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“Most excellent location. Very central. Walking distance to lots of f&b outlets.”

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Tune Hotel Waterfront Kuching
Ranked #15 of 54 Hotels in Kuching
Kuala Lumpur
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Most excellent location. Very central. Walking distance to lots of f&b outlets.”
Reviewed May 20, 2013

It was a feel good experience staying at Tune Kuching. Location was very central. Close to everything, TopSpot seafood was just behind the block. Chong Choon cafe with famous Sarawak laksa was within walking distance, shortcut thru Parksons. Carpenter St is also within 10 minutes walk. Great food n coffee can be found there. Sarawak river cruise jetty is 5 minutes walk away. Get your 50 % discount cruise voucher from the reception at Tune!

Room Tip: Talk to Ms.Nani at the reception. Rooms facing the Hilton have a better view.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KualaLumpurTerence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, June 6, 2013
Dear Guest,

Thanks for the review.

We pride ourselves on the comfort, cleanliness and customer service. There is something for everyone and we are pleased to hear that we have fulfilled our promise in the case of your stay.

As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

It's pleasure to have guests return with great feedback like yours, and we are happy to have made your stay a pleasant one.
See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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510 reviews from our community

Traveler rating
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    34
    25
See reviews for
97
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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  • Czech first
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English first
Level Contributor
6 reviews
4 hotel reviews
Reviewed May 14, 2013 via mobile

nearby to all the best downtown Kuching has to offer..food centre(top spot is a must.ask anyone)Kuching museum(shortwalk),waterfront,sampan crossing to orchid garden(amazingly array of orchids.bring camera)shops including the new merdeka plaza shopping mall (walking distance).must try local dishes.kolo mee.sarawak laksa.and tune hotel outstanding staff to help you have the best stay in kuching at affordable prices only tune hotels can offer!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Basilchung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, June 6, 2013
Thanks for the review.

We pride ourselves on the comfort, cleanliness and customer service and we are pleased to hear that we have fulfilled our promise in the case of your stay.

Great to see you enjoyed your stay and that the staff looked after you throughout your stay. I have passed your comments onto the team this morning, who I know will appreciate them

Going forward, we hope that you'll continue to look out for us in planning your future stays, and we in return, hope to continuously 'wow" your expectations in future.

Have a pleasant day.

Rgds,
De Silva-Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
Reviewed May 13, 2013

Clean, comfortable and located in middle of the town and shopping complexs.For the first timer, guest might having little bit problem with the Tune Hotel system, but for the second time and so on, no problem arise and you will feel that Tune Hotel actually offer you 1 star hotel like 4 star hotel.

Room Tip: any room also good.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RuzzimMajid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2013

helpful and courteous staff, near to bus stops going to bako, jetty to petra jaya and riverside shopping mall... also provide shuttle van from kuching international airport (rm9.90) The location is good and cosy place to stay in kuching!

Room Tip: prefer more room for single bed
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshikinAmeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, June 6, 2013
Hi There,

Thanks for staying with us. and for the review.

We put a lot of emphasis on ensuring that out hotel is functional and that, guests enjoy soothingly powerful shower for a relaxing treat.

Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kualal Lumpur, Malaysia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 8, 2013

I booked online and the price was very attractive but it was not mention anywhere that it was a room without windows. I enquire at the reception and request for a change but was told that I need to pay extra and the total would be equivalent to a 4 star hotel cost. I decided against it and stayed at the room without window. What a disappointment. Bad experience as they should inform during booking that it was a room without windows.

Room Tip: Beware of room without windos.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SyedOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, June 6, 2013
Dear Guest,

Thanks for the review.

Thanks for your appraisal about our hotel.

We have rooms with and without windows across all our properties. However there isn't a pre-booking option on this, you will have to requests this at the front-desk and it will be allocated should there be one available.

We regret that this has caused some inconveniences, thank you for taking the time to post your comments on Trip advisor.

We certainly look forward to welcoming you back soon.

Regards,
Sharon-Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kuching hotels

Sri Kembangan, Malaysia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 7, 2013

Stay in tune hotel that time, just bought 24 hour air-con, but never use it. because without turning the air-con also have cool air. Overall given to this hotel is good except house keeping on morning time very noisy, because the floor is make from wood, and outside corridor are keeping those blanket, cant even have a good sleep at all. not on a very nice view cause opposite is a shop lot too.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HuatSiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, June 6, 2013
Hi There,

Thank you for your review.

Please accept our sincerest apologies since we missed the mark during your stay.

This feedback has been wired to the housekeeping team for immediate attention.

In any case we apologize sincerely for this unpleasantness marring your stay - thank you once again for highlighting the matter to us for our action.

We hope that we will have the sincere pleasure of welcoming you back soon

Regards,
Sharon-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pontianak, Kalimantan Barat, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 29, 2013

Waterfront located, right in front of Hilton Hotel.
Room was small & basic. Fan & AC for option (kinda weird seeing a fan in a AC-ed room). At first, it seemed clean. After a while, our feet got dirty because of the floor & later I can see someone else's hair in our shower cubicle. The washtafel was clogged.
Basic amenities.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meilinda_Girsang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, May 9, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment. It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices.

Our hotels are always located centrally, all at extremely affordable prices. We pride ourselves for offering competitive rates and the flexibility to tailor your stay according to budget.

We are disappointed to read about your experience and apologize that we fell short of your expectations.

We have always endeavoured our best in ensuring our rooms are clean and functional; unfortunately though, not this time around. I sincerely apologize for that.

We hope to provide you the very best of our hospitality the next time you come by.

Thank you once again for bringing this matter to us for our action.

Regards,
Sharon-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Waterfront Kuching

Property: Tune Hotel Waterfront Kuching
Address: Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kuching
#4 Business Hotel in Kuching
#4 Family Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Waterfront Kuching 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels branded select-service hotels.The Waterfront Kuching hotel features 135 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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Also Known As:
Tune Hotels .Com Waterfront Kuching Hotel Kuching
Tune Hotel Waterfront Kuching Sarawak

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