Checked into the hotel and was immediately put off by the fact that I could not upgrade my room by paying the price difference of the rooms instead I was told that it was hotel policy to charge a minimum of $150.
Upon checking into my room... Where do I begin??? Horrible, filthy and just down right disappointing. Carpet was filthy to the point where you cannot bear to remove your shoes. The bathroom was ridden with mould. Bed sheets had hair stuck on it. This place is not a hotel and the price that they charge is just unreasonable for what you get.
Oh and you are not given two room cards. For an extra card, you will have to sign for it and if you lose it, they charge you 50 bucks.
Obviously I tried to ask for a refund but to no avail as it was booked through the net.
Do not stay here and avoid being bitterly disappointed. I know my holiday and impression of KK has been tarnished by this failure of an establishment. They should be ashamed of themselves.
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- Also Known As:
- Gaya Centre Hotel Kota Kinabalu, Sabah