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“Friendly staff, lovely apartment for families”
Review of M Hotels

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M Hotels
Ranked #33 of 55 Hotels in Kuching
cork
Level 4 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Friendly staff, lovely apartment for families”
Reviewed December 15, 2009

listed as 5 star - not really 5 star standard but worth a 4 star rating. Staff in hotel are efficient & friendly.
Lobby is small but OK, has free internet - very handy.

Double Rooms are of good standard & apartment is good size - just nice for family, has kitchen & dining area. Housekeeping standard could be better in terms of cleanliness although housekeeping staff again is efficient in terms of response eg getting baby cot etc.. Maintenance staff is quick to fix a leaking tap as well, very handy.

Breakfast is basic although breakfast room has great view of river and city. If you dont fancy the food, lots of eateries within 3min walk of hotel. In fact the hotel is attached to a shopping centre - not big but has supermarket, some shops and eating places.

Pool, with baby pool, is nice although some areas around the pool need abit of touch up.
Gym looks good.

Location is at the other end of town so not near to major tourist attractions / riverfront but not far by public transport and only 30-40min walk to river front. Hotel is near to a nice park and near to river taxi jetty - can take that to waterfront for about MRY10 one way.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seadragonking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi
Level 5 Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 5, 2009

We stayed at the 360 hotel in Kuching for a week in December 2009 and found it to be an ideal base from which to explore the national parks and attractions of Sarawak. Here are some things to note:

* A one room apartment is L shaped and has enough room for 2 extra beds if travelling with children. You don't need to upgrade to a 2 bed apartment if you are on a budget.
* There are free laundry facilities which are very welcome in the Monsoon season but you need to take your own detergent
* There is a shopping center with resturants attached to the hotel which is useful for buying provisions.
* A taxi ride into town/waterfront cost us 10 ringets each way
* There is a great vegetarian buffet resturant directly opposite the hotel
* The Crown Shopping center, a 5 minute walk from the hotel has several great resturants including a very cheap chinese and a more expensive western style resturant. as well a sushi bar and traditional Malay resturant.
* The breakfast is very disappointing with soggy toast, plastic sausages and overdone eggs. Avoid it and make your own or go to the shopping centre.
* The staff were very helpful if a little overworked.

All in all, although not the Hilton or the Shearaton, and not in the center of the city, we found this a good 3-4* hotel with the essentials for keeping our 4year old and 9 year old happy - Disney channel, free internet and a swimming pool.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank cromerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 30, 2009

Stayed in the apartment unit equipped with kitchen, dining area and the room was spacious. Agreed with most reviewers; facilites, service, rooms are tops. Breakfast varieties were ok though can be improved. Table clearings were slow. Likewise when it comes to replenish food and cutleries. We had to wait for a while for breakfast on our second day. The irony was, the staff were just busy chatting with each other and having their breakfast at the same time in the kitchen. We were given an access card for lift and room access. You need the card to activate thepower in your room. This was indeed a hassle and my husband had to insist to have an additional access card or else everyone had to stick together with no choice of staying behind. Journey to city centre is RM 10per way and the hotel can call a cab for you. The adjoining shopping centre is small and of not much attraction. The hotel is definitely worth staying in and shuttle to Damai can be arranged through the front desk. It cost RM 10 per adult and RM 5 per child.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabah
1 review
Reviewed October 13, 2009

I went to stay there for 2 nights. The room is spacious, comfortable and clean. worth for its price. The staffs are friendly and provide good services. They tried their best to allow me to check in earlier. However, this hotel only provide 1 access card for 1 room which caused us very inconvenience. You need the card for lift services and access to the shopping mall. This hotel is located near to Kuching town. Overall, this hotel is valuable to stay...

