I stayed here with my mum, aunt, cousins, and grandparents for one night in June. We booked two rooms through hotels.com and instantly checked in.
The rooms were spacious although for the price we paid, we did not get any windows. The service was certainly wonderful as they tried their best to accommodate to our requests. Although we requested a non-smoking room, we were given a smoking room, probably due to their lack of space. They were very helpful in spraying the room and trying to get rid of the odour.
I have stayed in many hotels in Kota Kinabalu as I visit my family there twice a year. The hotel's location is great as it is in the city centre and close to all the attractions and food places. There is a convenience store nearby for all your late night needs and the nearby supermarket has all the supplies a traveller needs during his stay.
We were only able to stay one night as they were fully booked out, otherwise we would have definitely stayed longer.More