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“Nice Hotel” 5 of 5 bubbles
Review of Merdeka Palace Hotel & Suites

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Merdeka Palace Hotel & Suites
Ranked #26 of 55 Hotels in Kuching
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel”
5 of 5 bubbles Reviewed April 7, 2014

was in this hotel for tennis tournament very nice hotel I come there at midnight and get surprisely good hospitality and very good people work there and the shoping mall is very close to the hotel its very usefull)

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Artem V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    22
    71
    76
    22
    19
See reviews for
66
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Kajang, Malaysia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed April 2, 2014

the decor and the state of the room is clearly out of date. the cleanliness also wasnt so satisfactory to me. i dine in their Italian restaurant the night i stayed. although the service was excellent, the food was terrible. the breakfast buffet is just okay. the location is ok, with plaza merdeka is within walking distant.

  • Stayed March 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank zazaaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 9, 2014

Hotel In the heart of City of Kuching and nice park and garden surround this hotel, though is an old hotel but pretty much gave me what i want. Walking distance to kuching waterfront which you can enjoy the panorama when the sun goes down. Alots of hawker surround and try the restaurant at kuching waterfront east to west menu with reasonable price. may stay on this hotel when come back to kuching

Room Tip: Get higher floor room for better view overlooking kuching river
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hani J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

The reception staffs very friendly ( Jennifer & Tini ), walking distance to waterfront and Merdeka mall.The room facing car park and bathroom amenities limited choice should have bath gel and lotion.No Slippers in the room (website should edit the facilities). No signage at swimming pool to get pool towel, mixed sex sauna & steam room in the hotel (The facilities should separate) .Taxi driver Lucy Tra was very helpful and friendly (Hotel Taxi).

Room Tip: Don't book standard room (Car Park view).
See more room tips
  • Stayed February 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank taycp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed February 19, 2014

The location is decent. It just a walking distance to waterfront, shopping mall, park and museum. The hotel still maintain their colonial & classic décor in the building. A friend of mine who join the trip complaint about the lift. There was a smell that is too strong inside it.

My room is superior room facing the car park. What a bad view. The room is of course decorated with classic style. But sadly it look pretty old and tired. Most of the lights in my room are too dim. I'm not sure about the cleanliness (because of the dim light) but the room looks clean. The toilet also clean but the hair dryer smells like burning when I use it. Basic amenities provided but no tooth brush.

Buffet breakfast is normal not superb. Just can be rate as okay. One thing I can remember is the bread pudding. Yummy! However, almost same menu during my 2 days stay. In my opinion,they should serve some local dishes at the breakfast buffet. It will help introducing the guest with cultures and famous dishes in Kuching.

Receptionist staffs are friendly but not very helpful with information.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hayamiwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 27, 2014

This hotel has a perfect location and the lobby and restaurant areas are beautiful. Staff are friendly and helpful. Sadly, though, the rooms are very disappointing. While they must have been lovely in their day, they are now very tired and in our room, the ceiling was damp to the point that parts of it were to be found on our bathroom floor! Although we stayed in an apartment with a kitchen, there was no cutlery, crockery or cookware beyond the tea and coffee cups and teaspoons. There is a fridge and a microwave so you can heat up your takeaways if you want to.
Bed linen and towels were clean. But the water wasn't too hot.
Not all the power points in the room were working.
View across the river was fantastic from our room.
The price was reasonable for the standard.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Talbots6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket,
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed January 26, 2014

This hotel located right in the centre of the old town near the riverfront, park, chapel and museum plus a large department store called Plaza Merdeka...all are in walking distance that I like it. Hotel itself had enjoyed their pride long time ago with colonial & classical style architectural building & decor. The problem is that they never renovate or may be some renovation only which is too bad and so sad. This could have compared with The Raffle or The Oriental in their prime time. The Lobby light is so dim that hardly see even your palm. I got a deluxe room on the second floor which is a non smoking floor. the room itself is big enough for me with double bed, a sofa and a working table but the room lighting is also dim except a table lamp on the working table that brighter than others, two drinking bottles water and tea/coffee making facility provided with empty refrigerator(at least it's cool). Flat screen TV provided with mostly local channels and BBC news plus a borring English movies channels dated many years back. they have also safe box and iron/ironing board with 5-6 hangers( Ilike it as I stayed for a week) Bathroom has no bathtube ( I do not mind ) but the hot/cold water was not stable (fluctuate all the time) they have separate show corner but the shower curtain is so short that make water spilled out to the rest of the bathroom when using shower. Bathroom amenities is indeed do not want to talk about, please bring your own nescessity. Air-Con is great as I love cool air but because room is fully carpet therefore, some stink can be detected from time to time. As I stayed on second floor,then, no choice but to hear music/drum from the Bar below. it was very annoyed for other but for me I sleep late so the Bar closed before I go to sleep. The elevator is fast and noiceless. Breakfast is a buffet style with all the basic you can imagine for breakfast but do not expect any Pork dishes as they try to serve Muslim as well. service is acceptable in all area, the place is clean & safe...All in all, this place need renovation, refurbishing or repainting the outside building, etc. to win back their good memory and prime

Room Tip: Choose Deluxe Room but on high floor facing Merdeka Park
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  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ANDAMANPhuket_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Merdeka Palace Hotel & Suites

Property: Merdeka Palace Hotel & Suites
Address: Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Luxury Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Official Description (provided by the hotel):
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak

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