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“comfort and money's worth at the hotspot...definltey makes it worthwhile!!” 3 of 5 bubbles
Review of Tune Hotel Waterfront Kuching

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Tune Hotel Waterfront Kuching
Ranked #14 of 55 Hotels in Kuching
KL
Level Contributor
312 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“comfort and money's worth at the hotspot...definltey makes it worthwhile!!”
3 of 5 bubbles Reviewed January 29, 2013

stayed at Tune,Kuching for the first time and despite whats written am happy to say for a fraction of what the other luxury hotels charge,this is just way too cheap and money's worth...

..service was excellent and everybody had a smile,we picked Tune Hotels online at the Airasia website as a flight and hotel combo...and definitely have to say i have totally changed my concept and appreciate the value for money Tune has offered us.Firstly Tune is smack at the heart of the city at the Riverside,and Hilton is located just in front,every other mall and plaza including eateries are just nearby at walking distance.so why would you wanna pay for Hilton when Tune is just opposite???The main bazzar is just a 10minutes walk,for some shopping.

The only annnoying thing that got to me,was the bathrooms with no door latch and the gaps that cud give a good view on who is showering or using the toilet.As i had to share the room with my mum,each time my dad or brother came in i had to hope nobody was gonna accidentally open the door on me while showering,so everytime i used the loo i'd have to announce or lock up the main door!!!

my only request is, i would really appreciate of Tune hotels could just do up the bathroom doors and put a latch on them for privacy,that should sort all matters.Other than that front desk was speedy,cheerful and gave a service with a smile,and everybody was soo helpful.

Now this is what we need....a 2 star hotel with a 5 star treatment,keep up the good work folks and please put that latch on the bathroom door,to earn an excellent badge!!!thank you for making our stay pleasant.Despite what others have written by other reviewers,i suppose my message to them is a wee bit of tolerance goes a long way :o) will be back sooon!!

Room Tip: try to pick the rooms facing Hilton,the back view is facing some rundown hostels and shoplots...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank gita73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 6, 2013
Hi,

Thank you for taking time to post a feedback on Trip Advisor following your recent stay.

Compliments are always wonderful; it precisely makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

We are glad in making your stay a pleasant experience.

See you soon.

Rgds,
Sharon De Silva - Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

503 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kuching, Sarawak, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed January 27, 2013

Tune Hotel Kuching are one of the low cost hotel in town but it is totally different with the others. Why? It is because Tune Hotel is located in the middle of Golden Triangle Area in Kuching City. With low budget, you can have star rated facilities.
Tried once and you will come back for it again.

Room Tip: Room 218 are biggest in Level 2
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Isaac L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 6, 2013
Dear Guest,

Thanks for the review .I am happy to know how we have met your requirements perfectly.

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

We are glad in making your stay a pleasant and warmly memorable experience.

See you soon.

Warm Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
galway
Level Contributor
113 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 bubbles Reviewed January 20, 2013

As usual the Tune hotels are basic and the same colour schemes. Hotel linen is clean and room are cleaned daily. Hotel is close to most tourist attractions. Stayed for two days. Good security but not intimidating. Decided on fan room, air con is to noisey.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maiya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 6, 2013
Hello dear guest!

Clean and central. That's our pride

It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments.

We hope to continuously 'wow" your expectations in future.

Have a pleasant day.

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klang, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 19, 2013

Tune hotel is best choice for me with the excellent rate and confortable hotel .. Beside that tune hotel security is very good .. When night need go out and in tune hotel , nid to scan ur key card at lobby door .

Room Tip: Middle of city , about 15-20 to kuching airport .. Around got shopping centre and alot of food
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aliceyinyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 7, 2013
Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Comfortable bed and power shower makes Tune is a charm for the ones looking for good value for money.

Glad that you have enjoyed your stay with us and thank you very much for all your positive comments.

