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Reviewed September 19, 2011

Stayed there last weekend and will definitely go back again. We booked 2 deluxe room but at the eleventh hour, my mother in law refuse to stay with us at the hotel and we have already made full payment for the rooms. We paid a good RM430 for each room and without breakfast. Upon check in, we asked the receptionist if we could trade our 2 rooms in exchange for a room to the club/executives floor. They promised to look into it while we check in to our Deluxe King room in the meantime. We didn't put much hope to it initially. How delighted we were when informed that they will upgrade us to the Junior Suite with 2 complimentary breakfast. However, we are not entitle for the executive privileges. Well, it is our fault and they have all rights to reject our request in the first place. Therefore, we are grateful for the offer. The room was huge with spectacular view of the river. Bathroom were huge too but it doesn't come with a view like the one in Deluxe King.

The hotel is within walking distance to Topspot seafood restaurant. We went to stall 25 as suggested by most travellers but find the place overrated. The baked garlic+butter crayfish was fresh but tasteless. We only enjoy the midin and the sweet and sour chicken. The steam siakap was a little overcooked and the soy sauce lack of taste. We can easily find better seafood in West Malaysia. However, the price was really cheap. Do try out Kim Bay at the mall adjacent to the hotel. They serves good dim sum with suprisingly big portion. We expected bite size egg tarts for the price of RM3.80 for 2 but what we got were 2 regular size egg tart. Same goes with the rest of dimsum. Go try them!

The breakfast spread at Pullman was sufficient, taste wise was so so. Nothing spectacular but they have freshly brewed decaf! That makes my day. The staff at the counter was very pleasant and wears a smile all the time as well as the staff at pool area. The breakfast staff was very sulky, especially one lady with short hair, I wish she would have come closer to my table so that i could get her name. It was not a sight i would like to wake up to in the morning. However, they were all very friendly towards their white lady colleague whom i suppose is their supervisor. With all the smiles lighting up their faces. How ridiculous if one can do that to fellow to colleagues but not to customer who pay their salaries.

We slept so well, we would want to go back to Pullman for the comfortable bed and very lovely pillows!

  • Stayed: September 2011, traveled with family
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3  Thank TravelLeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded September 20, 2011

Dear Valued Customer,

Warm Greetings from Pullman Kuching!

We are pleased to note that you enjoyed your stay with us. It is great to hear such a wonderful feedback about our rooms and the food. We look forward to seeing you back for your next visit!

Best wishes to you!

Regards,
Eric Tan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2011

A great place for a mini break. The rooms were spacious, clean and well maintained. There is a gym and outdoor pool for use too. There is a shopping centre in the basement with Mango, Zara, Calvin Klein to name but a few. There was also a selection of food places in there too. The cafe in the hotel sells nice cakes and pastries and the bar has a happy hour...! I would recommend this hotel without a doubt ;0) The waterfront is walking distance and it is safe enough to walk around in the evenings.

Room Tip: I chose one on a high floor ;0)
  • Stayed: September 2011, traveled with friends
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Thank TravellingNessy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded September 20, 2011

Dear Valued Customer,

Warm Greetings from Pullman Kuching!

Thank you for your review regarding your stay in Pullman Kuching. It is always a pleasure to receive kind feedback. We look forward to welcoming you back to stay with us in the future.

Best wishes to you!

Regards,
Eric Tan

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Reviewed September 17, 2011

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded September 26, 2011

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Reviewed September 16, 2011

This was our second time/year staying at Pullman Kuching. We stayed there last year just because it was new in Kuching. We absolutely love the contemporary design. Clean & crisp! We stayed at the executive level just because you get extra perks - complimentary breakfast, hors d' oeuvres, cocktails and the use of the exec. lounge. It was also quite the view from the 22nd floor lounge. In short, we enjoyed our stay! As long as it's well managed, we definitely will keep on coming back there every year for our family get together.

Room Tip: If you have extra $$$. Go for the executive rooms.
  • Stayed: August 2011, traveled with family
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Thank DayungBidayuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded September 20, 2011

Dear Valued Customer.

Warm Greetings from Pullman Kuching!

Thank you for your kind review regarding your stay in Pullman Kuching. We look forward to welcoming you and your family to come and stay with us again in your next visit!

Best wishes to you!

Regards,
Eric Tan

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Reviewed September 13, 2011

My wife and I stayed at the Pullman in late August 2011 during Ramadan and Hari Raya.
We found the Pullman to be in an excellent location with a great view over the city. Our room was a very good size with a huge bathroom, also with a great view!
The staff were courteous and very responive to any requests we made and the level of housekeeping was very high. We used the gym and pool, both excellent,with really good equipment in the gym.
As we wanted to try as much local food as possible, we did not eat in the restaurants however they looked good and seemed to offer good choices. As it was Ramadan, it was possibly a quieter time than usual around the hotel and Kuching in general, however being on the hill, over the Hills Shopping Mall, the hotel provided easy walking access in all directions and was close to a good evening food market, the Top Spot (?) which had some very good places to eat.
Free internet was also available in the foyer but it was very slow.
Overall, we couldn't fault our stay at the Pullman and would rate it as one of the best value hotels we have stayed in anywhere in SE Asia.
Very strongly recommended to a business or holiday traveller.

Room Tip: Go high, but view to either side would be good.
  • Stayed: September 2011, traveled as a couple
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Thank Fresco09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanKuching, General Manager at Pullman Kuching, responded to this reviewResponded September 22, 2011

Dear Valued Customer,

Warmest Greetings!

Thank you for your kind comment regarding your stay in Pullman Kuching. We are delighted that you enjoyed your stay with us. We very much look forward to welcoming you back again soon.

Have a nice day!

Regards,
Eric Tan

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