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“Mony Value” 4 of 5 bubbles
Review of Tune Hotel Waterfront Kuching

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Tune Hotel Waterfront Kuching
Ranked #14 of 55 Hotels in Kuching
Johor Bahru, Malaysia
Level Contributor
2 reviews
“Mony Value”
4 of 5 bubbles Reviewed July 23, 2009

First of all, I walked-in for the rooms..I did not do any booking, so I sort of in luck that day..

The front-desk service was friendly. Warm smiles accompany the whole process. The rooms were explained clearly, including the rates and charges for additional service.

The room, considering it is a new Tune hotel branch, was very clean and equip with the standard Tune Hotel design. If you have been to Tune Hotel before, then you'll know what to expect. The design is modern, with sleek white interior *wall,bed sheet,pillow* and woodsie brown *cabinet,flooring*. The toilet and shower were clean and really nice.

But bear in mind that you pay for what you use. You'll have to pay to upgrade to air condition (ceiling fan will be given for standard price), kettle, iron, tv, towels and toiletries. There were no phone provided but you can use the ones provided at the public area (lift).

The location was not that far from main attraction (main bazaar, Waterfront area). If you want to visit Cultural Village, Orang Utans Park, Bako National Park or Santubong Mountain, you still have to travel more than 30minutes from the city. it is best to travel by local cab or tour company (depends on your methods of traveling). A tour agency was also available at the lobby of the hotel. It is best for you to compare the price first ( I consider it a bit too expensive)

The rooms were not really sound proof. I end up sleeping late because the neighbors next door keep making noise. They were just checked-in so they were really excited about the rooms. Played with the door, kids running and screaming. So it really can get on your nerves. That is the only thing I hate about this hotel and I think they have received a lot of complaints regarding it because the whole Tune Hotels branch provide thin walls.

Overall, I think the hotel offers one of the best solution to those who want to just crash in for the night and leave early in the morning (standard room w/o additional service) and still save some money. It was just what I need during my travel.

  • Stayed July 2009, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JanMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Midlands
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 21, 2009

I stayed for 4 weeks while on attachment at the hospital.

Great location right opposite the Hilton - Waterfront is just across the road, 24 hr restaurant just opposite & shopping malls next door (all 3 had huge sales while I was there even though I never usually shop in malls on holidays!). Also good if you're there in March for the temple parade - it goes right up the road so you see everything up close! Round the back are eating places locals can be found at, cheaper shops, a salon (didn't try it) and a few mins walk away is a road full of Chinese restaurants leading to the Great Cat of Kuching statue (and HSBC bank with cash point!). Amenities in the hotel are 2 free computers connected to internet and travel agent desk inside. Parking is on the street so check charges, though there's a car park round back that's free overnight (not the hotel's).

Some tips on choosing a room - ask for a Hilton facing room (these are a bit bigger and have windows), ask for 2nd or 3rd floor (won't have noise from the Cat City nightclub). They're usually really accomodating - just be nice and you'll reap what you sow! I checked in and out several times and made sure I always got a front room - comfy bed, safe (check there is one and if not ask for one), 2 bedside tables, clothes hanger (ok, only 3 hangers but better than nothing) and small bathroom with rainshower.

Service was a bit slow since you had to sort add-ons but there's sofas so you can take a seat and staff are helpful if you're polite. I had several problems as I stayed just as it was opening & they had teething problems i.e. smell in bathroom, room too small compared to colleague, no hot water - but I just went right back down to reception, told them what the problem was and if they could do anything, and I was moved room immediately with help. They tend to clean floors in rooms everyday but don't necessarily change the sheets - again, just ask at reception if you want it or want the cleaning done again. One night, the receptionist even did it for me since the cleaning staff had gone home!!

Overall, I'd recommend it. Firstly, it gives you the basics - bed and bathroom (remember to take towels or hire one there) in a great location. Second, there are several benefits than close hostels - it's cheaper than many of them, doesn't limit you (i.e. no shoes inside, no food inside) and although it doesn't include breakfast you save more than enough to cover it (we went to the supermarket and got cereal & fruit so we could eat in) and is cleaner from what I experienced (also stayed at one of the hostels for a couple of nights before moving).

The best thing are the staff who are really friendly. I thought they'd be fed up with all the things I kept asking for and things I needed changing, but they sorted out my problems, still always smiled and had a good chat.

  • Stayed April 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Charli83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed May 24, 2009

Hotel was easily accessible by transfer services (MYR 8 pp) available at airport. Check in was rather slow, as the counter was quite understaffed (and also plus the fact every guest was making special requests about what add-ons to purchase). Our room was small and was located on the first floor, but at least it had a window and a view of the Hilton and a little bit of the Sarawak River. Some rooms in the center of the building have no windows whatsoever, while ones on the other side have views not much to speak of (the shoplets they look onto though are a great find, including the Great Onion restaurant offering good and cheap (US$1.50) food). Rooms are apparently cleaned every day, although the staff really just cleared your rubbish, and remade your bed. The floor was not swept again for us - but it's fine. .

Our room had a small fold table, a fan, as well as a high-tech safe. Everything was in good working order, albeit a little minimalistic. It sufficed though. Bathroom had a glass door with a huge decal plastered over a good 70% of it... in effect you could see the feet of the person(s) inside at all times. The door also does not have a lock, nor a catch - it just closes and rests on a piece of rubber - which makes privacy a little wanting in the event you are traveling with a companion you don't know very well (e.g. a classmate etc).

Being close to the Hilton, guests could take advantage of good restaurant deals just a stone's throw away. We went to the steakhouse and had a wonderful time there (although it made us wonder if we should have stayed in Hilton at a premium). But I digress.

