The room that I got wasn't very good, but I didn't know this at time of check-in, as I only entered the room much later that night. I went down to Reception to inquire whether the hotel was full, resulting in getting what I got. Upon hearing my dissatisfaction, Lester from the Front Office immediately changed my room to a better one without any of the run around. No harsh words were needed
- Official Description (provided by the hotel):
- Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more less
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- Also Known As:
- Pullman Kuching Hotel Kuching
- Pullman Kuching Sarawak