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“Nice Hotel”

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Cititel Express Kota Kinabalu
Ranked #20 of 92 Hotels in Kota Kinabalu
Reviewed April 1, 2013

We stayed at this hotel in January 2010 for two days while we were in KK. Must say it is a fantastic hotel at a great location. It's about a 15- 20 minute ride from the airport. The best thing about the hotel is its location. There are lots of eateries from McDonalds to local food which is a must try. The bay is at a walking distance and the Esplanade by the bay is a wonderful place to spend your evenings. Coming to the hotel the rooms are small but pretty modern with LCD TV,hair dryer AC and other modern amenities. There is a common ironing board for use of guests. The city really comes to life at night and this is actually a great place to stay to enjoy the night life.
Housekeeping was excellent and we had no complaints about it. Although breakfast was not complimentary we however suggest patrons to try out local food available right outside the hotel to get a taste of the city. Taxis are freely available however the city is such that it is more fun exploring it on foot. The bus stop is close by from where one can get small vans to KK National park at a nominal price.

All in all a great place to stay and bring home great memories of a fantastic city

  • Stayed: May 2012, traveled as a couple
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Thank Prasun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Greetings from Cititel Express, Kota Kinabalu and thank you for staying with us.

We are delighted to know that we have met your expectations and thank you for your comments about the hotel facilities and the great places to go nearby the hotel.

We look forward to welcoming your return to Cititel Express, Kota Kinabalu in the near future.

Thank you.


Best regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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243 - 249 of 540 reviews

Reviewed March 28, 2013 via mobile

Stay in a double room and think that this was a very good value for money hotel. The only problem is that it stays faar from the Jesselton point to go to the islands. Staff is very commited to you and really wants to help u with ur problems.

  • Stayed: March 2013
    • Value
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Thank diogoefrias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Greetings from Cititel Express, Kota Kinabalu and thank you for staying with us.

We are delighted to know that we have met your expectations and thank you very much for your recognition given to our staff.

We look forward to welcoming you back to Cititel Express, Kota Kinabalu in the near future.

Thank you.


Best regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013 via mobile

We booked a superior triple room and it came with a queen and a single. As this was an "express", do not expect too much fir the price you pay. We were pleasantly surprised to find an in-room safe, coffee n tea making facilities located in space-saving space and a mini fridge. Room wasn't super spacious but was roomy enough. Location was excellent. Opposite Centrepoint, no trouble finding eateries for breakfast or dinner as all were a stone's throw away, walking distance. We had noodles and western breakfast to the left, right and back of the hotel. Welcome Seafood was just round the corner from the hotel. Sedco Square was to the right of the hotel 5 minutes away on foot, with 4 big seafood restaurants there. Some souvenir stalls located in Asia City Mall next to Cititel

  • Stayed: March 2013
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1  Thank MimiPetalingJaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Greetings from Cititel Express, Kota Kinabalu and thank you for staying with us.

We are delighted to know that we have met your expectations. Thank you for the great comments about the room facilities and the great places to go surrounding the hotel.

We look forward to welcoming you back to Cititel Express, Kota Kinabalu again in the near future.

Thank you.


Best regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

Room is clean. Staff are very nice and efficient. Although our room is a bit small, still recommend considering the price and location of the hotel. Seafood restaurants like Welcome and Ikan-Ikan just 1-3 minute walk. City Bus stop just outside Centre Point (2minutes from hotel). Will definitely come back again.

  • Stayed: March 2013, traveled as a couple
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Thank Ricky_HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Greetings from Cititel Express, Kota Kinabalu and thank for your staying with us.

We are delighted to know that we have met your expectations.

Looking forward to welcoming your return to Cititel Express, Kota Kinabalu again in the near future.


Best regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

Having water dispenser instead of giving out bottled water saves costs and green. But the water dispensed is not or not filtered and disinfected properly resulting unpleasant taste and odours.
Wifi password should be one time for entire stay and offered during checking. ..guests don't have to call and ask for it.

  • Stayed: March 2013
    • Value
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Thank weiqitong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

Stayed here for 5 times already. Very safe and clean except the room space is kind of small and movement limited. Eateries easily available. Friendly counter staff. Highly recommended for single or couple.

Room Tip: Very nice bathroom!
See more room tips
  • Stayed: May 2012, traveled solo
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Thank Willivoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Service was very good to deal with our school group at a last minute booking. Rooms nice and clean.
Breakfast food was so-so. Omelettes were not cooked very well on either day and someone in our group got very sick.

Room Tip: Even numbers seem to be better since you have a window.
See more room tips
  • Stayed: March 2013, traveled on business
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Thank lindaolson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Greetings from Cititel Express, Kota Kinabalu and thank you for staying with us.

We are delighted to know that we have met your expectations especially on room cleanliness and services.

Thank you for highlighting the omelette's issue to us and rest assured, we will take it seriously and seek for improvement.

Looking forward to welcoming you and your students back to Cititel Express, Kota Kinabalu in the near future.

Thank you.


Best regards,
Sherry Yee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cititel Express Kota Kinabalu

Address: No. 1, Jalan Singgah Mata 1 | Asia City, Kota Kinabalu 88000, Malaysia
Phone Number:
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 92 Hotels in Kota Kinabalu
Price Range: $32 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
Official Description (provided by the hotel):
Cititel Express Kota Kinabalu, a 100% Smoke-Free Hotel since 1 November 2017, offering 275 guestrooms with all the essential amenities for a refreshing experience with great value. Guestrooms are cosy with eclectic mix of stylish feature wall, anchored along efficiency with essential amenities such as Wi-Fi (inclusive of all public areas), LCD TV with satellite channels, electronic safe and power shower. Each guest floor from Level 1 to Level 11 offers common ironing room and hot & cold water dispenser. Located strategically in the heart of the city within Asia City complex, a mere 10-minute drive from the airport and walking distance to several local shopping centres, the hotel operates on the philosophy of “Smart, Clean, Simple”, offering a different dimension of accommodation to the business and leisure travelers – simplicity with a value-focus experience. ... more   less 
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah

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