This was the worst experience I have ever had in a hotel!! My nightmare began when I went to check-in and the first words that I heard were "We have your pre-paid reservation, but the only room we have for you has a single bed on a smoking floor, facing the parking garage." The person who welcomed me with this went on to inform me that for an extra $20 a night I could have a deluxe room with a king sized bed with a view." We ended up in a small room next to the elevator and housekeeping staff, facing a loud road on a smoking floor without any carpeting.
After one night of loud noises and little sleep we were moved to a room with a view of the carpark.
Meals were expensive and had small selections of food, especially on New Years Eve. The fitness center never opened on time and the area did not make running too conducive.
In sum, this hotel does not deserve 2 stars, no less 5!! It should be taken off anyone's list of hotel options in Kucing.
- Official Description (provided by the hotel):
- With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more less
- Reservation Options:
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- Also Known As:
- Merdeka Palace Kuching
- Merdeka Palace Hotel & Suites Kuching, Sarawak