean but need a refurb-they are looking a bit dated. Staff very friendly-especially in the Club lounge. Nice pool. Good choice of restaurants.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank aliflem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomPaula, Public Relations Manager at Riverside Majestic Hotel, responded to this review, September 19, 2012
Dear aliflem,

Thank you for your review and recommendation!

We are pleased that you have enjoyed your stay with us and we look forward to having you back again.

We have shared your review with the respective departments, including the team at the Club Lobby Lounge.

It is our sincere desire to continuously strive and deliver great service at every opportunity. Hence, if we can be of assistance in any way, please do not hesitate to let us know when planning your next visit to Kuching.

To ensure that you get unbeatable rates the next time around, do check out our Best Price Guarantee.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverside Majestic Hotel

Property: Riverside Majestic Hotel
Address: Jalan Tunku Abdul Rahman | P.O. Box 2928, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riverside Majestic Hotel 4*
Number of rooms: 241
Official Description (provided by the hotel):
Strategically located in the heart of Kuching's business entertainment, dining and shopping district, the Riverside Majestic Hotel offers free WiFi and is the ideal place for business, meetings and leisure.Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront. It is 20 minutes away from the Kuching International Airport and within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and the Main Bazaar.The hotel is adjacent to the Riverside Shopping Complex, a 5-storey shopping podium featuring a cineplex and bowling centre. Opposite the hotel is its sister property, the Grand Margherita Hotel, plus the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. The kitchen of Café Majestic & River Palace / Coca Thai Restaurant are certified Halal. Riverside Majestic Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 
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Also Known As:
Riverside Majestic Kuching
Hotel Riverside Majestic
Riverside Majestic Hotel Kuching, Sarawak

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