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“Fully recommended - best service ever!” 5 of 5 bubbles
Review of Hyatt Regency Kinabalu

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Hyatt Regency Kinabalu
Ranked #3 of 91 Hotels in Kota Kinabalu
Certificate of Excellence
Nairobi, Kenya
Level Contributor
352 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Fully recommended – best service ever!”
5 of 5 bubbles Reviewed April 17, 2011

While the hotel may not be very appealing from the outside it is perfectly located at the KK seafront. However, what makes this hotel really special is its impeccable service. From the bell boy to the receptionist, from the room service to the concierge: the staff is extremely well trained, helpful, friendly and so courteous that it really surprised us. We do travel a lot and have stayed in countless hotels but the service in the Hyatt has really exceeded our expectations and easily matches a 5 star ++ hotel.

The rooms are refurbished, have a modern and comfortable design and are spotless clean. We even got an upgrade. Value for money – no doubt about that. Room service dining is also very good! Fully recommended – best service ever!

Room Tip: sea view deluxe is best!
See more room tips
  • Stayed April 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Barnskybeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,304 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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  • Any
English first
Leeds
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 14, 2011

We were originally booked into the Tuaran Beach but didnt even check in after seeing how tired and deserted it was. Instead had a happy 6 days in 5 star luxury in the Hyatt - a great hotel and a great location in Kota Kinabalu. Huge rooms with newly refurbished bathrooms - lovely staff and the food was good too. Prices for drinks a bit high but worth it! It was a real oasis of calm in KK
Highly recommended.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank supergrannyLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, Dorset, England
Level Contributor
341 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
5 of 5 bubbles Reviewed April 3, 2011

We had a two night stay here in a seaview room. It was very comfortable with a swish marble open plan sink area, a great bed, quality linens, and a big walk in shower. The food was good in the downstairs cafe and also in the main restaurant. All the staff were helpful and friendly. We would recommend this hotel to anyone wishing to have a great place to stay in easy reach of everything in KK.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Coolkoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed March 31, 2011

Our main aim in Kota Kinabalu was to organise the climbing Mount Kinabalu. After months of trying to book in advance we eventually decided to book when we got there, only to be told there was a ten day wait. As this didn't fit into our schedule we were left with some spare cash and a few days in KK to kill. That's when we booked ourselves into the Hyatt!

After a couple of months of low cost accommodation, our seaview room was an absolute treat! The bed was gorgeously comfy and the shower was powerful and just generally amazing. We loved the open style bathroom suite as well as the complimentary robes. As we always got rain in the afternoon it was nice to just relax in our lovely big room and watch cheap DVDs on the 42" plasma screen. Tough life hey!

We didn't eat or drink at the hotel as it was a bit pricey for us. We'd been having curries and soft drinks in the Kedai Kopis, for less than you paid here for a small bottle of Evian. It all looked very nice though from what we saw!

Location wise the hotel is pretty good. You'll get amazing views of the sunset over the bay, and you're within a few minutes walk of several shopping centres. If you're adventurous I'd recommend going to the nearby Filipino Market at night for the fish BBQ! You eat with your hands, it's chaos, but it's yummy and cheap!

To summarise, I'd recommend a stay at this hotel to anyone who wants to treat themselves to a little luxury. It was definitely the best sleep we've had since our trip to Asia began!

  • Stayed February 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Grassy_Lemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed March 28, 2011

We stayed for two nights. The rooms were clean and comfortable and appeared to be recently refurbished. The service was welcoming and friendly. The breakfast buffet was extensive and good. We would certainly stay there again

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sejlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 21, 2011

We stayed for three nights at the Hyatt Regency. All the rooms have been recently renovated and are very comfortable. The Hotel is located within minutes walking of the harbour and markets and three excellent shopping centres. It is also within minutes from the jetty which can take you across to one of the many islands for swimming and snorkelling.

We upgraded to the Club Regency which was well worth the money. The Club includes an excellent breakfast, all day refreshments and an evening happy hour from 5pm - 7pm which includes an excellent and plentiful supper and good wines, beers and a reasonable range of spirits.

The staff were wonderful, helpful, friendly and accommodating. We used room service one morning for breakfast and it was served promptly at 4.30am before we had to catch a plane.

Whilst some acquaintances of ours stayed at one of the more popular resorts, this place is so close to everything I would hesitate to stay anywhere else.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ippigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 17, 2011

I stayed at the Hyatt Regency on a work trip with 15 of my colleagues. The location was fantastic, everything was within walking distance and the rooms were beautiful. I'd recommend upgrading to the Seaview Room as the views out to the islands are fantastic.
The staff were lovely and the buffet breakfast had everything you could ask for.
The only downside was that smoking was allowed in the restaurant, however this is the norm in Malaysia so we just had to deal with it!

  • Stayed March 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cat-aaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kinabalu

Property: Hyatt Regency Kinabalu
Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kota Kinabalu
#1 Business Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Official Description (provided by the hotel):
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 
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Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah

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