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“Be a local” 4 of 5 stars
Review of Tune Hotel Waterfront Kuching

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Tune Hotel Waterfront Kuching
Ranked #11 of 52 Hotels in Kuching
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Be a local”
4 of 5 stars Reviewed October 15, 2012

Located in front of Hilton hotel, so, you know that it is strategically located. Good restaurants are around and you can find it using Foursquare. A nice spa, Mirage, is also few minutes walking distance. Top Spot Seafood, that is a walking distance as well. Basically, if you want to be a local, just stay here. Enjoy the food.

KL City Guide - klcityguide.my

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mohdrafie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 30, 2012
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Our location is normally a strong positive for our guests, coupled with top of the market customer care, our quality speaks for itself.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
Surabaya, Indonesia
2 reviews
3 of 5 stars Reviewed October 9, 2012

Have good location, clean room, and not expansive. A choice for business trip and short stay. 5 minute walk to waterfront, one of Kuching landmark. 10 minute drive way to cafe, restaurant or food court near to the hotel.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank minagustino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 30, 2012
Dear Guest,

Thanks for the review.

Happy to know how we have met your requirements perfectly and that you had a good slumber experience

Compliments are always wonderful; it makes us motivated to be acknowledged while we take great effort in seeing into each and every need of our guests.

We are glad in making your stay a pleasant and warmly memorable experience.

See you soon.

Warm Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 9, 2012

I booked the room when they have promotion. It was less than RM50 including air-conditioning, towel/basic shower amenities, 1-day TV for my 4 day-visit last week.

Well worth the money!! The size of room is ok for my single room as I could always sit on my bed. The toilet size is considered good enough as well!!

The service is good too! Always greet by the staff~ Only one thing to improve, maybe need to be more equipped with local bus information as I was so surprised that most of the staff are not aware there is actually a bus that goes to Kuching Sentral frequently. :P i know perhaps the locals are not taking public transportation that much but perhaps working in the hospitality industry it's always good to equip a little bit of public transport tip to help travellers like us.. :)

The location is great!! In the middle of the town!! Just 2-minute walk to waterfront and not noisy at all~

The bed is very good for single room!! It has got a queen size bed in it and it is so so good as my size is big!!

Cleanliness is acceptable!

Well worth the money!

Room Tip: Single is very very good!! I notice that double room for Tune Hotel always have toilet door facing t...
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BooNMiNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 30, 2012
Dear Guest,

Thanks for the review.

We pride ourselves on the comfort, cleanliness and customer service and we are pleased to hear that we have fulfilled our promise in the case of your stay.

Going forward, we hope that you'll continue to look out for us in planning your future stays, and we in return, hope to continuously 'wow" your expectations in future.

Have a pleasant day.

Rgds,
De Silva-Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 9, 2012

We were very upset when we checked in to learn that our room did not have any windows becasue we got the two twin beds. The point of staying at the Tune was that it was on the waterfront and we wanted a water view. The hotel should let people know there are no windows for the twin bed rooms. The desk clerk would not let us switch because we reserved the room on line. We also signed up for the package with A/C/tv/towel/wi-fi. However,wi-fi is only for one device. You should tell people up front on the website is that the wi-fi fee covers only one device. If we knew this we would not have stayed. Very budget hotel one towel per person. No wash cloth either.

Room Tip: If you want a room with a view get a double bed.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
Helpful?
1 Thank roamingrobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 30, 2012
Hi There,

Thanks for staying with us. and for the review.

Reviews like yours help us determine our standards and continuously deliver superior service at great value.

Rooms with windows can't be booked online, but you could request for one during check-in. We'll be able to provide one if available.

I have picked up some of the areas that are in need for improvements and we’ll work on ensuring the needful is carried out soon.

We hope to be perfectly equipped in making your stay a pleasant experience the next time you come by.

See you soon.

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 5, 2012 via mobile

Definitely value for money. Nice and clean rooms. I stay at Tunes every time when I am in Kuching, situated conveniently near the Riverfront. Walking distance to most of Kuching town's tourist attraction spots.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank samwch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 30, 2012
Hello dear guest!

Clean and central. That's our pride

It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments.

Please visit our other properties for another amazing experience.

See you soon.

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 2, 2012

Stayed here for one night. Kinda small and claustrophobic for me but value for money nevertheless. But it's just a walking distance to the Waterfront, a place not to be missed. There are a few shopping complex nearby. Since it's located at the Golden Triangle, restaurants are abundant. So you don't have to worry about being hungry.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank pyanbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Waterfront Kuching, responded to this review, October 29, 2012
Hi There,

Thank you for completing a TA Review on your recent visit.

Tune concept rewards guests who plan and book early. Room rates fluctuate based on demand and room availability, you are more likely to find more promo room rates during off peak periods than during peak periods (public holidays, weekends, etc). Tune Hotels is all about – giving you great value, great savings.”

Our room rates are kept competitive; clean comfortable beds, friendly service remains the key in delivering excellent service.

It's equally rewarding when guests are happy and satisfied with their stay. We hope to continuously 'wow" expectations.

We look forward to welcoming you back again and to providing with the very best of our hospitality

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kapit, Sarawak, Malaysia
1 review
5 of 5 stars Reviewed September 25, 2012

What I like the most about Tune Hotel is the uniqueness of it. I don't know what is it but there's something about it that has made me feel great about it. The service; the staffs are great. I will definitely stay there again... and again...

Room Tip: I like room 007, I had stayed there... makes me feel like Mr Bond 007.. hahaha
See more room tips
  • Stayed September 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Azman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Waterfront Kuching

Property: Tune Hotel Waterfront Kuching
Address: Off Jalan Tunku Abdul Rahman Jalan Borneo, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kuching
#4 Family Hotel in Kuching
#4 Business Hotel in Kuching
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Waterfront Kuching 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Get a 5-star sleeping experience at a 1-star price with Tune Hotels branded select-service hotels.The Waterfront Kuching hotel features 135 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more   less 
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Also Known As:
Tune Hotels .Com Waterfront Kuching Hotel Kuching
Tune Hotel Waterfront Kuching Sarawak

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