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Shangri-La's Tanjung Aru Resort & Spa
Ranked #5 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Cheshire
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Come here”
Reviewed May 14, 2013 via mobile

Staying here currently,have only good things to say about this place.great staff ,very clean hotel fantastic rooms and gardens.love the pools,so glad we chose this hotel.dont stay in kk stay here instead it's relaxing clean and beautiful .taxi to kk is only 30 mr

  • Stayed May 2013
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Helpful?
Thank Gooood1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,646 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (785)
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English first
Windsor, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 13, 2013

We stayed at the Tanjung Aru for 3 nights at the beginning of our honeymoon. We arrived in the evening and were immediately offered cooled towels and a cold drink. Our travel agent had booked us a room only, not including breakfast which we had admittedly not realised in the run up to our wedding. The check in staff immediately noticed this and offered us a room upgrade to a suite, including breakfast and access to the Club Lounge for a very modest price and could not have been more helpful.

As it was our honeymoon, they gave us a half bottle of champagne in the room, which we thought was a lovely gesture. The room was clean and huge, with free flowing l'Occitane products and mineral water.

The quality, quantity and variety of the breakfast was excellent. We can't really comment on the quality of the restaurants as we made full use of the complimentary buffet style food and drink in the club lounge! We did have lunch by the pool (again, excellent). My husband used the gym on a few occasions and was extremely impressed by the facilities.

On the morning we left, our pick up was at 5.30 am, before breakfast was served and the staff arranged for us to have a take away breakfast which was very welcome at that early hour.

This was a fantastic place to relax after the extremely hectic run up to our wedding. We would highly recommend it as a first stop to anyone landing in KK.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank rdr30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 12, 2013

Spacious room, excellent view to sunset, full of water facilities including infinite pool, water aerobics, spa, sunset bar, water fun facilities, water sports such as banana boat, jet sli, etc. Variety of food in buffet breakfast, good room service, high speed internet, etc.

Downside is they do not offer shuttle service to town center and it takes RM30 for each taxi ride.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank psyclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 12, 2013

we stayed there for a few nights and found the stay enjoyable. the room is clean and good with free wifi as well as balcony. the restaurants in the hotel are decent- even the buffet. the pool is alright. the hotel carries speed boat services out to five islands in the national park. i truly have no complaints at all.

however i do think that this hotel is more suitable for families or friends, but not for honeymoon or couples looking for a romantic getaway.

p.s. i didnt go on june 2012, i went before that. but thats the earliest date option available.

  • Stayed June 2012, traveled with family
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Helpful?
Thank lima k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltburn-by-the-Sea
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 11, 2013

We booked into this hotel after touring around Borneo for a few days rest and it was wonderful. The staff couldn't have been more helpful and everything was luxurious. We ate in the buffet and found the choice and quality to be excellent. The pool is amazing and the waiters will bring food and drink to your sun lounger. We could recommend this hotel to anyone.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
323 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed May 11, 2013 via mobile

My wife and I stayed here for seven nights at the start of May. Our Tanjung suite was excellent and we were delighted with the space, facilities and the ocean view. The real bonus for us that came with booking the room type was that the Club Lounge was available to us for the duration of our stay. We took full advantage, breakfasting and having our evening drinks and canapés there every day. Staff here are exceptionally efficient and friendly. What the lounge offers food-wise is excellent also. Indeed you could have a very enjoyable evening meal here, gratis.

This is a very large hotel and has good amenities for adults and children alike. It was maybe a bit too busy for our liking but there is definitely sufficient space to find quiet spots and the Club Lounge, with its outside seating,is a wonderful place to escape to.

I have to be honest and say that we found the two signature restaurants (Chinese & Italian) disappointing. They offer good but not great food. We also found the dress code rules for the Italian somewhat laughable. Having booked to dine there on the last night my wife who was dressed very smartly was asked to change her rafia soled, smart, evening flip-flops. Yet the next diner to arrive was allowed in wearing a 'T' shirt, shorts and pumps, all well worn. Perhaps management would like to comment on this point.

In summary a very good but not great hotel with excellent facilities in a lovely location close to the town.

Tip - pay for a room with 'club lounge' access. Worth the money.

Stayed May 2013, traveled as a couple
Helpful?
1 Thank kempr52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 10, 2013

Shangri - La Tanjung Aru , only 10 mins from Kota Kinabalu International Airport & less than 5 mins from Kota Kinabalu domestic flights"AirAsia" terminal. This is a genuine 5 star resort superb rooms, fantastic food & beverage, very well groomed and friendly staff, the sunset bar is a feature, to sit and have a beer or cocktail and watch the magnificent and famous KK Sunset a sight to see !. Shangri - La Tanjung Aru is situated on a huge property around 48 acres on and facing the Sth China Sea, this resort has all the facilities one would expect at a 5 Star Hotel, including a 9 hole chip & putt miniature golf course. The Resort is approx. 8 Klms from the city center of Kota KInabalu. Simply a must see and stay !! It doesn't get much better than this Hotel / Resort.

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
1 Thank DuncanPGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Property: Shangri-La's Tanjung Aru Resort & Spa
Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Official Description (provided by the hotel):
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 
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Also Known As:
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah

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