I went to the hotel and staying there on 16th - 19 Nov 2012.My 1st impression was "wow' with such a brand new hotel..even it is quite far from the city and the free shuttle service is offered only until 5 pm..yet i was not complaining at all. On my 2nd day, i couldnt enter my room because the card couldnt be accessed. The reception counter told me that i am supposed to check out on that day.i said " What theeee.."..because i had booked the room for 3 nights via calls.With tired face, i asked them to extend my staying period.I'm so dissapointed.And that nite too, i ordered a Wanton Soup Noodles with a cup of hot milo.And yet, the guest service sent me 2 types of noodles, 1 was Wanton soup Noodles, and the other 1 was Wanton Fried Noodles.Fortunately, they refund my money back coz the Wanton Fried Noodles was not in my order. AND, the last day incident was the most DISAPPOINTING ever when almost all my precious clothes were damaged by the Laundry Service.AND, the staffs admitted that it was their fault for being careless.Definitely, i claimed it as a total damage.The hotel had paid me out by cash due to laundry damage with total cost RM700.00.Based on my experiences, the hotel staffs are not well-trained and not very capable in delivering their services.Double check things will be the "none' things to do.
- Official Description (provided by the hotel):
- Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more less
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- Also Known As:
- Ming Garden Hotel & Residences Kota Kinabalu, Sabah