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“valuable for backpakers”

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Cititel Express Kota Kinabalu
Ranked #19 of 92 Hotels in Kota Kinabalu
Reviewed May 28, 2014 via mobile

cheap,clean & comfortable for backpakers.the room was fine,quite small & bed is very comfy.this type of room is only for one who didn't care about spaces & maintenance. for the price just don't expect too much of it.

  • Stayed: February 2014
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Thank nedna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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148 - 154 of 537 reviews

Reviewed May 27, 2014

Very blasé staff I must say....good location, tiny rooms if you don't go for the upper floor..no complimentary water other than in the rooms in the upper floor.they did have a water fountain station but it was broken during our entire stay. Clean rooms, good left baggage service. Lastly, don't waste money on the buffet breakfast... It is beyond passable.

Stayed: April 2014, traveled with family
Thank jesha_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2014 via mobile

Located nearby the city centre, there's a lot of food stalls nearby. If you're on Halal foods, there's also some nearby.

We stayed for 1 night in the double-single bed room without window. Cleanliness is good, except the toilet have no cleaning hose which I think is necessary.

Location: 4/5
Friendly staffs:3/5
Cleanliness: 4/5
Value: 3/5

Stayed: May 2014, traveled with friends
Thank Azwan Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

The hotel room rates are attractive and we do not expect much out of it. First of the location is good, 10mins walk to Filipino market, 5mins walk to palm square shopping center, and just beside hotel there were plenty of head chopping seafood restaurant and cheap eateries. 15mins walk to Jalan Gaya which is happening during sunday morning.

Hotel is small, new and clean. Staff are friendly and attentive. Rooms are small (a standard CItitel), but it was expected. Things we don't like is we were arranged to room without window, although slightly bigger but we dislike that. And the sound proofing of room is terrible, we could hear the slam of door and some inconsiderate patrons talking late at night and early in the morning. Particularly those door slamming, works better than alarm clock...

Room Tip: Avoid rooms without window if you want morning sun to greet you in the morning
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  • Stayed: May 2014, traveled with friends
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2  Thank BensonLong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2014

The hotel was very nice and clean, better than what I had expected. The room was superb with a very nice bathroom. The staff very very helpful. The hotel is very near the seafood restaurant called Welcome Seafood Restaurant so we just walked there. The staff even helped us rent bicycles for us to ride around town.

  • Stayed: May 2014, traveled with friends
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1  Thank tanchenghock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014 via mobile

I am here for family trips. First impressions upon check in, quick, flexible, friendly staff. Pass.
Then come to room, I quite shocked with the size. Barely a step gap between the bed and the wall . Did i choose the wrong hotel? will my parents feel comfortable. These come into my heads. But for the price that I have paid for. I shall not have too high expectations. Clean, comfort bedding, spacious toilet room, have safe to secure valuable item, hair dryer. It has everything. More than enough.
Then i started to walk around hotel. I can see plenty of restaurants (all walking distance). i like fook yan a lot, good place for breakfast (just right next to the hotel) . Centre point, a shopping mall just across the street. For the strategic location, I conveniently reach Filipino market on feet (10-15min).
I started to feel i made the right choice of staying at cititel express when I slowly discover more gems on my own.
I will definitely come back here. Will book a bigger room if coming with family members again.
I left the hotel with a satisfying heart. Hence it is depend on what you want. :)

Stayed: May 2014, traveled with family
1  Thank SIANG128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

Aircond room but hot!!! haha..difficult find the location.

climb the majestic Mount Kinabalu as well as to do some sight-seeing. This hotel is ideally located with various shops and supermarkets, food courts, eating..

Room Tip: more signage, service aircond plz
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  • Stayed: March 2014, traveled with friends
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1  Thank tifei87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded May 9, 2014

Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

Our hotel is using individually controlled air-conditioned system in rooms. We regret to hear that your room is hot and hope that the problem has been raised up to front desk so that we can identify the problem and reassign you another room. We will check the rooms again to ensure the problem is resolved.

Once again, thank you for staying with us and thank you for your comments as it certainly help us to improve our hotel products and service.

We hope to serve you again in the near future.

Regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 92 Hotels in Kota Kinabalu
Price Range: $33 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah

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