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“What a joke”
Review of Usukan Cove Lodge

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Usukan Cove Lodge
Reviewed May 9, 2013

We tried to book this lodge the day before, the person whom answered the phone told us to ring someone else, who in turn told us he was unale to help us. Eventually we managed to book two rooms.
We arrived as planned the next day, the view was great, but the service was bad, they denied thtat we had a booking, one person said hey had rooms and then some else said they didn't. They eventually conceded and said they had two rooms and wanted to charge us 300 RM. This is what you get for your money, a room with double bed, air conditioning. The toilets and showers are in another block completely, there was no running water, toilets were not Working, dirty and none of the water heaters where working. When we complained the manager became very annoyed, we eventually left with a full refund. My advice steer clear of this place.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 - 41 of 41 reviews

Reviewed April 19, 2013

We stayed here for 1 night, just a stop over after being at the Tip of Borneo because we were getting the boat to Mantanani the next morning, which leaves from the Kuala Abai jetty just a few minutes from Usukan Cove Lodge. One night was enough.

Despite ringing ahead the day before, when we arrived they were surprised to see us, and we had to wait while they made a room up for us.

First impressions....the place was deserted. There were a few people on the beach, but once they had left in the afternoon (I assume they were locals or day trippers) we were the only guests and the staff outnumbered us by about 3:1. They were all friendly but there was clearly not much for them to do so they were all sat around.

There is a large dining area with indoor games, and free tea and coffee available all day. Dinner and breakfast are included. The cost was RM98 for adults and RM75 for my 7 year old son.
Our room was basic but was large and clean with aircon.
The seperate toilet block needed some attention. I tried 3 shower cubicles before I found one that a)had a shower head b)locked and c)had hooks to hang my clothes on….but even that shower was little more than a pathetic dribble- I would have been better off using the cold shower on the beach. The tap in the bathroom was also little more than a dribble.
I can understand that money might not be available for renovations if they don't get many guests, but then again facilities like that are not going to encourage many guests!

The beach was small…not a problem in itself, but there was lots of rubbish, leaves and driftwood around, and there didn't seem to be any effort made to make it a nicer place to sit. We had hoped to snorkel but the sea was too cloudy- I could barely see my hand in front of my face. We initially thought this was due to run off from the land, or from a river, until we saw a sanitary towel floating around and then we weren't so sure, so made a hasty exit from the sea.
There are kayaks available for guests to use (included in the cost) but to be honest after that we didn't want to go in the water at all.

We had a very pleasant surprise when it came to dinner time however….we were given a feast! It was a huge meal, with 4 different dishes including freshly caught fish, a jug of juice and followed by a large plate of fruit. Breakfast was also good with toast followed by omelette, beans and salad vegetables.

In conclusion….the meal was great but for the standard of the rest of the place it was way overpriced. I wouldn't go back.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank gillydaydream1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013 via mobile

So 98rm per person which includes breakfast and supper. Both meals are good quality and enough quantity. Free tea/coffee/water.

Rooms are an okay size and for the money/location kind of what you'd expect. No frills but do the job. Could of been cleaner, like many lower priced hotels. Air con worked well.

Beach is nice if a bit small. Okay for swimming and free use of canoes! Beautiful views and sunsets.

The shower/toilet block is okay. Clean and functional.

The staff are lovely and very friendly. I believe they can organise fishing and snorkelling trips too.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank bertpalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Usukan Cove Lodge

Address: Teluk Usukan, Kampung Kuala Abai, Kota Kinabalu 89158, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
Ranked #16 of 105 Specialty Lodging in Kota Kinabalu
Price Range: $53 - $72 (Based on Average Rates for a Standard Room)
Number of rooms: 16
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Also Known As:
Usukan Cove Lodge Kota Kinabalu, Sabah

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