We wish to receive you again amongst us for another amazing experience.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
81 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
2 of 5 bubbles Reviewed January 15, 2013

Located in the heart of Kuching and near the waterfront, Tune Hotel was an ideal place for a short stay. My friend and I decided to book a room after reading the reviews on Tripadvisor. We stayed in Tune Hotel for two days and here's my review:

Room:
- Twin Beds (one pillow for each person)
- Fan / Air-con
- TV
- Bathroom attached
- Cost: RM 92 per night, prices varies based on promotion and the add-on items
Please note: We took the comfort kit which included: 1 towel, 1 small tube of shampoo, 1 soap, TV and air-con for 24 hours. If you do not take this package, then the basic would be two single bed, two pillows and fan.

Location:
- 15 min - 30 min drive from airport, depending on the traffic
- Located directly opposite Hilton hotel
- 3 mins walk to waterfront
- When you arrive at the airport, one of the counters offering car rental has a pickup service for Tune Hotel. Price is RM 10 per person. Just check with the information counter for which car rental counter offering pickup.
- Additionally, if you don't want to use the pick up service, a taxi cost RM 26 from the airport to Tune Hotel

Pros:
- The location is very good, located near the waterfront
- Hotel Staff friendly

Cons:
- Dirty / stained bedsheets
- Toilet unwashed as the previous person did their business and nobody bothered to clean / flush

Additional Info:
- There's a small little restaurant at the ground floor which also sells snacks (you are better off going to the 7-11 up the road)
- There is also a tour counter at the ground floor which offers day packages around Kuching with reasonable prices.
- Do try the Sarawak laksa in Chong Choon Cafe, located 10 mins walking distance from the hotel. Just ask the front desk for directions to the Cafe.

Overall, although it is a budget hotel, the cleanliness is terrible. I would not want to stay in this hotel again.

Room Tip: Choose a room with windows, especially if you are claustrophobic.
See more room tips
  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank hypernut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 7, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Our location is normally a strong positive for our guests. As a limited-service hotel brand we focus on high quality basics, a 5-star bed and hot shower, housed within a clean and secure environment, always located centrally, at extremely affordable prices

Cleanliness has always been a substantial part of our service culture and we regret that it did not meet the standards you have come to expect from us.

I've notified the relevant team to improve on this area.

I do hope you will allow us the occasion to restore your confidence in our hotel and making your stay a pleasant and warmly memorable experience. See you soon

Warm Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kuching hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 12, 2013

For backpacker like me, tune hotel is the best choice. Affordable rate with excellent service and high quality bed. Tune hotel provides a very good security, between 12am-7am, the door in the lobby will automatically closed, and we need to show our key card in order to open the door,so...outsider can't go inside the hotel in the midnight.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FebzHalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, February 7, 2013
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Tune is a charm for the ones looking for good value for money. We take pride in providing the 3c's ; comfort, cleanliness, and convenience. We want our guests to enjoy our 5 star beds, the soothingly powerful shower.

We have always endeavored to provide the best within our service concept and fulfilling our promise of wonderful slumber experience.

Thank you very much for choosing us and we greatly value your continuous support

Warm Regards,
Sharon De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 10, 2013

Stay at Tune Hotel- Kuching (Waterfront)
It is strategically located & economical stay (book ahead during promotion-other wise walk in rate is kind of expensive RM75 for basic room. There are lots of good hotels in the area for RM60-RM80 with TV and aircon and wifi) in Kuching city, Sarawak.
Although breakfast is not inclusive, one can try the many variety stalls just behind the hotel all day. All kinds of shopping is readilly available within short walking distance-From basic 711 to high-end complexs/malls.
Places of tourist attraction are plenty(Tua Pek Kong Temple, Chinese Temples, 7 museums, Dewan Undangan Negaeri, Astana & Fort Margherita-All acoss the Sarawak river with 50sen per trip per person on sampan with life vest.)

Room Tip: Always choose rooms facing the waterfront or you will face the back lanes other wise. Due to new hot...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ChengCheek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Waterfront Kuching

Property: Tune Hotel Waterfront Kuching
Address: Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kuching
#4 Business Hotel in Kuching
#4 Family Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Waterfront Kuching 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels branded select-service hotels.The Waterfront Kuching hotel features 135 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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Also Known As:
Tune Hotels .Com Waterfront Kuching Hotel Kuching
Tune Hotel Waterfront Kuching Sarawak

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