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“Don't waste your money”

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Merdeka Palace Hotel & Suites
Ranked #31 of 54 Hotels in Kuching
A TripAdvisor Member
“Don't waste your money”
1 of 5 bubbles Reviewed January 3, 2006

This was the worst experience I have ever had in a hotel!! My nightmare began when I went to check-in and the first words that I heard were "We have your pre-paid reservation, but the only room we have for you has a single bed on a smoking floor, facing the parking garage." The person who welcomed me with this went on to inform me that for an extra $20 a night I could have a deluxe room with a king sized bed with a view." We ended up in a small room next to the elevator and housekeeping staff, facing a loud road on a smoking floor without any carpeting.
After one night of loud noises and little sleep we were moved to a room with a view of the carpark.
Meals were expensive and had small selections of food, especially on New Years Eve. The fitness center never opened on time and the area did not make running too conducive.
In sum, this hotel does not deserve 2 stars, no less 5!! It should be taken off anyone's list of hotel options in Kucing.

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222 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
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Additional Information about Merdeka Palace Hotel & Suites

Property: Merdeka Palace Hotel & Suites
Address: Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Luxury Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Official Description (provided by the hotel):
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak

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