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“Great choice in Kuching”
Review of Pullman Kuching

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Pullman Kuching
Ranked #7 of 55 Hotels in Kuching
Reviewed November 18, 2012

Clean, spacious hotel in a great location for exploring Sarawak province. Loved the pool area!Tour operator on the ground floor provides plenty of daytrips to the national parks in the area, although we sometimes chose for a normal taxi or bus.

Great spa treatments just outside the hotel at Mirage. I went three times and had several great treatments (Lot 151 section 48 section KTLD, Jalan Padungan Lama).

Excellent food at Life Cafe (108 Jalan Ewe Hai).

  • Stayed: May 2012, traveled as a couple
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Thank yumyum5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 26, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 18, 2012

Had a short 3 day visit to Kuching and stayed at this modern hotel. The room was spacious, staff were friendly and well mannered. The hotel is strategically located to many of kuching's attractive places.

  • Stayed: July 2012, traveled with family
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1  Thank kar2904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 22, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2012

3 night stay at this modern hotel just a few minutes walk from the waterfront. Obtain a taxi voucher just before leaving airport for 26 RM and it's approx a 15 mins journey. Lobby spacious and bright off which are the eating areas and bar facilities. Stayed on the executive higher floor which combined breakfast and cocktails and complimentary drinks throughout the day and evening ( soft drinks complimentary in room fridge but not replaced once consumed) Again, modern decor and lots of glass so the views were excellent. Staff very pleasant and numerous. Room very comfortable with large bathroom. Loved the large walk in shower and quality fittings plus the large bath. Kingsize bed very comfortable and everywhere was kept clean and bright. Absolutely no disturbances and slept so well ( not sure whether there was any other guests on our corridor?!) There was a large sitting area (looked like a smoking room possibly) and a separate computer and printing facility. We enjoyed using the complimentary massage chairs after a day of sightseeing ! The only criticism unfortunately was the quality of the food available. Breakfasts in the lounge were satisfactory but we had to ask for eggs each morning ( not on the Buffett spread and no menu on tables) which is unusual. We did enjoy the peaceful lounge surroundings though. We tried the "Roast and Grill" on Friday evening at Puzzle restraurant but for 89 RM each it didn't live up to expectations. The restraurant unfortunately feels like a cafe/ canteen ( probably due to the choice of flooring being lino) Too few diners to create an atmosphere and too many staff nearly falling over themselves to take our order ( asked by 4 different staff whether we were ready to order?! within a few minutes) The buffets were both inside and outside and choices varied but quality just satisfactory with some items lukewarm not piping hot and desserts warm when should have been more chilled. Provided with warm drinking water during our dessert?! Think more than anything though we just didn't experience that "special going for a meal experience" which we enjoy when on holiday which was a little disappointing. The Kuching waterfront is a few minutes walk away and a pleasant experience during both day and evening. The shopping centre underneath the hotel wasn't anything special and we couldn't find the lifts or escalators from there to the hotel so ended up exiting outside and walking around to the front of the hotel. Taxis plentiful at the front of hotel. If looking for a large shopping complex try the "springs" which is 15 RM taxi ride away. We enjoyed a pleasant stay here but if you are looking for that individual personal touch than possibly not for you but would definitely stay again for a few days R&R..... Thank you.

Room Tip: Executive floor rooms with access to lounge facilities for peace and quiet ....
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  • Stayed: November 2012, traveled as a couple
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1  Thank LindsayCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 18, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

My husband & I & our two young boys (aged 9 & 7 years) had a lovely stay at the Pullman. The room was spacious 7 the bathroom was the icing on the cake! The staff were friendly & hospitable.

The Pullman is strategically located & as such saved us a lot of travel time to most of Kuching's hot spots.

However, the breakfast served was rather disappointing as the hotel did not serve most of the East Malaysian delicacies.Hence, we were quite happy dining out.

Also the room got a little stuffy during the wee hours of the morning, & we wished that the air conditioning worked better!

Overall, it was a pleasant stay & we will definitely return to this hotel should we visit Kuching again!

  • Stayed: November 2012, traveled with family
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Thank Shiv1310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 18, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

Lovely hotel, as it should be, in this class. The staff were extremely friendly and the rooms were a good size. Ours had a view over the river front - great! The attached mall is nothing to shout about, with many units empty and the food outlets either chintzy beyond belief or fast food esque.
Our experience was slightly marred by being charged by the hotel for drying our clothes, after we were caught in a very heavy shower. Although we only wanted our clothes thrown into a tumble dryer, the hotel insisted on charging us, using their laundry 'pressing' charge. In a climate where one may be caught in showers like this (umbrellas were little help) it seems at odds with hospitality to charge a premium price for a drying service. Small complaint, but it annoyed me, none the less.
Because of the experience, I would probably try a different venue, on my next visit to Kuching.

Room Tip: River view, as high up as you can get!
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  • Stayed: November 2012, traveled as a couple
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Thank Gmacg63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 18, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. Rest assured that we will review the shortfall for future improvements.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

  • Stayed: November 2012, traveled on business
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Thank DavidQ2277
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 18, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 15, 2012 via mobile

Better overall value than the Hilton view is nice of the city and river its no close up view of river like the Hilton but it beats Hilton overall the hotel is very new and modern rooms are very nice service is good and the convenience store at the bottom actually sells diet pop which is so hard to come by in kuching lovely bathroom and seperate shower and bath tub nice touch. Very roomy bathroom when u get this room for 227rm including a spectacular buffet breakfast there is no better deal in kuching lots of restaurant in the mall and cafes very convenient parking and in room internet free staff is very friendly .I checked out if Hilton early to move into this hotel which I felt beats it hands down there's even s karaoke studio bar on the property

  • Stayed: October 2012
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Thank sam g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded November 18, 2012

Dear Valued Customer, Warmest Greetings from Pullman Kuching! I thank you for your feedbacks regarding your recent stay with us. I look forward to welcoming you back to Pullman Kuching.

Should you need any further enquiries, do drop an email to me at eric.tan@accor.com.

Best wishes to you!

Regards, Eric Tan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Phone Number:
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Family Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
Price Range: $52 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Official Description (provided by the hotel):
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

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