We stayed one night at the A and J Budget hotel. The room was tiny, dirty, and the wi fi did not work. When we went down in the morning to ask about the wi-fi, the manager offered no solution or assistance to solve the problem. So we went over to the A&J non-budget hotel and there the wi fi was working well. So we went back to ask if we could switch rooms. The manager would not even look up from his paper to speak to us. Finally after a long awkward pause he angrily mumbled "I give you refund." After we packed up or stuff and went down stairs to leave. With out making any eye contact or saying a word he quickly grabbed the money out of the drawer and then slammed it shut and shoved the money at us. My husband and I are not rude people so were are not very accustomed to being treated in such a manner. It was quite shocking and disturbing. He was also very rude to all his employees and it was apparent that they were intimidated and possibly all afraid of him. I would strongly advise against staying at either the A&J Budget hotel or the non budget A&J.
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- Also Known As:
- A & J Budget Hotel Kota Kinabalu, Sabah