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kewwie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level 5 Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 5, 2009

Large, light, clean room. Nice feel to it. Great views from 6th floor (has 18 floors) Plasma TV, comfy bed. Book direct to hotel. Ask for courtesy bus to take you to airport - only 6 ringgit. the Crowne centre across the road has some nicer looking restaurants. Breakfast pretty basic - great if you like curry and dried anchioves. Not much fruit, but great coffee. Location is 15 min walk to centre. But there's a bar on the way which does a good guiness. So, in summary, good value, and no fag stink despite not being given a n/s room. Enjoy.

  • Stayed October 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petrusc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 18, 2009

I stayed in this hotel during the Rainforest World Music fes. It was kinda last minute booking and most of the hotels in the city were fully booked.
I was pleasantly surprised! The hotel has nice clean rooms with comfortable beds and a friendly concierge to greet you. The room has internet access and a flat screen tv. Although located slightly further away from the city, the hotel provides coaches to tourist attractions if there is a group. If you rent a car, there is a basement carpark which is quite deserted and I'd encourage you to park at the public carpark in front of the hotel.
It also has a small shopping mall next to it but not much shopping can be done there. Opposite it, there is a famous Chicken-rice shop which is usually pack during lunch hours.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinosgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 15, 2009

Truly excellent, comfortable 2-bedroom apartments. Well-furnished, modern rooms with city views. Big enough to swing a crocodile in. We loved this place!

The first reviewer failed to look around and therefore missed the best point of this place. Sure, there is no room service or flashy restaurant. But the hotel is attached to an entire shopping centre. You don't even need to leave the hotel building to eat. There is a walkway across to the main shopping area in Hock Lee Centre. Firstly, there is a Chinese Malay restaurant called "The Jolly Kitchen". It has tasty, cheap food in a relaxed atmosphere. Or walk a few more steps to a swanky Chinese restaurant. Then head downstairs to a supermarket and load up on beer and soft drink. Great convenience! Just not promoted by the hotel itself. There are also other restaurants nearby.

Horizon Restaurant is on the tenth floor of the 360 Hotel. It serves a buffet breakfast. This includes cereals, juices, toast, and noodles. Plus a few cooked items (changed daily) like sausages or rice. All filling and included in the tariff. Admiring the riverside views are a great way to start the day. Grab a newspaper and relax. You can see all the way to Mount Santubong!

Back to the rooms... Cable internet points in two rooms (free). Free satellite TV channels on a new set. And a properly equipped kitchen that would be handy if you stayed for a few days. Everyday needs like tea and coffee are well met. There is plenty of fridge space for ice, beer, cold drinks and Sarawak layer cakes. Everything works.

Washing machines and dryer are provided free in a laundry room. They even supply washing powder free. Yes! No need to pay for an expensive laundry service.

All these little extras are nice to find. And the room prices are great, anyway.

The hotel is located away from the hustle-and-bustle of the city centre. You can hop in a cab for 10-12 RM and head for the waterfront. Front desk staff were always helpful arranging transport (including shuttle buses). Hard to fault. They were also patient and understanding with our children.

This place is a winner for anyone who likes a bit of living space. Definitely best to book directly via the hotel's website.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wandring1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about M Hotels

Property: M Hotels
Address: Jalan Datuk Abang Abdul Rahim | Hock Lee Centre Hotel Tower, Kuching 93450, Malaysia (Formerly 360 Hotel Urban Resort)
Location: Malaysia > Sarawak > Kuching
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 55 Hotels in Kuching
Price Range (Based on Average Rates): $
Hotel Class:3 star — M Hotels 3*
Number of rooms: 273
Official Description (provided by the hotel):
M Hotels Hock Lee Center located within 5 minutes distance from Kuching's Central Business District and offer the choice Two Towers namely Tower A and Tower B. The Tower A comprises 178 hotel rooms and suites while the Tower B offers 95 rooms and apartments and both tower offering the business and leisure traveler's sheer comfort while visiting the Capital city of Sarawak. Hotel facilities in the hotel include an expanded coffeehouse ( Horizon Cafe), 3 Mid size seminar rooms with seating capacity of 50 to 100 persons and a business center. ... more   less 
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Also Known As:
M Hotels Kuching, Sarawak

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