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“Not 5 star but still alright”
Review of Hilton Kuching

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Hilton Kuching
Ranked #3 of 55 Hotels in Kuching
Certificate of Excellence
Reviewed December 21, 2013 via mobile


Considered ok by kuching standards. Good view of the river. Decently clean and well maintained for such an old property. The ballroom is very nice if you are panning to host an event. My only complaint is- NO FREE WIFI!

Stayed: December 2013, traveled with friends
Thank Pseo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 22, 2013

Dear Pseo84,

Thank you very much for taking the time to share your experience. I am glad that you found the location and the amenities of the property to your liking.

We are currently working with our service provider to provide free wireless internet in the room soon.

Hope to see you return soon! Safe Travels

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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961 - 967 of 1,639 reviews

Reviewed December 17, 2013

Probably it is the cheapest Hilton in the world. I reserved the good room not to be able to stay at in the usual times. All is available cheaply and is the best! On the next time, I surely stay at Hilton Kuching. Thank you very much.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kazuhiro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 19, 2013

Dear Kazuhiro T,

Thank you for your review. I am glad that you found the location and service levels of the hotel to your satisfaction.

Hope to see you return soon. Safe travels!

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

Hilton has always been my choice on my yearly visits to Kuching. We stayed here in early July for 3 nights.

I like this hotel because from my room I get a spectacular view of the Sarawak river and the waterfront. The location is great too, its within walking distance to the Main Bazaar Road where there are lots of shops selling Sarawak handicrafts and souvenirs. Its also close to shopping malls and Museums. Easy access.

The hotel room is clean. Staff are friendly and attentive and fast check-in and check-out services.

I would recommend their Chinese Restaurant (Toh Yuen). Good food and very good service.
At the Waterfront cafe, there's a good spread for the Buffet breakfast but one thing to note is that trays should be replenished or replaced when its near-empty.

I would recommend Hilton to all visiting Kuching whether its for business or leisure.

Room Tip: A room on a higher floor with a view of the Sarawak river.
See more room tips
  • Stayed: July 2013, traveled with family
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Thank Theresa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 19, 2013

Dear Theresa J,

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such a good care of you and you found the location of the hotel to your satisfaction.

Hope to see you return soon! Safe Travels.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

had a fab time at hilton kuching. the staff are very helpful. i got a nice and spacious room overlooking of the river/waterfront, and was welcomed with the fruit platter.. went to their spa after few days of workshop/conference for full body massage and the massager was super good. hotel location is great - really close to the waterfront, souvenir shops, boats/river taxi, bank, malls- easy access to everything,overall- satisfied

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Tuan Nurul Sabi... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 16, 2013

Dear Tuan Nurul Sabi,

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction.

Hope to see you return soon! Safe Travels.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013

I have the pleasure of staying at Hilton when I was on Holiday, The staff ranging from the receptions to the waiters and door man was fantastical great ,very polite and very friendly and courteous...
The Breakfast was great except after 3 mornings a bit "Jer Laut " because is the same ..the international spread was great .
The Reception give us a nice room overlooking the Sarawak river and the room with 2 single beds , and the room is very spacious.
Had a great stay !!
Thank you Hilton Hotel Kuching staffs.

  • Stayed: December 2013, traveled with friends
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Thank swimwithsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 15, 2013

Dear Swimwithsue,

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such a good care of you and you found the amenities of the property to your liking.

Hope to see you return soon! safe travels.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

Unlike other Hilton hotel, the Kuching Hilton looks old compared to other neighboring 5 star hotel. The ancient lift doesn't reflect a five star hotel. The swimming pool is old and not refurbished for at least 20 years. Nevertheless, the room is comfortable and clean. Given choice, I'd stay at nearby new 5 star hotel such as Pullman.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Abelinco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 16, 2013

Dear Abelinco,

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with our facilities. We will take your comments under consideration as we continually work to improve our guest experience.

We hope you will consider staying with us in the future.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Nice hotel even the room look old. We enjoyed our stay. The view from Executive Lounge is perfect. Thank you to Miss Valerie, the reservation manager who is your most prized asset. She is your ambassador of your hotel but she is also ambassador of Kuching. She has great knowledge who provide me informations which others hotel can't. KEEP IT UP.

Room Tip: Ask for river view .. Look for Valerie who is friendly and helpful.
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  • Stayed: December 2013, traveled on business
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Thank Cktan6226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded December 16, 2013

Dear Cktan6226,

Thank you for choosing to stay with us at the Hilton Kuching. I am glad to hear that you enjoyed your stay and that Valerie was helpful! I will be sure to share your comments with her.

I hope you will return should your travels bring you back this way.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching and Batang Ai Longhouse Resort, Managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
Price Range: $56 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

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