We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good hotel.”
5 of 5 bubbles Review of Pullman Kuching

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Pullman Kuching
Ranked #6 of 54 Hotels in Kuching
All Over
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very good hotel.”
5 of 5 bubbles Reviewed November 20, 2012

Stayed for 3 nights, and got upgraded to a deluxe room as our first room had a very strong smell of cigerettes, even though it was a non smoking room. Great views from the spotless and beautifully finished room, and nice to shower while looking across kuching! Good breakfast, nice cafe and great pool. Wife had a pedicure which she said was excellent.

Room Tip: Get a deluxe if possible!
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DomJo-OnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 22, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,931 reviews from our community

Traveler rating
    704
    758
    309
    98
    62
See reviews for
436
600
171
428
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (350)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
northamptonshire
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

We spent two nights in Kuching en route between Kota Kinabalu and Singapore. Chose the Pullman on the strength of the Tripadvisor reviews. What a great find. Spacious rooms, nice pool, tasty bar snacks, excellent location. All this at a very reasonable price.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jude077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 22, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Netherlands
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

Clean, spacious hotel in a great location for exploring Sarawak province. Loved the pool area!Tour operator on the ground floor provides plenty of daytrips to the national parks in the area, although we sometimes chose for a normal taxi or bus.

Great spa treatments just outside the hotel at Mirage. I went three times and had several great treatments (Lot 151 section 48 section KTLD, Jalan Padungan Lama).

Excellent food at Life Cafe (108 Jalan Ewe Hai).

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yumyum5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 26, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Belait, Brunei Darussalam
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

Had a short 3 day visit to Kuching and stayed at this modern hotel. The room was spacious, staff were friendly and well mannered. The hotel is strategically located to many of kuching's attractive places.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kar2904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 22, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

3 night stay at this modern hotel just a few minutes walk from the waterfront. Obtain a taxi voucher just before leaving airport for 26 RM and it's approx a 15 mins journey. Lobby spacious and bright off which are the eating areas and bar facilities. Stayed on the executive higher floor which combined breakfast and cocktails and complimentary drinks throughout the day and evening ( soft drinks complimentary in room fridge but not replaced once consumed) Again, modern decor and lots of glass so the views were excellent. Staff very pleasant and numerous. Room very comfortable with large bathroom. Loved the large walk in shower and quality fittings plus the large bath. Kingsize bed very comfortable and everywhere was kept clean and bright. Absolutely no disturbances and slept so well ( not sure whether there was any other guests on our corridor?!) There was a large sitting area (looked like a smoking room possibly) and a separate computer and printing facility. We enjoyed using the complimentary massage chairs after a day of sightseeing ! The only criticism unfortunately was the quality of the food available. Breakfasts in the lounge were satisfactory but we had to ask for eggs each morning ( not on the Buffett spread and no menu on tables) which is unusual. We did enjoy the peaceful lounge surroundings though. We tried the "Roast and Grill" on Friday evening at Puzzle restraurant but for 89 RM each it didn't live up to expectations. The restraurant unfortunately feels like a cafe/ canteen ( probably due to the choice of flooring being lino) Too few diners to create an atmosphere and too many staff nearly falling over themselves to take our order ( asked by 4 different staff whether we were ready to order?! within a few minutes) The buffets were both inside and outside and choices varied but quality just satisfactory with some items lukewarm not piping hot and desserts warm when should have been more chilled. Provided with warm drinking water during our dessert?! Think more than anything though we just didn't experience that "special going for a meal experience" which we enjoy when on holiday which was a little disappointing. The Kuching waterfront is a few minutes walk away and a pleasant experience during both day and evening. The shopping centre underneath the hotel wasn't anything special and we couldn't find the lifts or escalators from there to the hotel so ended up exiting outside and walking around to the front of the hotel. Taxis plentiful at the front of hotel. If looking for a large shopping complex try the "springs" which is 15 RM taxi ride away. We enjoyed a pleasant stay here but if you are looking for that individual personal touch than possibly not for you but would definitely stay again for a few days R&R..... Thank you.

Room Tip: Executive floor rooms with access to lounge facilities for peace and quiet ....
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindsayCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 18, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 17, 2012

My husband & I & our two young boys (aged 9 & 7 years) had a lovely stay at the Pullman. The room was spacious 7 the bathroom was the icing on the cake! The staff were friendly & hospitable.

The Pullman is strategically located & as such saved us a lot of travel time to most of Kuching's hot spots.

However, the breakfast served was rather disappointing as the hotel did not serve most of the East Malaysian delicacies.Hence, we were quite happy dining out.

Also the room got a little stuffy during the wee hours of the morning, & we wished that the air conditioning worked better!

Overall, it was a pleasant stay & we will definitely return to this hotel should we visit Kuching again!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shiv1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 18, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

Lovely hotel, as it should be, in this class. The staff were extremely friendly and the rooms were a good size. Ours had a view over the river front - great! The attached mall is nothing to shout about, with many units empty and the food outlets either chintzy beyond belief or fast food esque.
Our experience was slightly marred by being charged by the hotel for drying our clothes, after we were caught in a very heavy shower. Although we only wanted our clothes thrown into a tumble dryer, the hotel insisted on charging us, using their laundry 'pressing' charge. In a climate where one may be caught in showers like this (umbrellas were little help) it seems at odds with hospitality to charge a premium price for a drying service. Small complaint, but it annoyed me, none the less.
Because of the experience, I would probably try a different venue, on my next visit to Kuching.

Room Tip: River view, as high up as you can get!
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gmacg63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this review, November 18, 2012
Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuching hotels
0.1 mi away
Hilton Kuching
Hilton Kuching
#3 of 54 in Kuching
4.0 of 5 bubbles 1,456 reviews
0.5 mi away
The Ranee Boutique Suites
0.2 mi away
Riverside Majestic Hotel
Show Prices
Show Prices
Show Prices
0.5 mi away
The Waterfront Hotel
The Waterfront Hotel
#5 of 54 in Kuching
4.0 of 5 bubbles 129 reviews
0.4 mi away
The LimeTree Hotel
The LimeTree Hotel
#2 of 54 in Kuching
4.5 of 5 bubbles 965 reviews
0.2 mi away
Grand Margherita Hotel
Grand Margherita Hotel
#10 of 54 in Kuching
3.5 of 5 bubbles 540 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Kuching

Property: Pullman Kuching
Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuching
#3 Family Hotel in Kuching
#3 Luxury Hotel in Kuching
#3 Business Hotel in Kuching
#5 Romantic Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Official Description (provided by the hotel):
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, ACCOR, TripOnline SA and HotelQuickly so you can book your Pullman Kuching reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing