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“disappointing”

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Switz Paradise Hotel
Ranked #75 of 92 Hotels in Kota Kinabalu
Reviewed June 11, 2012

Although this hotel was recommended by the Borneo Lonely planet guide, we found the review entirely inaccurate. To begin with, finding the hotel was quite problematic. While the address listed is the Asia City Mall, this mall is officially signed Star City Mall which confused our taxi driver. Furthermore, being dropped off in a parking lot was an inauspicious start to our holiday. While the staff are nice, they are somewhat clueless. When we arrived the hotel was under renovation which we were not made aware of despite having booked the previous week. The room was musty, the spare bed arrived without any sheets, and the room was noticeably dirty with a few flies. There was no shampoo. The rooms are small. The hotel website's pictures are deceiving; the rooms are not as nice as displayed. Overall, the name was a misnomer; the Switz was unfortunately no paradise.

  • Stayed: June 2012, traveled with friends
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2  Thank ashkebash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 53 of 56 reviews

Reviewed April 15, 2012

I took the cheapest price they had. Got room with no windows. Very small. Aircond was not working well. This not cool the room at all but since my friend was sick so he said it was ok since he didn't want the room to be cold after all. There were used towel left! Toilet was ok. Parking was easy. Right in front of hotel in the 3rd floor of the building. So had no problems looking for it. Parking was RM2 per entry for hotel users. Overall if you have car, and on a very tight budget, can stay here.

  • Stayed: April 2012, traveled with friends
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4  Thank Zaffarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2011

We arrived late at night, cab driver had trouble finding the place so dropped us off at the carpark & left. Security showed us to the hotel which is 3rd floor of a carpark??? Never would have found this on our own! One nice guy at reception, checked in & off to our room. Well, had it not been so late we would have walked out. Pretty ordinary overall. Not very clean & a very small room with a cupboard which housed the shower & toilet. Being in the carpark, (very hard to explain) but we had young guys running around, & talking outside the windows the whole night. The lights shone through the windows as the curtains were not the best cover but the noise outside was definitaly the worst. Overall, not a good place, we actually checked out the following morning as certainly not the place for a 5 day stay! Right in the heart of the town, that was the only plus.

  • Stayed: March 2011, traveled as a couple
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7  Thank Glenis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2011

we were planning to stay four nights at this hotel and had booked head and paid. But when we checked in, we found room smells bad because of no window and there are cockroaches inside , we were truely disappointed and told the staff. They give us another room, no cockroach, but still no window. Bad smell inside and air conditioning not working well. Also toilet and shower have some problems. The hotel website says wifi available but actually it is out of work when we were there. We were unhappy about the hotel and want to cancel stay the next day. At first, the hotel staff told us it is non- refundable. We were upset and argued with them . The staff had really bad attitude. Eventually they agree to refund 90% , so we got 10% loss. We moved to another hotel which charge the same money and get much better room condition . We were so regret about it. Don't be fool as it is not like what it named " paradise hotel " !!!

  • Stayed: August 2011, traveled as a couple
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6  Thank phica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2010

- Very good service i've ever seen
- the room is very comfortable, cheap,quiet and much more better than other budget hotel in Kota Kinabalu
- easy to go anywhere, because the location is in the shopping complex
- very good service from the hotel frontdesk and the management
- even the room amenities is more like 5 star services

  • Stayed: July 2010, traveled on business
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4  Thank spermafia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017
Google Translation

  • Stayed: January 2017, traveled as a couple
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Thank Vicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2017
Google Translation

  • Stayed: December 2016, traveled solo
    • Value
    • Location
    • Service
Thank 茉央 小
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Switz Paradise Hotel

Address: 3rd floor Asia City Complex, Kota Kinabalu, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #75 of 92 Hotels in Kota Kinabalu
Price Range: $16 - $24 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Switz Paradise Hotel 2.5*
Number of rooms: 68
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Also Known As:
Switz Paradise Hotel Kota Kinabalu, Sabah

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