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“Pullman Hotel Kuching”
Review of Pullman Kuching

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Pullman Kuching
Ranked #6 of 55 Hotels in Kuching
Reviewed July 30, 2011

We enjoyed our stay at the Pullman, the service was excellant and all staff were very friendly. We only ate 2 meals at the Pullman (so many good restaurants to be found in Kuching) one in the Nu Er Hong Restaurant and a snack by the poolside, the food was very nice and reasonably priced. Transport to and from the Pullman is easy, Taxi's are always available outside and 10 RM will give you transport to any location within the city. However, the Pullman is well situated so walking is no trouble either. We stayed in a room facing the city, river and mountains, the view was stunning and the room extremely compfortable with no outside noise to desturb your sleep and as there is no smoking, the rooms hall and lifts did not have that disgusting stale smoke smell

  • Stayed: July 2011, traveled as a couple
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Thank R0bWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,652 - 1,658 of 2,047 reviews

Reviewed July 29, 2011

  • Stayed: July 2011, traveled as a couple
    • Value
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Thank B747-400
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 29, 2011

I stayed at the Pullman on two separate occasions during a trip to Kuching for a total of 12 nights. Overall I would rate this as a very good hotel - it's certainly a class above any of the other hotels in Kuching. I've also stayed at the Pullman in Bangkok and it's nice to see a consistency in the quality of the hotel across both sites in terms of presentation, service, room quality and food. It definitely reflects positively on the brand and provides confidence when considering another Pullman hotel in the future.

Pros: Lovely and spacious room. Room is well laid out with an excellent bathroom and great view of the river. Excellent Club Lounge. Very nice selection of food at breakfast and food was mostly of a high quality. Generally the service was excellent, although I did come across the odd employee that was less than friendly - in fairness however this only stood out because the vast majority of the staff were exceptionally friendly and helpful.

Cons: We stayed in a Club room on one of the highest floors (I think it may have been the 18th floor but it was 6 months ago so I'm not 100% sure). The room was positioned above the pool area which I initially thought was nice, however when Saturday night came around my view of this room location most certainly changed. For some unfathomable reason, the hotel runs a nightclub every Saturday night and the noise and bass from the music they play basically shakes the entire room and makes sleep impossible. This ridiculous racket continues until sometime around 1 or 2am in the morning. Considering we were located on one of the top floors, I shudder to think what it must have been like for the rooms on the lower floors. The most idiotic part of this is that from what I observed no-one actually bothers turning up to this nightclub, so I can't for the life of me figure out why they persist with this idea. This almost ruined what was otherwise a lovely experience in a very nice hotel.

Room Tip: If booking a Club room make sure you ask for a room one floor below or above the Club Lounge as they...
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  • Stayed: January 2011, traveled with family
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Thank Blankii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

Very nice and new hotel with friendly and efficient staff.
We like that they could organise day trips for you to the National Park or to go see the Orang Outans. Very good selection of restaurants with tasty food. The pool area is pleasant, it could be greener but for a city centre hotel it does the job really well. Did not try teh spa but it looked amazing..slightly pricey though. Room amenities werre amazing too and bed very confortable! Only 10 min from airport was also a plus for us. All in all recommend this hotel it is good value for money.

  • Stayed: July 2011, traveled as a couple
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Thank Elena231183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

hotel with class in the city.
located in the city center. with big swimming pool and an organized class of yoga and other sport activity in the sport center.
and it was just opened few years ago.

we stayed in the executive floor with a connecting room. the room was spacious, around 50-60 square meter

there's a shopping center located in this hotel building. and also a secured parking with auto pay, in case guest are driving a vehicle to check in.

even had a multiple port dock available in room for multimedia connection, usb port and sort.

Room Tip: executive floor's room
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  • Stayed: September 2010, traveled with family
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Thank kartono_huang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

What I like :
a. new and refreshing look and feel
b. spanking new things and room
c. nice art pieces around the hotel
d. nice layout of the room
e. very large bathroom for exercise , bath and wardrobe
f. comfy area within the room
g.access to taxi stands
h. walking distance to tourist areas, river front etc as it is in heart of town


What can be improved:
a. staff attentiveness expecialy night shift
b. bigger tv in the room
c.outlets close early so there is no hangout near hotel except if you walk into Hilton

Room Tip: Use your comoany for the corporate rates if not it be a bit expensive
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  • Stayed: March 2011, traveled on business
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Thank TravellingMalaysian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

I stayed 14 nights in Pullman Kuching for business trip. The rooms and facility of the hotels is ok but the service needs to be improved.

The complimentary 1 hour internet service was always unavaible, each time when i log in and they ask me to subscribe for 24 hours with RM50 charge. I have to call to receiption everyday to ask for free 1 hour access.

The newspaper never reach my room and i have to ask from receiption every morning and remind them to send to my room the next day. Anyway, the newspaper still did not reach me the next day.

The breakfast selection is good and they change a few dishes here and there everyday.

No doubt that the location of the hotel is good and in fact is easy to access and waterfront kuching is just walking distant.

The rate for the hotel is also at the high side. If you are just a traveller and want to save on accomadation, please choose other hotel rather than Pullman

  • Stayed: May 2011, traveled on business
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Thank Tuxannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
Price Range: $43 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Official Description (provided by the hotel):
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak

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