we chose a standard room through our travel agency.=( consisting of a queen bedroom ).Upon arrival,we were so shocked to see the size of the room.Its too small for a family of three.You need to get your plain water ( mineral water supply ) from a common area and ironing to be done in a common area as well.The walkway from the front door to the bed is so narrow ( especially if you are big and tall) .In short its too cramp.
We upgraded to a triple room which is the size of your usual hotel( roomy with daily top up of two mineral water bottles ) and personal ironing board and iron( iam a muslim wearing with a hijab therefore iam not comfortable ironing outside by myself) .
The standard of cleanliness is good and the staffs ( from housekeeping to front desk are amazing) .Very efficient indeed. We use the laundry services for few days and we are happy that the clean laundry came back the same day at no extra charge unlike other hotels we have stayed in.( we did not request for same day delivery).
Buffet breakfast was decent,same meal every morning but hey you get what you payright?.If you are keen to try local delicacies ,opposite star city mall, the y have pasar tani( morning market ) every Monday,wednesday and Saturday.Or you can have your breakfast at the nearby stalls which is really cheap ( 7 pieces of banana fritters for one ringgit , 3 big donuts for one ringgit and few other local delicacies such as kuih kuih,coconut rice,yellow rice with dishes.really cheap indeed and halal too.
You can also have your lunch at the starcity mall mixed rice shop which is again halal.If you are a durian lover, you should also try the durian pancake ( you can get it at the very entrance of the star city mall.
overall,we enjoy our stay at cititel express .we will come again in the nearest future ..good location,good value for money and good services from the hotel staffs
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- Also Known As:
- Cititel Express Kota Kinabalu Hotel Kota Kinabalu
- Cititel Express Kota Kinabalu Sabah