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“Highly recommended” 4 of 5 stars
Review of Gaya Centre Hotel

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Gaya Centre Hotel
Ranked #18 of 89 Hotels in Kota Kinabalu
Singapore, Singapore
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Highly recommended”
4 of 5 stars Reviewed May 12, 2013

The hotel is in an excellent location - right in the heart of town. So it is very convenient for eating and shopping and travelling to outlaying areas. It is a new hotel - opened only in 2011. The room is of good size, clean and nice. The air-con and water heater are in good working condition. Breakfast is very good considering that this is a 3-star hotel. Staff are friendly and attentive. Check in and check out were a breeze. My only complain is we were not able to connect to the internet during our stay there. This is an area I hope the hotel will upgrade to provide wifi connection in the rooms.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank 1john316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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546 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth Western Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 8, 2013

My husband and I have just returned from Kota Kinabalu in Sabah. We stayed at the Gaya Centre Hotel which was very central. The staff were excellent, so friendly and helpful. The downside of this hotel was the condition of the carpet in the room. It was very badly stained, as was the upholstery on the furniture. The mould in the shower was also very bad. A little bit of elbow grease would have removed it I`m sure. Breakfast was average, but okay.
Restaurant tip:
The Upperstar cafe across the road from the hotel was very cheap, and very very busy at lunchtime.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank chooky47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

Our first time in Kota kinabalu and chose Gaya Center as our main based hotel for this family holiday trip. Location is very convenient, centralized to, everything and the Suriah Sabah just a few steps away,with a grocery supermarket on the 3rd flr from which you can buy some stuff as gifts or pasalubong. Food is not a problem with various food stalls insidie the mall. Hotel has in room facilities are very good, cleanliness of room superb, size is adequate for us. Checkin and checkout are very smooth despite many guests arrival. Walking distance to almost all interesting places like jesselton, night market restaurant, etc...buffet breakfast is tasty and almost complete variation. Over all we like this Hotel very much,

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank lifad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 6, 2013

Checked into the hotel and was immediately put off by the fact that I could not upgrade my room by paying the price difference of the rooms instead I was told that it was hotel policy to charge a minimum of $150.

Upon checking into my room... Where do I begin??? Horrible, filthy and just down right disappointing. Carpet was filthy to the point where you cannot bear to remove your shoes. The bathroom was ridden with mould. Bed sheets had hair stuck on it. This place is not a hotel and the price that they charge is just unreasonable for what you get.

Oh and you are not given two room cards. For an extra card, you will have to sign for it and if you lose it, they charge you 50 bucks.

Obviously I tried to ask for a refund but to no avail as it was booked through the net.

Do not stay here and avoid being bitterly disappointed. I know my holiday and impression of KK has been tarnished by this failure of an establishment. They should be ashamed of themselves.

  • Stayed May 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Dchin038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kota Kinabalu hotels

Johor Bahru, Malaysia
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 1, 2013

Location : Near the sea, market, good location. RM30 from airport, within 30min drive!
Room : VERY dirty carpet, cup, and tea/coffee container, the room door... should be repainted! The rest is OK! Comfortable bed!
Staff : Friendly, polite, I askes for extra towel, soap, internet cable, they sent over within few minutes.
Breakfast : Good breakfast, GREAT sea view from the dining room!
Remarks : A LOT of Chinese tourist stay in this hotel! The TV is with Taiwanese channel!

Room Tip: Ask for sea view room.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank mengyew8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 26, 2013

We have just returned from a 5 night stay in Kota Kinabalu. The hotel while a little tired aesthetically was clean and safe. All staff provided good and attentive service which made our stay. The room, a deluxe on the 9th floor, while a touch small was in the main clean and the beds comfortable. There was a little mould in the shower alcove but had no impact on our stay. The deluxe room had terrific views of the harbour. The breakfast provided in our package was of good quality,something that couldn't be said for the coffee (that can be subjective argument), and plentiful.

The hotel is what it is a budget hotel in the centre of town ?? that supplies a reasonable sized room at a reasonable cost. If you want luxury pay more money but the location would be difficult to match or beat

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bake50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 22, 2013

We went to KK this month. Me and 3 of my friends, we are four girls. We booked full board package and has choose to stay at GCH. We got 2 rooms for 4 nights in KK. This hotel has a very convenient location, which is surrounded by banks, shops, restaurants. It is just 10 minutes walks to Suria Sabah (Shopping Mall). From here to Mari-Mari cultural village will be around 1 and half hours. There are many fast foods and bakery nearby. Thus there is no problem for food, even there is one 24 hours KFC. Moreover, there are around 20 travel agencies nearby. So, if tourists who did not pre book any tours, do not worry about it, because here you can find so many travel agencies. Even there is one inside the hotel. Also, there are many taxi nearby, if in case the hotel guests wanted to go anywhere, it is very easy to get a taxi here but as usual it is a bit expensive. For example, from the Hotel to Filipino Market, they charge RM 12.
Now, lets talk about the hotel, we got 12th floor and usually the breakfast is at 4th floor from 6am to 10am. The special thing about the restaurant where they serve the breakfast is, the view of the sea. Guests can choose to sit outdoor in order to view the beautiful South China Sea or they can choose indoor as well. For Vegetarians, no worries, the breakfast has salads, fruits, plain porridge, plain vegetable soup and etc. About the rooms, it has almost all kind of amenities, such as iron board, iron, coffee & tea making facilities, hair dyer, safety box and hot water for drink and shower. It is quite comfortable room with bathroom, TV (which has fox movies), 2 single beds, chairs and tables. The service that was provided at the Hotel was great. The Hotel Staff was very friendly with a smile face. Everyday our room was cleaned whenever we hang the signage which was asked the staff to clean. A very good hotel to stay with much facilities. If you have any idea to visit KK, this Hotel can be considered. So, have a pleasant journey to KK :)

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Narmatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaya Centre Hotel

Property: Gaya Centre Hotel
Address: Jalan Tun Fuad Stephens | PO Box 13751, Kota Kinabalu 88843, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #18 of 89 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gaya Centre Hotel 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Gaya Centre Hotel Kota Kinabalu, Sabah

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