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“Nice and Cozy”
Review of The Klagan Hotel

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The Klagan Hotel
Ranked #13 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Penang Island, Malaysia
Level 5 Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice and Cozy”
Reviewed November 15, 2013

This is our 1st visit to The Klagan with zero impression of how it looks like physically. To our surprised, the hotel location was good and the room was excellent indeed!

The front desk personnel were friendly except it tooks so long for them to complete the process.

Breakfast was simple and nice.

The hotel's location is just infront of the Centre Point Mall. Near to Philippine Market and the eating places. Value for money. We will come back.

Room Tip: seaview room will be perfect!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Are-Narz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Petaling Jaya, Malaysia
Level 6 Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 15, 2013

I booked the Atrium Room which was ok. It was spacious and clean. Nice modern feel to it.
Free wifi too.
Unfortunately it didn't have a view of the sea. Window was facing inside the building.

But it is very strategically located in mall and next another 2 more shopping mall and the market. Walking distance to waterfront and free parking too.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayelle8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 11, 2013 via mobile

Book a deluxe king size bed for 3 night with my husband & two children. Huge room and comfortable. Only things is room price too expensive. During my breakfast on the 3rd day one of the lady (sino) make me angry & informed me there is a charges for children below 5 yrs. During my booking & check in we had been confirmed & reconfirmed no charges for children below 5, even we had taken for the 1st two days also free but on the last day come out this, please be standard & state clearly if got charges, we are affort to pay for it. Location ok just next to centre point.

Stayed November 2013, traveled with family
Helpful?
Thank Ho L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korcula Island, Croatia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 5, 2013

I have had the pleasure of staying at many hotels, including several expensive properties and this is without a doubt, the best place that I have ever been. Our room was spacious with a great interior design, amenities and the bathroom was really clean. We spent 5 days, the hotel was beautiful and had a completely different character. Service is WOW really sets themselves apart and the team recovered from a bit of service glitch very well and earned a return trip from us. Now we just have to figure out when we can get back!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WayneT135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 30, 2013

The hotel is nice, with decent room. Stay here only for 1 night, but definetely will come back again. Booked the room through agoda.com
Hotel location is excellent and closed to shopping and restaurants area.
Check in process was quick and you can get free car parking in the shopping mall next to hotel.
Internat was fast, however it will be limited to 2 devices only.
Room was clean and have iron and iron board, however hotels need to check and adjust their AC since the blower sound is quite loud although it was put on the lowest.
Becareful with the steps into the bathroom. It's quite high and few times I trip on it and its quite painful. The big lazy chair, although it's nice, but once you sit on it, it will keep turn, so not really practical.

Room Tip: Book the Deluxe Room, and asked for higher floor, it has better view,
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank razorpey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 16, 2013

Stayed here for 5 nights from 1 - 6 Oct. First impression wasn't great. Arrive late at 8.30pm & they did not prepare non-smoking room for us. Had to wait for another 30-40min for them to clean a room for us. Room had no shower curtain & room safe not working.
Pros: Large spacious room, friendly service staff, Housekeeping quite prompt in responding to requests. Convenient location next to Centrepoint Shopping Centre, nearby to Gaya Street & ferry terminal (abt 15-20 mins walk), seafood restaurants.
Cons: Cleanliness can be improved, staff not very knowledgeable when asked about placesof interest, tours. The hotel sells tour from only one agency and our expenience with it for the Kinabalu Park & Poring Hot Spring tour wasn't good. Also found tour members from other hotels paid lower price for the trip. Breakfast was mediocre.
Tips: Be there on a Sunday to conincide with the interesting Sunday Market at Gaya Street. Seafood restaurants overcharges tourists.

Room Tip: High floor rooms will give you good sea view.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eewhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
Reviewed October 13, 2013

We are very satisfied with the cleanliness of the room, ocean was beautiful. Large bed room, very spacious and comfortable. There are also ready dvd player. But the next night, air conditioning has been drip, call technical workers to repair, the efficiency is very fast. Near the plaza can go shopping, eat. From the airport to the hotel about 15 minutes, very convenient. Hotel front desk staff also provide call taxi services and car rentals.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vonvon_seow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Klagan Hotel

Property: The Klagan Hotel
Address: Ground Floor, Block D - Warisan Square | Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #13 of 92 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Klagan Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more   less 
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Also Known As:
The Klagan Hotel Kota Kinabalu, Sabah

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