All in all, Tune was a good bargain for us. Paying less than 60 MYR a night per room, in a hotel right in the heart of the city among the grand hotels (Hilton, Riverside Majestic and Grand Magharita), it was more than a steal.

  • Stayed May 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Parcheesee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 bubbles Reviewed May 22, 2009

Tune Hotels is located directly in front of the Hilton Hotel at Borneo Road. Check in to the room was breeze & fast. You will need to place a deposit of RM5 for the card key and returned to you when you check out. Opened just a few months, so everything is still new. Room is very small but the bed & pillows were comfortable and come with a ceiling fan. Hot shower is good anytime of the day. However you need to purchase air-condition time limit of 12 or 24 hours, pre-programmed into the card key. Very high tech. Every single minutes and hour usage will be automatically deducted from the overall time you purchased. Because the room is so small with a moving fan directly above the bed, the air-con is actually very cold.
Location wise it is within walking distance to town center (10-15 minutes), water front (across the main road) & shopping complexes (around the right hand corner - Parkson). For seafood, the Top Foodcourt Center is just walking distance behind the hotel. Turn left when you are out from the hotel main door. Walk up hill and when you reach the traffic light, go left again. Walk for about 100m or so across the road at your right hand side (another traffic light infront of a pub). The foodcourt is at 3rd storey car park building. Go for the number #25 stall. Tasty & fresh seafood and reasonable priced.

  • Stayed May 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Magte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed May 20, 2009

Like the location, at Kuching City centre, near to everywhere. However, need to be careful if going out at night, it's located nearby a few pubs and thus can be very dangerous for single ladies. Heard from taxi driver there are snatchers around that area.
Room wise, couldn't expect much for the price paid. Room is clean but small.
Staff was not too friendly and not approachable.

  • Stayed May 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank BoonBoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed May 16, 2009

Great location, its close to the waterfront and has a Giant Supermarket nearby to stock up. Rooms are clean, but are very small (as expected). But be warned do not stay on a weekend - you will be forced to endure the noisy nightclub that shares the building. We were on the second floor, some distance away, and could hear & feel the music even with the fan full force & air conditioner on. In fact it barely makes a dent in the continuous noise. According to the staff the music stops about 3am. I'm up writing this as I cannot sleep due to noise. Its just not acceptable to have as much noise affect so many guests. Please do not stay at this place on a weekend, you will regret it. Find elsewhere. If anyone from Tune is reading this, shift the nightclub, buy it out or something - it will kill your business once word gets out. I only hope someone else is spared - avoid this place like the plague on the weekends!!

  • Stayed May 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Natt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kuching hotels

Msia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 30, 2009

Location: Very strategic. In the middle of the town and right opposite of Hilton.

Security: I have seen 1-2 guard constantly walking around the lobby. We need to use Access Card to open the main door after midnight (12pm??not very sure) I went out at 4am and there is a staff at the counter too.

Shower: This is one of their proud facility & it work well...It uses those big round shower tap. It uses centralised water heater.

Air-Con: I bought 36 hours for 3 night stay. Eventually i have balance of 8 hours unused. I have to switch it off cos it very cold at night. I think it is using 1.5hp York air-con. The problem is that the room is too small and air-con seems to keep blowing directly to my face. Try to adjust the direction but still the same. So i gotta switch off or sometimes adjust to 24 celcius.

Bed: Solid & firm. Unlike those cheap skate 3 star hotel which is full of spring and give u a backache after a night sleep. I don't like the bedsheet as it is quite rough.

Cleanliness: It is brand new and everything are clean.

Lighting: The whole hotel is very bright. The room have a yellow dim light and also a bright white light. I have a big window but no nice view as mine is facing the back. I believe if u can get those facing the front will be so much better as you can see the Hilton Hotel.

Internet: They provide free internet access using their own computer. You have to buy credit if you need wi-fi facility for your own notebook. Speed is ok.

Transport & Local Trip: There is a 'Golden Tour Travel agency' within the Tune Hotel. Very friendly local Sarawakian. They provide transport between airport & hotel that cost only RM8 per pax. Have some local trip too.

Price: I paid online RM250 for 3 night. When i check with them at the hotel, the price is almost the same. I booked 2 weeks in advance and i think i did not get the best rates. Their online booking is not as transparent as Airasia also.

Lobby: Nice and clean with PC for your usage.

TV: My room don't have one. I am not sure whether i should be getting one. It is not stated online.

Safe: Mine not working due to some low power issues. I did not contact hotel cos i don't use it.


WHAT I DON'T LIKE:
1) I stayed at the 3rd floor. It is noisy at night cos the corridor is not carpeted and i think the neighbour also inconsiderate by making a lot of noise banging the door too. It is worst if you are at the staying at ground floor & 1st floor adjacent to the pub named "Cat City".

2) There are no hotel phone in the room. There is 1 near the lift of every floor. So need to walk out to ask anything...else call them using handphone.

3) Check out at 10am. Quite rush. Luckily Tune provide luggage safekeeping service at RM1/piece. No time limit on this.

4) It is noisy at around 930am-10am due to guest checking out and room service cleaning up the room.

5) There is only 3 hanger for you. They don't even provide cabinet.

  • Stayed March 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank jimmyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Waterfront Kuching

Property: Tune Hotel Waterfront Kuching
Address: Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kuching
#4 Family Hotel in Kuching
#4 Business Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Waterfront Kuching 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels branded select-service hotels.The Waterfront Kuching hotel features 135 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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Also Known As:
Tune Hotels .Com Waterfront Kuching Hotel Kuching
Tune Hotel Waterfront Kuching Sarawak

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