I booked this hotel via Agoda.com. When I arrived at the hotel I noticed that the walk-in rate was USD 0.80 (80 cents) more than what I paid and included breakfast. My booking on Agoda did not include breakfast. When I pointed this out the manager and requested that he give me breakfast, he tried to give me a lecture about commissions to Agoda. I stopped him and told him that guests who feel ripped off will be unhappy guests as I was.
Also, it turns out that the hotel is extremely overpriced for the quality of the hotel. You can get the international chain, Le Meridian, next door (with pool, gym, sauna, etc) for just a bit more or similar quality hotels for much less in Kota Kinabalu.
I recommend looking elsewhere.
- Official Description (provided by the hotel):
- THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more less
- Reservation Options:
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- Also Known As:
- The Klagan Hotel Kota Kinabalu, Sabah