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“Good service with amenities”
Review of Hilton Kuching

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Hilton Kuching
Ranked #3 of 55 Hotels in Kuching
Certificate of Excellence
Reviewed November 19, 2012

Located with a great view of the river and 5 min walk to the shopping areas. The hotel also has 3 different restaurants catering to different dietary needs. Friendly staff who provides personalized service.

  • Stayed: October 2012, traveled on business
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Thank EstelleFoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 22, 2012

Dear Valued Guest

We thank you for your favorable feedback following your stay with us at the Hilton Kuching and we were delighted to learn that you had and enjoyable and comfortable stay. Indeed the property has a very privileged position within the city.

I have shared your kind comments with the team and we look very much forward to seeing you again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,186 - 1,192 of 1,734 reviews

Reviewed November 14, 2012 via mobile

Hilton Kuching is still my favorite hotel. It's location is just right for us to move around & is just at the waterfront. They have good & friendly staffs & if you are a regular customer, they will know your name! It's just like my second home in Kuching. Never miss to stay here if you visit Kuching in the state of Sarawak, Malaysia.

  • Stayed: November 2012
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1  Thank Hanifflai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 22, 2012

Dear Valued Guest

We thank you for your favorable feedback following your stay with us at the Hilton Kuching and we were delighted to learn that you had and enjoyable and comfortable stay. Indeed the property has a very privileged position within the city.

I have shared your kind comments with the team and we look very much forward to seeing you again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

Justreturned from 11 nights at the hilton. It was our third visit to kutching. Everything was great. We had a room on the 13th floor great views. The service was excellent pleanty of towels and facilities.
The executive was really good for refreshments during the day and the cocktails in ther evenings.The staff were very attentive and made us feel special. We ate breakfast in the waterfront restaurant as we like fresh cooked eggs. All the staff got to know us and knew exactly what we wanted.
The travel agent in the foyer is a great choice with a varied range of trips to suit everyone. During our time we almost did them all. Everyone suited our needs (to take photos) and to our pace to savour the beatiful rainforest and Sarawak culture.
Peter was always available to help us and Our Guide Alex was like a friend after all the time we spent with him. His knowledge of the area was so good and really helped us to understand the culture. Thank you to all the staff at the travel agents there.

All the staff at the hilton made our stay so special and we would recommend this hotel to everyone. the location was great for many retaurants and shopping as well as a stroll after dinner along the waterfront.

Thank you to everyone.

Our only problem is access to the pool for our mobility the steps are quite steep and I have differculty getting down them only holding on to the handrails.

Room Tip: the front rooms with view of the river are excellent.
See more room tips
  • Stayed: November 2012, traveled as a couple
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Thank retiredcouple187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 12, 2012

Dear Valued Guest

Very warm greetings from the Hilton Kuching. Thank you for posting a review on TripAdvisor.

We are delighted to note that you had enjoyed your stay and all the nice things that you have to say about our facilities and services.

The entire team look forward to welcoming you back again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Hilton Kuching is situated on a premium property with a view of the sprawling Sarawak River and 5 minutes walk to the famous Main Bazzar where shopping is a pleasant adventure. 2 persons could stay comfortably in a room with enough space to manoeuvre, coffee and tea facilities and easy chairs to relax and watch the sunrise and life on the waterfront . The room is also equipped with facilities for business travellers BUT again and again i have felt that it is the staff who made the difference. Attentive and quick to offer assistance they gave service with a smile and offer service with knowledge of their work and the city of Kuching. At Front Desk and restaurant and housekeeping, porters and concierge they look like they enjoy their job making us feel welcomed as guests. Kudos to the GM who responded to my response on the invite to send feedback.

  • Stayed: October 2012, traveled with family
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1  Thank RWpng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 12, 2012

Dear Valued Guest

Warm greetings from the Hilton Kuching.

We thank you for your favorable feedback following your stay with us at the Hilton Kuching and we were delighted to learn that you had an enjoyable and comfortable stay. Indeed the property has a very privileged position within the city. Needless to say, all our guests are valued and cared for by all the team members.

The entire team at the Hilton Kuching look forward to welcoming you back again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012

When Mum chose Kuching for her holiday destination we realized that the choice of hotel was going to be more important than ever since her reduced mobility would not allow trips to the national park etc and that we would probably be spending more time in the room.
We made the right decision to go with Hilton. We got the requested river view and interconnecting rooms and it was wonderful to see how pleased she was and how well our mum was treated.

  • Stayed: October 2012, traveled with family
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1  Thank holimood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 12, 2012

Dear Valued Guest

Warm greetings from Hilton Kuching and thank you for posting a review on TripAdvisor.

We are delighted to know that you have made the right choice and enjoyed your stay.

The entire team at the Hilton Kuching look forward to welcoming you back again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

My partner and i visited Borneo and stayed in the city, jungle and beach . The Hilton in Kuching (city) was excellent, clean, fashionalble with amazing views of the river and temples. I would definately recommend this hotel.

Room Tip: Ask for a river view, they might all have one, I am not sure.
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  • Stayed: November 2011, traveled as a couple
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Thank Mandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 12, 2012

Dear Valued Guest

Warm greetings from the Hilton Kuching. Thank you very much for posting a review on TripAdvisor.

We are delighted to note that you had enjoyed your stay with us.

The entire team at the Hilton Kuching look forward welcoming you back again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

Three nights at this hotel. Try to get a room overlooking the river – it is well worth it. Rooms could do with a little updating. Shower is over the bath but otherwise room was comfortable but probably not up to the standard one would expect from a Hilton. Staff were helpful and pleasant.

Room Tip: Rooms overlooking the river provide an excellent view.
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BusyTravellers_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonKuching, General Manager at Hilton Kuching, responded to this reviewResponded November 12, 2012

Dear Valued Guest

Warm greetings from Hilton Kuching and thank you for posting a review on TripAdvisor.

We have taken note of your feedback and we thank your for it.

The entire team look forward to welcoming you back again soon.

With kind regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Kuching

Address: Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Kuching
#1 Business Hotel in Kuching
#3 Romantic Hotel in Kuching
Price Range: $60 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak

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