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Reviewed September 6, 2011

we were planning to stay four nights at this hotel and had booked head and paid. But when we checked in, we found room smells bad because of no window and there are cockroaches inside , we were truely disappointed and told the staff. They give us another room, no cockroach, but still no window. Bad smell inside and air conditioning not working well. Also toilet and shower have some problems. The hotel website says wifi available but actually it is out of work when we were there. We were unhappy about the hotel and want to cancel stay the next day. At first, the hotel staff told us it is non- refundable. We were upset and argued with them . The staff had really bad attitude. Eventually they agree to refund 90% , so we got 10% loss. We moved to another hotel which charge the same money and get much better room condition . We were so regret about it. Don't be fool as it is not like what it named " paradise hotel " !!!

  • Stayed: August 2011, traveled as a couple
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6  Thank phica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2010

- Very good service i've ever seen
- the room is very comfortable, cheap,quiet and much more better than other budget hotel in Kota Kinabalu
- easy to go anywhere, because the location is in the shopping complex
- very good service from the hotel frontdesk and the management
- even the room amenities is more like 5 star services

  • Stayed: July 2010, traveled on business
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4  Thank spermafia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2018 via mobile
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Stayed: May 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2018
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  • Stayed: January 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017
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  • Stayed: January 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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