Just back from 3 nights at the batik, and may I start by saying how terrific Jo-Lynne and the Batik team were - very friendly and tried so hard to make everything as good as it could be. In part, this service-oriented attitude set me up for a fall - the Batik commitment to service wasn't matched by others, and a few problems arose. Our Menyang Tais longhouse trip (carefully researched beforehand and planned with the Batik crew, who organised the tour guide) almost came unstuck when the day before we were due to do the tour, the guide 'realised' he had made a mistake about the longhouse he had quoted for, and offered the Lemanak longhouse (closer to Kuching and much more touristy) instead. Fortunately we stuck to our guns (the Batik chap didn't know of any difference between the two longhouses save that 'Lemanak is on river and Menyang Tais on lake'). We planned a trip to Semengoh to see the orangutans, but the driver arranged by Batik arrived half an hour late so we missed the start of the feeding time. Then the taxi we had asked to be organised to take us to the bus for Bako Ntional Park took off with other guests of the hotel instead of waiting for us, with the result that we missed the bus and had to hire a shuttle bus.
Silver lining about that - the shuttle bus gets to the Bako boat jetty faster than the bus, is a lot more comfortable and convenient, and only costs 10MR per person (we were a group of 3). On the way back from Bako they may try to charge 40, but you will be able to find one for 30 if you persist.
Jo-Lynne organised a guide at Bako for us, 'Is' (the short version of his name - I have forgotten his full name!), who was terrific and very knowledgeable. Yes, you can see monkeys without a guide, but if your group can afford the 100 ringgit per day, and if you're keen on animals and nature generally, in my opinion it's money extremely well spent.
So, full marks for the Batik team, but (from my own visit to Sarawak) remember that others may not share the same dedication to customer service.
A final note about the hotel itself - nice and stylish, not luxury, but then again the prices are not high-end either. And it certainly was a relief to escape the mid-day heat and humidity in our lovely cool room. I didn't have breakfast there (I went to the Choon Hui Cafe near the Grand Continental Hotel for laksa instead - fantastic), but my wife was not impressed with either of her breakfasts there.
- Official Description (provided by the hotel):
- The Batik is a lifestyle hotel set in the epicentre of Kuching's hustle and bustle. It caters to the needs of today's discerning business and leisure traveller sprinkled with a certain special touch. With its fifteen stylishly designed well-equipped rooms, unconventional hotel offerings and enthusiastic and ever-so-helpful team of hotel crew, The Batik is Kuching's first hospitality icon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Hotels.com, Agoda, TripOnline SA, Priceline, Evoline ltd and HotelQuickly so you can book your Batik Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Batik Boutique Hotel Kuching, Sarawak