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“The best holiday stay in Kuching”
Review of Hilton Kuching

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Hilton Kuching
Ranked #3 of 55 Hotels in Kuching
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
336 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
“The best holiday stay in Kuching”
Reviewed September 27, 2010

I reviewed this hotel some years ago. At that time it was the best hotel in the centre of Kuching, both for holiday and it looked like business. We really did not think it had any competition. However, now there is the Pullman and time has moved on a bit. So this review is written bearing in mind the new hotel nearby. We stayed at both on this trip, two nights in the Pullman and 4 in the Hilton. We did not consider the Four Points out by the airport which is new and looks like business but it’s so far out we would not think about it for a holiday stay. “Far out” in Kuching terms is a 15 minute drive, not walking to the food stalls or river nearby.

The Hilton has not developed a great deal in the time between our stays. The good things from before are still very good now. The entry lobby is not huge but furnished with comfortable sofas for people to wait on. It’s not used for anything more than waiting to go in our out. The café was busy and restaurants very busy. We stayed on the club floor with floor to ceiling windows looking over the river in our room. The Hilton has an unrestricted view here, something the Pullman does not. Breakfast can be taken in the lounge or in the restaurant on the lowest floor, which has a good range of food, both local and international.

The club floor is made special by the people that run the lounge, including Petrus, Rashid, Matthew and the ladies whose names I did not catch. The lounge is not anywhere near the size or as modern as the Pullmans, but the ambiance is a lot better. It is “warm”, like a Malaysian greeting. The hotel overall follows suit, it is not as “cool” as the Pullman. For a holiday maker this makes a big difference and as such I think the occupancy reflected it. The hotel was busy. The Hilton is still the place to go for personal time. They recognise you as a regular guest and it does feel like going home.

For business travellers though it is not as good as the Pullman. The rooms are equipped with wireless (free) on the club floor but working area, TV and general business facility are not as good. The more modern kit is not here. The two PCs in the club lounge fall a long way behind the Pullman’s setup. If you are an irregular business visitor to Kuching then I’d probably recommend the Pullman over the Hilton today.

Worth noting is that the Hilton is about to embark on a refurbishment program – the hotel has been kicked out of some complacency with new competition and I doubt if I wrote a review a year from now the conclusions would be the same as both Hilton and Pullman will have changed.

  • Stayed August 2010, traveled as a couple
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Helpful?
Thank Stephen_Lloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Sibu, Malaysia
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 24, 2010

Staying In Kuching Hilton after many years as a regular guest has not changed my mine to try any other hotels in Kuching , new or old.

The staff will greet regular guests by names and you just fel so much at home.

The executive longue is just simply the best in the City and the comforting factor goes beyond good cocktails and scenic riverfront - the friendly staff!

Try and you won't regret.

  • Stayed September 2010
    • Value
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Helpful?
Thank CK_Den
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 6 Contributor
131 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed September 20, 2010

When I last visited Kuching, I was a backpacker and had just finished school. That was 20 years ago. The Hilton was THE place to stay then and it still is. It is a landmark in its own right, on the river in the centre of town. Good restaurants and shops are close by, and the lovely waterfront esplanade along the river's edge, is just across the street below. I found my room to be spacious and well appointed, with a wonderful view that I looked forward to each evening when the sun set above the Sarawak river. The lobby is large and the restaurant where breakfast is served, the Waterfront Cafe, overlooks a pleasant lush tropical garden. The selection of both hot and cold dishes is quite splendid, with the bircher muesli, fresh fruit selection and yoghurt being my favourites. The swimming pool is large and provided me with a refreshing opportunity to cool down. All the staff I encountered were helpful and polite and always offered their assistance. I spent three nights in Kuching, just enough time to visit the interesting museums and historic sites, wander around the streets to view the colonial architecture and chinese shophouses, catch a boat to the other side of the river, and spend a day hiking in Bako National Park. My regret was that I did not know of the Batang Ai Longhouse Resort, managed by Hilton, a 4 hour drive from Kuching. By all accounts, it looks quite splendid. Another reason to revisit Kuching yet again.

  • Stayed September 2010, traveled solo
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Helpful?
Thank GoannaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 7, 2010

Room is clean, large with great river view but dated. The staff were helpful and friendly. Disappointed with the buffet breakfast, limited selection as compare to other Hilton hotels.

  • Stayed September 2010, traveled with family
    • Value
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Helpful?
Thank JennyJian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MunichScout
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 26, 2010

If you go to Kuching do not expect too much. Really basic town in Malaysia with very average sights. But a very good starting point to explore the wonderful environment of Borneo. If you are looking for comfort in this city choose the Hilton. Looks like a every Hilton in the world. But the level of Hilton Standard meets expectations. Rooms are standard - could be in US or elsewhere, but clean. What this hotel lacks is a personal touch. Staff could be better trained by international standards. Do not be surprised that staff forces you out of breakfast room after breakfast hours sharp. No exceptions. But food was very good. During the day and evening this hotel is a place for local businessmen do have lunsch or dinner or just drinking. But overall if you not intend to stay days it is a very good pick especially if you start an Asia Trip from here.

  • Stayed May 2009, traveled as a couple
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Helpful?
1 Thank MunichScout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 24, 2010

A nice hotel on the whole..Rooms very big, staff nice. Needs a renovation soon as starting to look old in the room! Great River view!!

Stayed August 2010, traveled on business
Helpful?
Thank Ismail77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 16, 2010

5* luxury close to everything in Kuching.
Situated right by the river with stunning views from the room (we stayed at the 8th floor overlooking the river).
You can walk from the hotel to practically all interesting locations in Kuching. Breakfast buffet was incredible!
If I really need to pinpoint something not entirely excellent it would be the price level of restaurants and pool bar which are a bit over-priced.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
1 Thank Babetoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Kuching

Property: Hilton Kuching
Address: Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

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