We stayed at Pullman about a year ago and again this trip (Feb2013). It is clean, new and the housekeeping service is superb. Their response time is great and from the 6-7 times that I called them during the 3 night stay, they delivered all items correctly and it was delivered timely. No questions asked, no excuses. It's well connected to the Hills shopping centre, and short walk to the Top spot seafood. Otherwise, the taxi is always available. I love the fact that taxi has become more easily available in Kuching.
My kids enjoyed the pool and jacuzzi this trip, and it is nice to have a small playground there too. We always go for the massages at the spa. The service at the spa may be improved slightly (by training the staff to explain the packages and services offered) and I think it will be nice for the guests to be given a small gift upon ending a spa package/hotel stay. Like Banyan Tree, and many other hotels, they present a small souvenir to all their house guests. It is a nice gesture for the guests and also to promote local Sarawak crafts.
Tip : we asked the hotel to open the room window, and as we were staying at the 15th floor, it was wonderful to have the fresh air instead of the air con all the time. (Be extra cautious when you have children in the room though).
- Official Description (provided by the hotel):
- Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more less
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- Also Known As:
- Pullman Kuching Hotel Kuching
- Pullman Kuching Sarawak