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“Does not belong to the hotelchain Shangri-La !”

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Hotel Shangri-La Kota Kinabalu
Ranked #15 of 92 Hotels in Kota Kinabalu
Reviewed April 23, 2012

be careful as there are 2 Shangri-La hotels in Kinabalu. The Shangri-la resort which is located approx. 30 mins. outside and the one downtown for which I am writing this review which does not belong to THE hotelchain (we got this information at the hotel).

It is a 2* hotel located very central. you just have to cross a main road to reach the city centre. Even though crossing this road is very difficult as there is a roundabout circulation directly after the hotel, so the traffic never stops and most of the car drivers do not care about tourists standing on the street. So use caution!

Our room was very nice, good size and clean. Staff were very friendly and helpful.

Breakfast was great.

  • Stayed: March 2012, traveled as a couple
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Thank Lana0273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (463)
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271 - 277 of 463 reviews

Reviewed April 11, 2012

Thank goodness we were only here for one night!

The rooms themselves were comfortable. But after a whole afternoon of travelling from Lahad Datu all I wanted was a nice hot shower....what I got was lukewarm! One of the coffee cups needed to be thrown out it just looked dirty and nasty.

They had a wonderful dessert menu in the room but absolutely nothing in the kitchen! Gone were our ideas of chocolate sundaes and ice-cream sandwiches. We ended up with just ice-cream. The food was ok but nothing special.

The staff were helpful, the room was clean and the beds were comfortable.

  • Stayed: April 2012, traveled with family
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1  Thank Miss_El_QLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

We stayed there on three separate nights as part of a tour package and liked it each time. Clean rooms and bathrooms (with reliable hot water), friendly service (even from the bell-hop who looked like he needed lots more sleep) and good food. Its also close to a decent local cafe (on a corner next to KFC). True, you could hear traffic in the morning on floor 9 at the front, but it wasn't loud enough to disturb us. The room we had at the back was quieter. We would stay there again.

Room Tip: Quieter rooms are on upper levels at the back
  • Stayed: March 2012, traveled as a couple
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Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

Stayed here as a part of a Borneo tour package. This was by far the worst place we stayed, thankfully it was only for a couple of nights. The hotel is located next to a busy road that you need to cross to get into town, this can be challenging at peak times.

The room decor is dated and they are not that clean. When I checked in a cigar but was floating in the toilet, the room smelt of stale smoke. Despite requesting a non smoking room, we were obviously on a smoking floor.

I would certainly not stay here again.

  • Stayed: August 2011
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1  Thank jimboe89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2012

We stayed here after 3 superb nights in KL. We can't knock the cleanliness of the rooms, the size of the rooms or the location. The staff however are not overly friendly, the bar was never manned and had a very limited choice of drinks, canned beer and wine only. I think we may be being too picky, but it just had a cold clinical atmosphere. Some great sea food restaurants close by. 2 nights was enough here though.

  • Stayed: January 2012, traveled as a couple
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Thank 1962couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

We enjoyed our stay at this hotel. Lot of good restaurants were available nearby. Sunday market is also walkable. Good breakfast and swimming pool. Love to stay again

  • Stayed: April 2011
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2  Thank msrinivas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2012

After 2d1n in the mountain, to be back in the city is a kind of feeling that undefinable.

The hotel is not great compare to many other availabled, but for the $$ we paid is good enough to give a 4 star. And it has wifi available all floors.

Walking distance to the seafood paradise, shopping malls and local market. We have BBQ seafood for local price in the local market, taste good!

An issue, we have to cross a busy road to go shopping or eating, and it is danger with small children.

When we walking back to hotel late at night, it a little too dark for single or ladies traveller. If I am with my family or children, I will not stay at the hotel. Rather spend a little more $$ for safety.

The breakfast is normal, others foods price as like any hotel. So, it better to eat out.

To stay cheap, it a great place. Walking distance to all tourist places.

  • Stayed: March 2011
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Thank CPTanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Shangri-La Kota Kinabalu

Address: Hotel Shangri-La 75 Lorong Bandaran Berjaya, Kota Kinabalu 88000, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #15 of 92 Hotels in Kota Kinabalu
Price Range: $41 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Shangri-La Kota Kinabalu 3*
Number of rooms: 121
Official Description (provided by the hotel):
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. ... more   less 
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Also Known As:
Hotel Shangri-La Kota Kinabalu Sabah

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