Lousy staffs/ customer service . Confirm airport transfer but no one was at the airport to pick us up. Call up the hotel and they ask for airport terminal which I've already told them the flight no. and flight arrival timing . 2nd day room key not working so went to reception to validate it again . Reception staff not around so told one of the other staff who was there and he immediate told the reception staff as he was walking back towards the reception. I stand infront of the reception waiting for him to revalidate the key and after almost 10 minutes and it was still not done ! So I look at him and ask him, but he was like don't know what is happening and ask me what I want ? I've been standing there for so long right in front of him and he didn't bother to ask ! Nvr book this hotel ! Lousy and not cheap either at RM244 per night without breakfast and no toiletries provided in the room. Gaya Centre Hotel is much better choice with super good location and good service
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Agoda and Hotel.de so you can book your Manja Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Manja Hotel Kota Kinabalu, Sabah