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All reviews nice hotel shopping mall swimming pool hotel is located flat screen tv city view deluxe room jesselton point sparks kota gym kk taxis brunei
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Reviewed December 31, 2018 via mobile

I had the opportunity to take my whole family here to Ming Garden for Christmas Brunch 2018. It has been our second time spending Christmas at this wonderful Hotel in Kota Kinabalu. I would like to personally thank all the warm and friendly staff especially Mr Terence Labansing. Our family celebration wouldn't have been smooth without Mr Terence's help, he orchestrated the entire setup so that our Christmas Gathering would turn out to be the highlight of 2018. The food spread fulfilled our every craving and we particularly love how the Santa Clause and Santarina went around serving us Teh Tarim and cookies, it was indeed a lovely touch. To top it off, we even got the opportunity to meet the Executive Chef who made it a point to meet us personally and introduced one of his new pastry menu to us. If you're looking for a great place to spend time with the family, look no further, Ming Garden is definitely the place to be. Thank you warm smiles and excellent service, I'LL BE BACK

Best wishes,
Nico J. Kilroy Augustin
KILROY EMPIRE

Date of stay: December 2018
Trip type: Traveled with family
Thank nicoa534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this reviewResponded February 10, 2019

Dear Nico,

It was a pleasure having you and your family with us and thank you for taking the time to review your family's Christmas dinner experience at Ming Garden Hotel & Residences.

We would like to humbly thank you for the praise and we appreciate all positive comments channeled to us regarding our culinary fares and for awarding extra points to our service-oriented colleague, Mr Terrance Labansing.

Your compliments on our hospitality is more than rewarding and I will surely pass your comments to the rest of our team whom I know for sure would be very honored to be receiving such praise.Thank you once again for your generous review.

We look forward to having the pleasure of welcoming you back again in the future!

With best regards,
Shauntay Dawn
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2018 via mobile

This is one of our family favorite hotel when come to Kota Kinabalu. Our kids enjoy the swimming pool. However during this last visit, the room look run down. If you driving, they have free parking for guest.

They have plenty choice of food for breakfast. Most of Korean tourists stay here, they do serve kimchi to mix with chicken porridge during our stay.

Date of stay: December 2018
Trip type: Traveled with family
Thank AndrewLSa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this reviewResponded February 10, 2019

Dear AndrewLSa,

Greetings from Ming Garden Hotel & Residences!

I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful.

We hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future.

Best regards,
Shauntay Dawn
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2018

Easy Check in and Check out. Free upgrade to the executive floor which was appreciated.. Good breakfast Rooms large and clean.. Only negative a little out of town but Grab Taxis are very quick.
Yes will use again.

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank brendanfms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this reviewResponded February 10, 2019

Dear brendanfms,

It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences.

I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing your experience with us. We look forward to having the pleasure of welcoming you back again in the future.

With best regards,
Shauntay Dawn
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2018

the hotel is located 2 km away from kk center. it is an isolated building and so you have to get transport go to other places . the hotel room is big but is look outdated.and the breakfast is good with a lot of choice.

Date of stay: October 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tangkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this reviewResponded November 22, 2018

Dear Tangki,

Thank you for your review! It is indeed a pleasure having you with us. Please note that for guests' easy travelling, the hotel provides hourly shuttle bus services to and from the city linking to major shopping malls in Kota Kinabalu. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon!

Warm regards,
Shauntay Dawn
Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2018

Ming garden hotel is good with excellent rooms and reasonable price. Breakfast was excellent with wide range of choices and not same every day. Standard coffee is not good but they will provide fresh brewed coffee from the adjacent coffee shop if you ask. There is large pool on level 4.

Room tip: Avoid the room overlooking the pool on level 5-7 as it is rather noisy in the morning.
Date of stay: November 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank FaizalP61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this reviewResponded November 22, 2018

Dear Guest,

It was a pleasure having you with us and thank you for taking the time to review your stay at Ming Garden Hotel & Residences.

I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing your experience with us. We look forward to having the pleasure of welcoming you back again in the future.

Regards,
Shauntay Dawn
Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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